Aurora University seeks talented staff and administrators who are
passionate about supporting an inclusive community dedicated to the
transformative power of learning.
The Student Accounts Specialist supports
learning by assisting parents and students with questions regarding
accounts policies, account balances and by maintaining the
third-party payment plan, monthly payment plan, student refunds,
and daily balancing.
Represents Aurora University in the most positive manner with
prospective, former and current students, clients, suppliers, and
the community we serve. Interacts effectively with a diverse group
of faculty, staff, students and other customers of our service,
learns and uses operating practices of the department and Aurora
Upholds the Mission Statement:Aurora University an
inclusive community dedicated to the transformative power of
Handles all information with tact and discretion and recognizes
the confidential nature of university business.
Supports learning through performance of essential job
functions and performing other duties and functions as necessary or
Essential Job Functions:
Answers questions parents and students may have regarding
student’ accounts. Researches any billing discrepancies.
Proactively outreaches to students regarding balances due to
incomplete financial aid files, providing guidance on payment
options and system functionalities, minimizing defaulted student
accounts and reducing University debt.
Liaison between the Office of the Registrar and Financial Aid
for student accounts inquiries.
Invoices and bills miscellaneous and student accounts for
miscellaneous charges, fines, parking tickets, and bookstore
charges; send monthly statements.
Maintains Deferred Payment Plan program and bills students
Maintains accounts for students participating in the Monthly
Payment Plan. Communicates with students regarding payment due
dates and missed payments or underpayments.
Assist in the collection activity for any unpaid student.
Post transactions involving cash receipts, disbursements, and
/or accounts payable and account receivable to ledger
Coordinates student refunds due to overpayment and excess
financial aid funds in accordance with federal and state
Assists the Director of Student Accounts with office webpage
updates and changes.
Provides excellent customer service to students and parents
with goal of solution-based outcomes.
Serves as primary back-up to cashier.
Any other duties assigned.
Essential Job Requirements:
- High school diploma is required. Some college coursework is
- Knowledge of basic accounts receivable accounting is required
either through appropriate coursework or previous work
- Previous data entry experience required.
- Previous office work required.
- Strong customer service skills.
- Good math and calculator skills.
- Proficient in the use of Microsoft Excel.
- Word processing skills.
- Detailed oriented.
- Completes tasks independently.
- Ability to spend long periods of time at a computer
- Ability to move about campus and other locations.
- Minor lifting requirements, such as files or copy paper boxes
- Ability to use general office equipment.
- Ability to interact in person, via electronic media, and on the
Benefit-eligible positions offer excellent benefits including
health, dental, life, vision, long term disability, a 403(b)
retirement plan through TIAA, and tuition remission. Please send
resume with cover letter and contact information for three
references including name, telephone and email address.
347 South Gladstone Ave
Aurora, IL 60506
630-844-5650 - fax
Aurora University is an Equal Opportunity Employer.