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Administrative Assistant / Office Manager, Campus Life

Emerson College
Massachusetts, United States
Salary Not specified
Posted date
Nov 4, 2021

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Position Type
Executive, Other Executive
Employment Level
Employment Type
Full Time
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Administrative Assistant / Office Manager, Campus Life
Target Hire Date
Join our community and experience Emerson College!

Serves as key front-line service position and support for visitors and the teams within the Campus Life Suite.

A successful employee must be able to work in an active and professional office environment while creating a welcoming and supportive environment. This in-person position on the Boston Campus must also be able to prioritize tasks and situations of varying degrees of severity and complexity while remaining calm and working with other team members within the Suite. Given the nature of our work, this position is expected to exercise good judgment on issues, questions, and problems that arise.

Key Partners Housing and Residential Education (HRE), Student Engagement and Leadership (SEAL), Community Standards, and Student Transition and Family Programs

Purpose of Position: Serve as the initial point of contact for students, staff, faculty, parents, families, alumni, and the general public seeking assistance from the offices within the Student Affairs and Campus Life Suite.

Your Key Responsibilities
  • Carefully, courteously and professionally listen to visitors and guests to ensure their needs are handled appropriately and efficiently - either by them or by referring to the necessary staff member.
  • Provide administrative support for the departments housed in Campus Life (Housing and Residential Education (HRE), Student Engagement and Leadership (SEAL), Community Standards, and Student Transition and Family Programs) and other department managers as needed.
  • Perform recurring clerical tasks as well as seasonal projects, including New Student Orientation, Senior Week, and Family Weekend.
  • Coordinate the management of telephone and electronic communications for offices within the Campus Life Suite.
  • Collect and maintain an inventory of office supplies and equipment.
  • Assist in the purchase and reconciliation of equipment and supplies for student clubs and organizations.
  • Recruit, select, train and supervise student workers for Campus Life and assure adequate coverage of the reception area.
  • Partner with the Senior Administrative Associate for the Vice President and Dean of Campus Life in general office management and provide orientation and on-boarding support of new staff to the Division of Student Affairs.
  • Coordinate the schedules of spaces in the Campus Life Suite and make reservations for other campus spaces needed for programs and services.
  • Assist in the creation and distribution of marketing materials and correspondences as requested.

Other Responsibilities:
  • Maintain knowledge of College policy and procedures.
  • Support staff and areas in assigned project-based work throughout the year.
  • Collect, sort and distribute incoming correspondence (mail, email, etc) to necessary offices.
  • Observe appropriate privacy guidelines and maintain the confidentiality of all records and information in accordance with College policy.
  • Provide administrative support to key events and programs organized by staff in Campus Life, i.e. Family Weekend, Student Orientation Program, Housing Selection Process, etc.
  • Other duties as assigned.

  • At least two years working in an office environment providing clerical support.
  • Ability to work independently and have strong decision-making skills.
  • Dependable and reliable/team player.
  • Experience with being a front line service provider.
  • Excellent verbal and written communication skills.

Preferred Qualifications:
  • Knowledge of the functions of a student affairs environment.
  • Minimum of two years of administrative support experience.
  • Previous administrative experience in a college or university setting, and or a fast-paced work environment.

Work Environment:
  • Usual Office Conditions - Yes
  • Intellectual/mental concentration, need to concentrate, intellectually, for periods of time - Yes
  • Requires the ability to stand and/or sit for long periods of time - Yes
  • Required to move/lift objects that are - Light
  • Required to move/life objects - Occasionally

Grade of Position: A14N

Scheduled Weekly Hours: 36.25

Hiring Range: $43,700.14 - $45,600.04

To apply, please visit:

About Us
Emerson College is the nation’s only four-year institution dedicated exclusively to majors in communication and the arts in a liberal arts context. Its main campus is located in the center of the dynamic multicultural city of Boston, in close proximity to major publishing houses, arts institutions, and research centers. The college also has campuses in Los Angeles and the Netherlands. Emerson College enrolls over 4,300 graduate and undergraduate students from more than 70 countries and all 50 states.

Diversity Statement
Emerson College believes diversity enriches the educational experience by providing students with the opportunity to learn from individuals who may have different backgrounds, experiences, and perspectives. Engagement with diversity in the curriculum, in our co-curricular offerings, and all other aspects of the College enhances the personal and intellectual growth of all members of our campus community. Emerson is committed to strengthening communities, including our workplace, by fostering the development of the intercultural competencies necessary for meaningful citizenship in an increasingly complex, pluralistic society. Emerson College does not discriminate on the basis of sex/gender in its educational programs or activities. Emerson has designated the Associate Vice President, Title IX, and Clery Coordinator to respond to inquiries regarding the College Sexual Misconduct Policy. The Title IX Coordinator may be reached at 8 Park Plaza, Transportation Bldg, Room 230 Boston, MA 02116; Telephone: 617-824-8999; email:

Annual Clery Report
In accordance with the federal Clery and Campus SaVE Acts, Emerson College commits to providing all current and prospective students and employees with access to the annual campus security reports for each of our campuses. This report may be accessed from the Emerson College Police Department website.

Grade Ranges
Information on Emerson College staff grade range

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