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Learning Commons Info Desk Supervisor, Waukesha

Employer
Carroll University
Location
Wisconsin, United States
Salary
Salary Not specified
Date posted
Nov 4, 2021

View more

Position Type
Executive, Other Executive
Employment Level
Administrative
Employment Type
Full Time


Learning Commons Info Desk Supervisor, Waukesha

General Information
  • Job Title:Learning Commons Info Desk Supervisor
  • Location:
    • 100 N East Ave
    • Waukesha, WI, 53186
    • United States
  • Employee Type:Support Staff
  • Job Category:Academic Affairs, Staff


Description
Responsibilities:
  • Work independently to enforce policies and procedures of the LC Info Desk
  • Provide customer service support at the LC Info Desk, including but not limited to, equipment circulation, data collection, and assisting patrons
  • Supervise student employees working at the LC Info Desk
  • Supervise and assist peer educators as they hold hours in the Learning Commons
  • Manage activity in the Learning Commons and complete shift report
  • Close or open the LC, depending on shift
  • Other duties as assigned

Qualifications:

Education and/or Experience:
  • High School Diploma required, bachelor's degree preferred
  • Supervisory experience preferred
  • Two years of relevant experience in academic support services preferred

Additional Knowledge, Skills and Abilities:
  • Ability to work both independently and as a team member
  • Must be able to establish and maintain effective working relationships with students, faculty and staff using services within the Learning Commons
  • Customer service-oriented attitude
  • Sensitivity to the needs of students
  • Demonstration of positive attitude, diplomacy, tact, courtesy and a sense of humor
  • Superior written, interpersonal and oral communication skills
  • Ability to quickly respond to changing departmental needs
  • Knowledge of Excel, Word and Outlook
  • Candidates must be willing and able to support and advance the University mission.


To apply, please visit: https://secure4.saashr.com/ta/6153588.careers?showjob=453267779




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