Assistant Director of Admissions

Benedictine University
Arizona, United States
Salary Not Specified
Posted date
Nov 2, 2021

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Position Type
Administrative, Academic Affairs, Other Academic Affairs, Student Affairs, Admissions, Enrollment, Retention & Registrar, Counseling, Other Student Affairs, Executive, Executive Directors
Employment Type
Full Time

Assistant Director of Admissions

Benedictine University is an inclusive academic community, inspired by the Catholic intellectual tradition and Benedictine values. We seek employees who will contribute to the advancement of our mission by helping students shape lives of meaning and purpose as engaged citizens who care for the Earth, welcome people of diverse faiths and cultures, and promote the common good.

Primary Duties and Responsibilities:

Job Title: Assistant Director of Admissions

Department: Admissions

Reports to: Senior Director of Undergraduate Admissions

Status: Full-Time, Benefit Eligible

Location: Mesa Campus

Position Summary: Assistant Director of Admissions is responsible for the day to day management of the undergraduate admission process and oversight over the freshman and transfer admission counselors. This entails counseling and coaching of admission counselors to foster successfully enrollment management practices and goal attainment strategies. This position will work collaboratively with the Director of Admissions to deliver focal points in relation to financial aid strategies, communication plans, enrollment marketing and CRM management to the undergraduate admission counselors. The primary focus will be monitoring funnel management of each identified recruitment territory.

Essential Job Responsibilities:

1. Manage the day to day execution of the admission process for freshman and transfer undergraduate recruitment. Meet regularly with freshman and transfer admission counselors to discuss enrollment management best practices and funnel growth, yields and conversions. Monitor the institutional CRM to assure that effective practices are occurring on the behalf of the admission counselors. Coordinate targeted communication outreach for admission counselors in relation to key dates, events and registration periods. Provide and share key institutional messaging as it relates to recruitment strategy and efforts to the admission counselor staff (i.e. updates regarding financial aid, change in academic offerings, etc.). Oversee and manage the execution of enrollment events including collaborating with student life staff, academic affairs staff and operational staff members. Work collaboratively with the admission counselors to coach them on their delivery of presentation, talking points and interactions with prospective students and families. Monitor the off-campus travel of admission counselors for recruitment efforts (school visits and fairs). Assist as needed in caseload and process management for admission counselors as needed. Cultivate positive relationships with internal and external community members to identify opportunities for recruitment growth in the undergraduate market. Responsible for making sure that all visitation programs and enrollment events are coordinated through CRM and listed in a timely manner on the institution website. Review and make modifications to general institutional information that is located but limited to institutional website, social media, digital or print marketing pieces.

2. Assist in the development, implementation, and assessment of strategic recruitment plans with specific focus on goal attainment for undergraduate recruitment in the area of freshman and transfer. Review individual caseloads of the freshman and transfer admission counselors to provide relevant data, trends, and research to the Director of Admissions to make recommendations on recruitment strategy in targeted demographics. Collaborate with the Director of Admissions to develop standard statistical and analytical reports for goal attainment for each admission counselor and the institution as a whole. Work with the Director of Admissions to review enrollment marketing materials, communication plans and enrollment events for successful yield/conversion.

3. Responsible for management of a targeted caseload as identified by the Director of Admissions. Manage admission process for this targeted caseload in terms of review of applications, admittance, and registration of students. Attend specific recruitment visits or events as it pertains to this target caseload.

4. Attend meetings with various members of the Enrollment Center staff. This includes a weekly staff meeting as necessary, goal-setting meetings throughout the year, staff retreats, and other meetings throughout the year to touch base regarding our application and enrollment goals.

Other Functions:

1. Working with student workers/student callers.

2. Collaborating with co-workers regarding new recruitment strategies, make suggestions to improve past strategies, and increase marketing opportunities.

Required Qualifications:

Education: Bachelor's Degree Required

Experience: 4-5 years of experience in sales/recruiting preferred.

Specific Skills: Familiarity with Microsoft Office software required and experience with PeopleSoft administrative system and Enrollment Rx(SalesForce) preferred.

Specific Knowledge, Licenses, Certifications: Yes. Valid Driver’s License

Physical Requirements: While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to stand; walk; use hands to touch, handle or feel; and reach with hands and arms. This position requires the ability to occasionally lift office products and supplies, up to 20 pounds. Use of computer screen, phone and customer service. May require bending, or sitting for long periods of time. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.

Per Gov. Pritzker’s Executive Order proof of vaccination or weekly COVID-19 testing is required.

Travel (If applicable): Yes

Supervisory Responsibility (if applicable): Yes. Admission staff and student workers

Working Conditions: General office environment. Requires heavy travel; reliable transportation required.

Benedictine University does not discriminate in its admissions or educational policies, programs or activities; scholarship and loan programs; athletic and other University administered programs or employment practices on the basis of race, creed, color, national origin, sex, sexual orientation, age, disability, military or veteran status, marital status, citizenship, or any other characteristic protected by applicable law. The laws applicable to Benedictine University include constitutional and statutory protections of the University's rights as a religiously sponsored institution. This policy of equal employment opportunity applies to all employment and personnel practices including, but not limited to, recruiting, hiring, promotion, training and compensation.

In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification document form upon hire. Per Gov. Pritzker’s Executive Order proof of vaccination or weekly COVID-19 testing is required.

Benedictine University is an Equal Opportunity Employer.

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