Assistant Director of Admissions
Benedictine University is an inclusive academic community, inspired
by the Catholic intellectual tradition and Benedictine values. We
seek employees who will contribute to the advancement of our
mission by helping students shape lives of meaning and purpose as
engaged citizens who care for the Earth, welcome people of diverse
faiths and cultures, and promote the common good.
Primary Duties and Responsibilities:
Job Title: Assistant Director of Admissions
Reports to: Senior Director of Undergraduate Admissions
Status: Full-Time, Benefit Eligible
Location: Mesa Campus
Position Summary: Assistant Director of Admissions is responsible
for the day to day management of the undergraduate admission
process and oversight over the freshman and transfer admission
counselors. This entails counseling and coaching of admission
counselors to foster successfully enrollment management practices
and goal attainment strategies. This position will work
collaboratively with the Director of Admissions to deliver focal
points in relation to financial aid strategies, communication
plans, enrollment marketing and CRM management to the undergraduate
admission counselors. The primary focus will be monitoring funnel
management of each identified recruitment territory.
Essential Job Responsibilities:
1. Manage the day to day execution of the admission process for
freshman and transfer undergraduate recruitment. Meet regularly
with freshman and transfer admission counselors to discuss
enrollment management best practices and funnel growth, yields and
conversions. Monitor the institutional CRM to assure that effective
practices are occurring on the behalf of the admission counselors.
Coordinate targeted communication outreach for admission counselors
in relation to key dates, events and registration periods. Provide
and share key institutional messaging as it relates to recruitment
strategy and efforts to the admission counselor staff (i.e. updates
regarding financial aid, change in academic offerings, etc.).
Oversee and manage the execution of enrollment events including
collaborating with student life staff, academic affairs staff and
operational staff members. Work collaboratively with the admission
counselors to coach them on their delivery of presentation, talking
points and interactions with prospective students and families.
Monitor the off-campus travel of admission counselors for
recruitment efforts (school visits and fairs). Assist as needed in
caseload and process management for admission counselors as needed.
Cultivate positive relationships with internal and external
community members to identify opportunities for recruitment growth
in the undergraduate market. Responsible for making sure that all
visitation programs and enrollment events are coordinated through
CRM and listed in a timely manner on the institution website.
Review and make modifications to general institutional information
that is located but limited to institutional website, social media,
digital or print marketing pieces.
2. Assist in the development, implementation, and assessment of
strategic recruitment plans with specific focus on goal attainment
for undergraduate recruitment in the area of freshman and transfer.
Review individual caseloads of the freshman and transfer admission
counselors to provide relevant data, trends, and research to the
Director of Admissions to make recommendations on recruitment
strategy in targeted demographics. Collaborate with the Director of
Admissions to develop standard statistical and analytical reports
for goal attainment for each admission counselor and the
institution as a whole. Work with the Director of Admissions to
review enrollment marketing materials, communication plans and
enrollment events for successful yield/conversion.
3. Responsible for management of a targeted caseload as identified
by the Director of Admissions. Manage admission process for this
targeted caseload in terms of review of applications, admittance,
and registration of students. Attend specific recruitment visits or
events as it pertains to this target caseload.
4. Attend meetings with various members of the Enrollment Center
staff. This includes a weekly staff meeting as necessary,
goal-setting meetings throughout the year, staff retreats, and
other meetings throughout the year to touch base regarding our
application and enrollment goals.
1. Working with student workers/student callers.
2. Collaborating with co-workers regarding new recruitment
strategies, make suggestions to improve past strategies, and
increase marketing opportunities.
Education: Bachelor's Degree Required
Experience: 4-5 years of experience in sales/recruiting
Specific Skills: Familiarity with Microsoft Office software
required and experience with PeopleSoft administrative system and
Enrollment Rx(SalesForce) preferred.
Specific Knowledge, Licenses, Certifications: Yes. Valid Driver’s
Physical Requirements: While performing the duties of this job, the
employee is regularly required to talk or hear. The employee
frequently is required to stand; walk; use hands to touch, handle
or feel; and reach with hands and arms. This position requires the
ability to occasionally lift office products and supplies, up to 20
pounds. Use of computer screen, phone and customer service. May
require bending, or sitting for long periods of time. Specific
vision abilities required by this job include close vision,
distance vision, color vision, peripheral vision, depth perception
and ability to adjust focus.
Per Gov. Pritzker’s Executive Order proof of vaccination or weekly
COVID-19 testing is required.
Travel (If applicable): Yes
Supervisory Responsibility (if applicable): Yes. Admission staff
and student workers
Working Conditions: General office environment. Requires heavy
travel; reliable transportation required.
Benedictine University does not discriminate in its admissions or
educational policies, programs or activities; scholarship and loan
programs; athletic and other University administered programs or
employment practices on the basis of race, creed, color, national
origin, sex, sexual orientation, age, disability, military or
veteran status, marital status, citizenship, or any other
characteristic protected by applicable law. The laws applicable to
Benedictine University include constitutional and statutory
protections of the University's rights as a religiously sponsored
institution. This policy of equal employment opportunity applies to
all employment and personnel practices including, but not limited
to, recruiting, hiring, promotion, training and compensation.
In compliance with federal law, all persons hired will be required
to verify identity and eligibility to work in the United States and
to complete the required employment eligibility verification
document form upon hire. Per Gov. Pritzker’s Executive Order proof
of vaccination or weekly COVID-19 testing is required.
Benedictine University is an Equal Opportunity Employer.