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Director of Academic Success and Persistence

Medaille College
New York, United States
Salary Not specified
Posted date
Nov 3, 2021

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Position Type
Executive, Other Executive
Employment Level
Employment Type
Full Time
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Director of Academic Success and Persistence

Medaille College is accepting applications for a leader of student success and persistence. This position will work with units across the college to develop clear pathways for student success. This position will articulate a vision and create clear pathways for student success. The focus will be on increasing faculty engagement with students in advising, developing an academic support program that builds on best practices in student academic development, key curricular components of the general education program, and a holistic and collaborative approach to persistence across the campus.

The Director for Academic Success and Persistence is a professional staff member responsible for the development and oversight of campus wide plans, strategies, and implementation of programs related to student success. In this role, the Director will work with departments across campus to identify best-practices to support student success within specific areas. The Director will oversee the Advising office, and the Academic Support Center, which includes tutoring, accessibility services, and first-year experience. The Director convenes and manages the Retention Council. The Director will supervise personnel and programs of the offices under its purview and will work with members of the Academic Council, Program Directors and faculty to promote student success among all populations. In addition, the Director collaborates with the directors of student support programs. The successful candidate will be building this effort in collaboration with admissions and financial aid at the beginning of a student’s time with Medaille College, faculty and academic programs during their time as a student, and career services in anticipation of their post-Medaille career.


  • Terminal degree in an education-related field preferred; master’s degree required.
  • Administrative experience with evidence of a goal oriented management style.
  • An ability to lead and build collaborative teams.
  • Passion and experience in working with first generation students and those who come to college with a broad range of levels of preparation and from diverse backgrounds. A strong collegial style.

Medaille College, located in the City of Buffalo, New York, serves a large number of students from diverse backgrounds reflecting a variety of different academic needs. Our traditional undergraduate population includes international, transfer, first-generation, full Tap and Pell eligible, as well as students utilizing accessibility services.  Medaille recruits the majority of its students from Western New York. Referred to as Buffalo’s college of opportunity, Medaille has been known for its innovative and flexible delivery of educational programs including online degree programs, night classes, and professional graduate programs in multiple formats. Medaille is a growing, private, four-year, liberal arts-based college (

Our evolving student demographic reflects the needs of the urban, suburban and rural communities that our students represent. Understanding that some local school districts are under-resourced, Medaille College is looking to provide holistic student support services that will have a substantive impact in the areas of academics, persistence and retention. As an institution, we are aware that underperforming public-school systems combined with challenging economic realities of the region, results in a high percentage of underprepared, high needs. We value diversity, equity, and inclusion and are eager to welcome a new colleague who shares those values.

Cover letter, resume and three references should be electronically submitted to Barbara Bilotta, Director of Human Resources, Medaille College. Please refer to to apply. Review of applications will continue until position is filled.  No phone calls please. 


Medaille College invites applications from all qualified applicants.  We are an equal opportunity employer committed to a diverse faculty, staff and student body and we support faculty development within a collegial team atmosphere.

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