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Director of Enrollment Management (Enrollment Services Manager 3)

Pennsylvania State University
Pennsylvania, United States
Salary Not specified
Posted date
Nov 2, 2021

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Position Type
Administrative, Student Affairs, Admissions, Enrollment, Retention & Registrar
Employment Level
Employment Type
Full Time
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Director of Enrollment Management (Enrollment Services Manager 3)

Penn State Schuylkill is searching for a creative and innovative colleague to join our team as Director of Enrollment Management. With experience in either admissions and/or financial aid, the successful applicant will lead a team of dedicated professionals in admissions, financial aid, and the registrar's office to increase enrollment and help students finance their education. As a member of the Chancellor's executive team, the Director of Enrollment Management is a leader who collaborates with others across campus to increase the size, academic quality, and diversity of incoming classes, improve retention and student success, and position Penn State Schuylkill as a first-choice campus for applicants. Unique opportunities for recruitment include a robust honors program and active undergraduate research opportunities, the campus' athletes being the only Penn Staters who compete in the National Association of Intercollegiate Athletics (NAIA), and Penn State Schuylkill Co-op—which is the only such program at Penn State and prepares students to graduate with both a diploma and a resume. If you are excited to tackle the challenges of recruiting in today's competitive environment, are a leader who also wants to be a member of a supportive team of colleagues, and who believes that collaboration is central to admissions and student success, we would welcome your application.

Serving as member of the Chancellor's Executive Committee, the Director of Enrollment Management oversees all components of the Admissions, Financial Aid and Campus Registrar departments on campus. This role provides effective leadership to all personnel on the Enrollment Management team as well as provide innovative and strategic leadership in achieving overall enrollment goals for the campus. This position holds responsibility for developing and implementing a comprehensive strategic enrollment management plan that uses data supported strategies and cross-functional collaboration across a wide variety of offices.

Primary duties of this role include but are not limited to:
  • Coordinate and manage the work of the Enrollment Management departments (Admissions, Financial Aid, and Campus Registrar) in support of institutional enrollment goals
  • Hire, mentor and lead an interdepartmental team of professional enrollment staff
  • Collaborate with the Chancellor and other Executive Committee members in strategic planning across the campus and initiate priorities for enrollment at all levels
  • Develop and implement a comprehensive strategic enrollment management plan featuring innovative initiatives to optimize recruitment and retention efforts across a wide variety of student populations
  • Oversee, coordinate, and manage enrollment, student aid and recruitment data reporting to support sound enrollment decision making and strategy planning
  • Oversee the leveraging of institutional financial aid awarding; provide guidance regarding financial aid policies, procedures and compliance including knowledge of federal and state financial aid program regulations
  • Oversee all aspects of undergraduate recruitment for the campus
  • Understand and identify emerging markets in order to attract a talented and diverse student body which includes traditional undergraduates, adult learners, dual enrollment students and transfer students
  • Develop and monitor department budgets ($98,000); plan strategically and analyze effectively with campus budgeting and financial officer
  • Oversee all aspects of the Campus Registrar, provide guidance and knowledge of FERPA and other federal and state privacy laws/mandates


This position typically requires a Bachelor's degree or higher (Master's degree preferred) plus 6 years of related experience or an equivalent combination of education and experience.

This position requires the following clearances: PA State Police Criminal Background Check, PA Child Abuse History Clearance Form, and Federal (FBI) Fingerprint Criminal Background Check.


Penn State offers a generous benefits package that includes health insurance, dental and vision plans, retirement plans, a 75% tuition discount for full-time employees, their spouse, and children to attend any Penn State campus, and paid vacation and sick days. Information about benefits is available here: and a quick overview is available here:


Penn State Schuylkill, located in East-Central Pennsylvania, is a four-year campus of the Pennsylvania State University with a mission to provide affordable high-quality education, research that improves lives, and community engagement. With just over 600 students, the campus offers the advantages of a small college; students build strong relationships with faculty and staff and are involved in clubs, research, community service, and intercollegiate athletics. Students can complete one of 13 four-or two-year degrees at the campus or the first two years of 160 Penn State degrees. Penn State Schuylkill is located in scenic Schuylkill County with a low cost of living, abundant outdoor recreational opportunities, and easy access to Philadelphia, New York City, and Washington, D.C. Closer medium and smaller cities include Hazleton, Lebanon, and Reading—each 30 miles away, with Allentown and Harrisburg being 40 and 50 miles from campus respectively. For additional information about Penn State Schuylkill, please visit our website at

The Pennsylvania State University is committed to and accountable for advancing diversity, equity, and inclusion in all of its forms. We embrace individual uniqueness, foster a culture of inclusive excellence that supports both broad and specific diversity initiatives, leverage the educational and institutional benefits of diversity, and engage all individuals to help them thrive. We value inclusive excellence as a core strength and an essential element of our public service mission.


Applicants must submit a letter of application and resume via the Penn State jobs site at:

Apply online at

CAMPUS SECURITY CRIME STATISTICS: For more about safety at Penn State, and to review the Annual Security Report which contains information about crime statistics and other safety and security matters, please go to, which will also provide you with detail on how to request a hard copy of the Annual Security Report.

Penn State is an equal opportunity, affirmative action employer, and is committed to providing employment opportunities to all qualified applicants without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

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