Associate Director of Financial Aid

Aurora University
Illinois, United States
Salary Not Specified
Posted Date
Nov 2, 2021

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Position Type
Administrative, Business & Administrative Affairs, Financial Affairs, Student Affairs, Financial Aid, Other Student Affairs
Employment Type
Full Time

Aurora University seeks talented staff and administrators who are passionate about supporting an inclusive community dedicated to the transformative power of learning.

Position Purpose: The Associate Director of Financial Aid supports learning by assisting in the coordination of financial aid operations for graduate and undergraduate students within the university. Serves as the primary Certifying School Official for the Veterans Affairs Benefits. Assists the Dean of Student Financial Services with supervising the financial aid staff, working with Colleague, and administering state/federal programs.

Core Competencies:

  • Represents Aurora University in the most positive manner with prospective, former and current students, clients, suppliers, and the community we serve. Interacts effectively with a diverse group of faculty, staff, students and other customers of our service, learns and uses operating practices of the department and Aurora University.
  • Upholds the Mission Statement:Aurora University is an inclusive community dedicated to the transformative power of learning. As a teaching-centered institution, we encourage undergraduate and graduate students to discover what it takes to build meaningful and examined lives. We empower our students to achieve lasting personal and professional success.
  • Handles all information with tact and discretion and recognizes the confidential nature of university business.
  • Supports learning through performance of essential job functions and performing other duties and functions as necessary or as assigned.

  • Essential Job Functions:

  • Provides individual counseling to prospective freshmen, transfer, adult, and graduate students; current students; and parents regarding all aspects of the financial aid process.
  • Directly responsible for the management and processing of financial aid applicants including determining aid eligibility, completing verification, and processing loans in accordance with federal and state regulations as well as university policies and procedures.
  • Assists in training new financial aid staff.
  • Responsible for the administration of scholarship/grant programs from the State of IL.
  • Responsible for the oversight of the Veteran Affairs Benefits as the Certifying School Official.
  • Assist in recruitment and admission for all programs at AU, GWC and Woodstock by participating in visit days, open houses, registration weekends, student orientations, and financial aid events as assigned by the Dean.
  • Assist in the development, publication, and maintenance of financial aid materials and the financial aid web page.
  • Assists with the annual systems set up.
  • Manages the financial aid portion of the weekly ERMS submission to Ruffalo Noel Levitz.

  • Essential Job Requirements:

    • Bachelor’s degree required. Master’s degree preferred.
    • Three to five years’ experience in financial aid required.
    • Excellent verbal and written communication skills.
    • Excellent organization skills.
    • Strong customer service orientation.
    • Ability to handle confidential information.
    • Ability to interact with a diverse group of faculty, staff, students and parents, and to develop strong working relationships with colleagues, staff, administrators, students, and the general public.
    • Flexibility with an evolving work situation.
    • Knowledge of spreadsheet systems.
    • Knowledge of Colleague desired.
    Special Requirements:
    • Valid Illinois driver’s license.
    • Ability to travel when necessary to off-campus evening and weekend events, providing own vehicle.
    Physical Requirements:
    • Ability to move about campus.
    • Ability to interact via telephone, in person, and via electronic media.
    Benefit-eligible positions offer excellent benefits including health, dental, life, vision, long term disability, a 403(b) retirement plan through TIAA, and tuition remission. Please send resume with cover letter and contact information for three references including name, telephone and email address.

    Apply to:

    Aurora University
    Human Resources
    347 South Gladstone Ave
    Aurora, IL 60506
    630-844-5650 - fax - email

    Aurora University is an Equal Opportunity Employer.

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