DIGITAL RESOURCES RESERVES COORDINATOR/2ND SHIFT

Locate, scan, edit, and post digital resources to the college’s learning management system (LMS). Aid instructors on the use of the course readings tool in the LMS. Direct and monitor the student employees who work in the library. Search for missing library items and provide detailed reporting on the outcome. Provide backup assistance to the evening supervisor/reserves & digitization staff for media items. This is a 2 nd shift position; hours are 2 pm – 10 pm, Sunday through Thursday; hours vary depending on the academic calendar.

SUPERVISION:
This position reports to the Access Services Manager. Provides day-to-day direction and guidance to student employees who work in the library.

RESPONSIBILITIES:

1. Locate scan, edit, and post digital or print resources, to the college’s learning management system (LMS); assess copyright compliance; transfer documents to the college’s course management system; create bibliographic records in the library’s on-line system; process/de-process faculty course reserve materials at the completion of a course.
2. Communicate with instructors on the use, policies, guidelines, and timelines of posting digital resources to the college’s LMS.
3. Participate in the interviewing, selection, training, and evaluation of student employees who work in Access Services.
4. Open/Close the library building as scheduled.
5. Monitor building security during 2nd shift hours which may include checking each floor of the library for security concerns and responding to various building alarms. Participate as a member of the Library Safety Team.
6. Assist with desk duties as scheduled, including, but not limited to, the checking out and returning of library materials, advising patrons of library policies, resolving questions regarding overdue or lost library items including fines or fees; accepting/recording credit card and electronic payments and, check payments for outstanding fines or fees, placing administrative recalls/holds, registering new users in the library Circulation system.
7. Assist with the preparation/updating of on-line training guides for digital reserves processing.
8. Search for library materials that may be missing or mis-shelved, which includes materials that users claim to have returned. Prepare reports which indicate the outcome of library material searches.
9. Provide patron assistance with basic operation of scanners, library owned laptops, and printers; assist with printer maintenance, order printer supplies as required, assist with other related hardware; report on-going problems requiring service to the Access Services Manager.
10. Inform the Access Services Manager of problems related to policies, procedures and building security.
11. Complete special projects and participate in events, as assigned, to further the strategic priorities of the library.

QUALIFICATIONS:
Associate’s degree and a minimum of 2 years previous library experience in processing digital reserves/electronic reserves, circulation, reserves, or the equivalent combination of education and experience; strong attention to detail, organizational, interpersonal, and customer service skills; working knowledge of Office 365 apps. Ability to prioritize projects, handle multiple tasks and meet deadlines while working independently and as a member of a team; ability to interact with various constituencies of the College and students. Preferred: Bachelor’s Degree, experience with course management systems and supervisory experience.

WORK ENVIRONMENT:
The work of the incumbent is carried out in the library within a safe, indoor environment. The incumbent will be required to operate a personal computer and associated equipment such as computer printers/scanners as well as other office equipment used in day-to-day operations. Hours are Sunday - Thursday 2:00 pm – 10:00 pm with the possibility of first-shift hours during academic breaks or Fridays/Saturdays when assigned as a backup to other shifts.

ABOUT ITHACA COLLEGE:
As an employee at Ithaca College, you’ll get much more than a competitive salary and the traditional advantages. We pride ourselves on providing our benefit-eligible employees with the most comprehensive benefits possible, including work/life balance, generous paid time off policies, career-enhancing trainings, employee and dependent tuition assistance, and opportunities to give back to the community. Beyond benefits, you’ll enjoy the kind of uniquely rewarding work environment that can only be found in a vibrant college community.

APPLICATION INFORMATION:
To apply, please submit cover letter, resume and list of three professional references.

Visa sponsorship is not provided for this position.

Ithaca College is committed to building a diverse academic community and encourages members of underrepresented groups to apply. Experience that contributes to the diversity of the college is appreciated.