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CASHIER/BARISTA - SATELLITE RETAIL (S65911221)

Employer
Ithaca College
Location
New York, United States
Salary
Salary Not Specified
Date posted
Jul 6, 2021

Job Details



Po sition Summary:

The Lead Cashier:
  • Delivers outstanding customer service.
  • Handles daily tender and POS operations.
  • Provides support to the retail operation, including setup, maintaining supplies and products, and assisting in cleanup and closedown.
  • Efficiently and accurately monitors all incoming orders via GrubHub, preparing these orders, including making hand-crafted quality beverages, packing other items for orders, and notifying guests when their order is ready.
This is a full-time, 42-week opportunity during the academic year with 10 weeks off in early summer.

Supervision:

This position reports to the manager Retail Manager of Satellite Operations.

Job Responsibilities:

  1. Provide outstanding customer service to students, staff, faculty, and guests.  
  2. Greet guests with a warm, friendly demeanor.  
  3. Fulfill customer orders via Grubhub: receive orders; complete orders accurately to customer specification and with high service rate; package orders; identify ready orders for customers and ensure their receipt of order.
  4. Operate a cash register (or equivalent), handle cash, card, and ID payments, making change and issuing receipts or tickets to guests.
  5. Prepare hot and cold beverages according to recipes and customer specifications with swiftness and accuracy.
  6. Model accurate, safe, efficient, and pleasant performance expectations for student and temporary staff.
  7. Maintain knowledge of all menu offerings, including ingredients, preparations, and allergens.  
  8. Comply with HACCP regulations and procedures.  
  9. Set up serving stations with all required menu items, service utensils, food and beverage containers, utensils, condiments, and items for cleaning and sanitizing.   
  10. Maintain clean and sanitized workstations, cleaning as necessary and when required by standard operating procedures.  
  11. Assist guests with special requests. 
  12. Communicate often, clearly, and professionally with co-works and management. 
  13. Assist with the inventory, stocking, and requisitions as needed. 
  14. Learn and adhere to all food preparation guidelines established by the culinary leadership team for Ithaca College Dining Services.
  15. Develop and demonstrate a multicultural awareness and cultivate an inclusive, diverse, and respectful Ithaca College community. Demonstrate civil and inclusive behavior when interacting with staff, faculty, students, and visitors to the College. Promote a flexible, collaborative, and inclusive work and living environment and engage in educational opportunities to increase awareness and understanding of diversity and inclusion. 
  16. Other duties as assigned.


Required Qualifications:
  • High school diploma or equivalent and six months previous experience working in a food service operation or other relevant setting.
  • Excellent customer service aptitude.
  • Strong interpersonal and communication skills and the ability to provide excellent customer service while working effectively and respectfully within a diverse and inclusive environment.
  • Ability to work a flexible schedule, including nights, weekends, overtime, and some holidays.
Preferred Qualifications:
  • Additional education and barista/cashier experience preferred.
  • ServeSafe Certification.
  • Working knowledge of food preparation procedures and equipment, proper sanitation, and HACCP procedures.
Work Environment:

The Lead Cashier completes work within an accessible, safe, indoor, and occasional outdoor environment. Long periods of walking, standing, bending, and carrying moderately heavy items (up to 50 pounds) may be necessary. Employees will be issued and/or required to wear slip-resistant shoes, cut gloves, and operate kitchen equipment.

Application Instructions:

Ithaca College is committed to building a diverse academic community and encourages members of underrepresented groups to apply. Experience that contributes to the diversity of the college is appreciated.

Interested applicants must apply online at ithaca.edu/jobs and attach a resume and cover letter. Questions about online application should be directed to the Office of Human Resources at humanresources@ithaca.edu. Screening of applications will begin immediately.

Visa sponsorship is not provided for this position.

Company

Ithaca College

Ithaca College is a private residential campus where students find life-changing academic pathways, powerful career networks, and lifelong community.

Founded by a homesick violinist with a big vision, Ithaca College started out as the Ithaca Conservatory of Music — combining theory, practice, and performance from its inception. By the 1920s, academic programs expanded to include business, speech therapy, physical education, and the dramatic arts. IC was originally located in downtown Ithaca and moved to the present campus on South Hill overlooking Cayuga Lake in the 1960s.

Situated near 150 majestic waterfalls in the Finger Lakes region of New York State, the city of Ithaca, New York, has been ranked as the best college town in the United States — hosting tech startups, a “killer music scene,” Broadway-caliber theatre, and world-class restaurants as well as alumni-owned ice cream shops.  

Ithaca College offers more than 140 majors and minors through its five schools. Whether our alumni are winning Pulitzers, launching nonprofits, anchoring broadcast news, leading multibillion-dollar companies, or revolutionizing patient care (among many other pursuits and accomplishments), students at Ithaca College learn different and leave different. 

Join an innovative educational community, where faculty and staff learn, thrive, and collaborate. IC will make you ready to take your career to new heights, giving you the chance to create your own path to success while you contribute to growing the minds of future generations.

As an employee at Ithaca College, you’ll get much more than a competitive salary and the traditional advantages. We pride ourselves on providing our employees with the most comprehensive benefits possible.

Beyond benefits, you’ll enjoy the kind of uniquely rewarding work environment that can only be found in a vibrant college community. We encourage and contribute to the personal and professional development of our faculty and staff. We understand that it’s the people who work here that make Ithaca College special, and we strive to be an employer of choice in our region.

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