CCDA Navigator

The Institute for Clinical and Translational Research is seeking aCCDA Navigator (Sr. Business Intelligence Developer) who will be responsible for leading data analytics and additional support of performance measures, ongoing measurement, data collection, reporting, data visualization, and information dissemination. Is subject matter data expert that work with complex IT solutions to solve high priority organizational analytic problems in their work area. This role involves developing and fine-tuning exploratory IT solutions, which includes coding, testing, debugging, designing, and implementing newly developed BI solutions. Works under the supervision of a Data Trust Analytic Team Leader or other data governance or analytic leadership appropriate for the scope of work. This supervision may be through a matrixed or direct reporting structure.

Job Scope/Complexity:

• Works on advanced, complex technical projects or business issues requiring state of the art technical or industry knowledge.
• Goals are communicated in solution or project goal terms.
• Will provide a leadership role for the work group through knowledge in the area of specialization.
• Also, may manage developers, directing their efforts to reach organizational goals in a timely manner.
• Partners and collaborates with other analytic teams and data warehouse engineers.
• Serves as subject matter expert for engineers, spending time planning for new data architecting needs.

Specific Duties & Responsibilities:

• Process large amounts of information to draw conclusions based on intelligence findings.
• Interact with a variety of business professionals and communicate critical project requirements within the organization.
• Participates in meetings to suggest improvements for business processes.
• Help manage custom application development and create delivery model strategies, as well as provide scalable services related to high performance visualization tools and infrastructure design.
• Leading the subject matter strategic design and maintenance of business intelligence tools
• Ensures that the use of business intelligence applications enhance clinical & business decision-making capabilities.
• Researching and planning analytic solutions for existing and new problems within the organization as directed by the supervisor and/or leadership.
• Identifies, researches, and resolves technical problems independently.
• Ensures that the use of business intelligence applications enhance clinical & business decision-making capabilities.
• Makes appropriate decisions, using available resources, to achieve positive outcomes for patients, visitors, students, and staff in balance with sound business practice.
• Makes recommendations for changes in the current departmental systems and processes and contributes ideas and suggestions for solutions to the current system’s problems.
• Responds to urgent, impromptu, and unplanned situations by assessing their level of importance, instituting appropriate action and information appropriate management.
• Communicates decisions to appropriate management.
• Prepares incident/occurrence reports as necessary.
• Prioritizes daily tasks and assignments appropriately.
• Report and follow-up on software problems resulting in delay in workflow.

The responsibilities listed above are typical examples of the work performed by this position. Not all duties assigned to this position are included, nor is it expected that everyone in this position will be assigned every job responsibility.

Minimum Qualifications (Mandatory):

• Requires a minimum of a Bachelor’s Degree in related discipline (details in supplement). Additional experience may be substituted for education, to the extent permitted by the JHU equivalency formula. Master's degree preferred.
• Minimum of 8 years of related and progressive experience in healthcare IT, analytics, software development or data management.
• Experience with Business intelligence development tools such as tableau and SAS and programming tools such as R, Python, and SQL.
• Requires demonstrated experience in project management or management and experience working with external vendors. Additional education may substitute for experience, to the extent permitted by the JHU equivalency formula.

Preferred Qualifications:

• Knowledge in the assigned application as well as the platform on which it runs. Master’s degree.

Special Knowledge, Skills & Abilities:

• For positions working with patient-related data, requires a thorough knowledge of health care and hospital business operations.
• Knowledge and understanding of the interrelationship of business process and Information Systems applications.
• Thorough knowledge of data warehouse and data management principles and processes and database development.
• Understands the range of options and best practices for common Business intelligence design techniques such as change data capture, key generation and optimization, and performance tuning.
• Significant experience with data quality, data profiling, metadata management and reporting.
• Knowledge of all phases of the Software Development Life Cycle (SDLC).
• Strong proficiency in SQL programming, query writing, query performance tuning, and database technologies.
• Advanced knowledge in medical terminology and clinical informatics for positions working with patient-related data
• Ability to distill and articulate technical and organizational approach to clinical data needs.
• Goal oriented and action-focused, pragmatic and self-disciplined, organized with ability to facilitate and interact effectively with upper levels of management.
• Ability to plan, organize, direct, implement and evaluate processes to lead projects and manage resources to achieve desired result.
• Strong programming, analytical, and computational skills.
• Ability to convey technical methods, approaches and plans to audience of varying degrees of technical understanding including clinical and business stakeholders and technical team.
• Ability to manage long term client and vendor relationships, including resolution of production issues and upgrades, to help future product development better to meet the needs of the organization.
• Demonstrated command of web technologies and business intelligence techniques & tools.
• Must be detail-oriented and accurate.
• Advanced degree of problem solving in a fast paced, high dynamic and complex environment.
• Awareness of the need for timely communication, ability to identify potential barriers and strategies, and ability to synthesize and integrate information.
• Knowledge of and ability to use multiple information systems and software.
• Expert proficiency with word processing, spreadsheet software, database structures, and the internet.
• Completes mandatory Epic and/or other software or analytic tool training as required.

Technical Qualifications or Specialized Certifications:

• EDW internal certification required within 6 months for positions working with patient-related data.
• A certification such as Certified Analytics Professional, project management, or a certification in a data analytic tool such as Tableau Software, or Epic required.
• For positions with patient-related data, the ability to obtain Epic Caboodle or Clarity Certification as requested in the first year.

Physical Requirements:

• Normal office environment where there are limited physical discomforts due to temperature, noise, dust, and the like.
• Travel between campuses when required.

JHU Equivalency Formula:30 undergraduate degree credits or 18 graduate degree credits = 1 year of experience. For jobs where equivalency is permitted, up to two years of non-related college coursework may be applied towards the total minimum education/experience required for the respective job.

Classified Title: Sr. Business Intelligence Developer
Working Title: CCDA Navigator
Role/Level/Range: ATP/04/PG
Starting Salary Range: $95,050 - $130,740 annually (commensurate with experience)
Employee group: Full Time
Schedule: M-F; 8:30am-5:00pm
Exempt Status: Exempt
Location: ​​​​​​​School of Medicine Campus
Department name: ​​​​​​​SOM ICTR Inst Clin Translational Resrch
Personnel area: School of Medicine

The successful candidate(s) for this position will be subject to a pre-employment background check.

If you are interested in applying for employment with The Johns Hopkins University and require special assistance or accommodation during any part of the pre-employment process, please contact the HR Business Services Office atjhurecruitment@jhu.edu. For TTY users, call via Maryland Relay or dial 711.

Johns Hopkins has mandated COVID-19 and influenza vaccines, as applicable. Exceptions to the COVID and flu vaccine requirements may be provided to individuals for religious beliefs or medical reasons or because the individual is pregnant or attempting to become pregnant. Requests for an exception must be submitted to the JHU vaccination registry. For additional information, applicants for SOM positions should visit https://www.hopkinsmedicine.org/coronavirus/covid-19-vaccine/and all other JHU applicants should visit https://covidinfo.jhu.edu/health-safety/covid-vaccination-information/.

The following additional provisions may apply depending on which campus you will work. Your recruiter will advise accordingly.

The pre-employment physical for positions in clinical areas, laboratories, working with research subjects, or involving community contact requires documentation of immune status against Rubella (German measles), Rubeola (Measles), Mumps, Varicella (chickenpox), Hepatitis B and documentation of having received the Tdap (Tetanus, diphtheria, pertussis) vaccination. This may include documentation of having two (2) MMR vaccines; two (2) Varicella vaccines; or antibody status to these diseases from laboratory testing. Blood tests for immunities to these diseases are ordinarily included in the pre-employment physical exam except for those employees who provide results of blood tests or immunization documentation from their own health care providers. Any vaccinations required for these diseases will be given at no cost in our Occupational Health office.

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