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Student Services Coordinator Associate, Student Activities and International Student Engagement

Arizona State University
Arizona, United States
$35,568.00 - $40,000.00
Posted Date
Oct 27, 2021

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Position Type
Administrative, Student Affairs, Academic Advising & Academic Support Services
Employment Level
Employment Type
Full Time
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Student Services Coordinator Associate, Student Activities and International Student Engagement 73033BR

Colleges@ASU: Lake Havasu City

Job Description

Reports to the Student Services Coordinator, Senior at ASU@Lake Havasu, and under administrative direction provides services to enrolled students. Student services include international student engagement initiatives, the residence hall, student activities for domestic and international students, course registration, student organizations, strategic student communication, events, and programs to support student engagement and retention. The Student Services Coordinator Associate ensures that goals and objectives are accomplished through excellent customer service and in accordance with established priorities.


Job Family

Advising & Admissions

Department Name

Lake Havasu City Programs



VP Code


Scope of Search


Grant Funded Position

This is not a grant funded position and is not contingent on future grant funding.

Salary Range

$35,568 - $40,000 per year; DOE

Close Date




Essential Duties

  • Provide administration and coordination of student services initiatives, in conjunction with the Student Services Coordinator Senior, in order to actively engage domestic and international students, foster community, promote holistic student success, and increase retention and graduation rates at ASU@Lake Havasu.
  • Assist with supervision of student employees working in student services functional areas (i.e., international student engagement, resident assistants, student activities, etc.)
  • Support administration of essential ASU@Lake Havasu events, such as Welcome Week and Commencement.
  • Participate in strategic student communication efforts to ensure timely delivery of important information to students.
  • Administer initiatives, programs, and activities to directly engage international students and support international student success and retention at ASU@Lake Havasu.
  • Administer student services, including course registration, DARS review, graduation checks, petitioning, and information sessions, in collaboration with the ASU@Lake Havasu Student Services team.
  • Stay informed up-to-date on international student policies and procedures, and collaborate regularly with ASU@Lake Havasu’s Designated School Official (DSO).
  • Confer with students and provide technical guidance, problem-solving, and resolution.
  • Work with the Student Services Coordinator Senior to support residence hall functions, including assignment of rooms, entering maintenance requests, performing health and safety room inspections, following up on student charges associated with residence hall and meal plans to ensure accuracy, etc.
  • Support ongoing residence hall meetings with students and residence hall staff to develop a positive community environment and address issues as needed.
  • Participate in the provision of crisis intervention, student advocacy, and student ombudsman services in line with ASU policies and procedures.
  • Assist with the adjudication of student misconduct under ASU’s Student Code of Conduct, and work collaboratively with Educational Outreach & Student Services colleagues in Tempe.  
  • Support student services operations, including the fitness center, gym, and student center, as well as all student employees assigned to work in those areas.
  • Develop contacts with students and encourage active student participation in the planning and implementation of campus programming.
  • Serve as an advisor and provide leadership to student organizations in support of student success and student development.
  • Support student organization recruiting, registration, orientation, and communication efforts.
  • Counsel, advise, and provide appropriate referrals for students in need of professional services.
  • Serve as an authorized driver for ASU@Lake Havasu, and use the ASU shuttle to transport students to events, programs, and the meal plan as needed.
  • Represent ASU@Lake Havasu at community functions as needed.
  • Recommend new or revised program policies, goals, and objectives, and present recommendations to the Student Services Coordinator Senior.
  • Serve on various department and university committees as assigned.

Minimum Qualifications

Bachelor's degree in field appropriate to area of assignment AND two years of administrative and appropriate program experience; OR, six years of progressively responsible administrative and appropriate program experience; OR, any equivalent combination of experience and/or education from which comparable knowledge, skills and abilities have been achieved.

Desired Qualifications

  • Experience working in higher education in one of the following areas: residence life, student activities, student engagement, international student support, or academic and/or career advising.
  • Experience developing written communication for email distribution.
  • Experience supervising student employees or professional staff members.
  • Skill in organizing the work of self and others.
  • Evidence of effective verbal and written communication skills.

Working Environment

  • Activities are performed in an environmentally controlled office setting subject to extended periods of sitting, keyboarding, and manipulating a computer mouse
  • Frequently required to stand for varying lengths of time and walk moderate distances to perform work
  • Frequent bending, reaching, lifting, pushing and pulling up to 25 pounds 
  • Regular activities require the ability to quickly change priorities which may include and/or are subject to resolution of conflicts
  •  Communicate to perform essential functions
  • Frequent travel, both in state and out of state, involving the operation of a motor vehicle

COVID-19 Vaccination Requirements - Under the recent executive order issued by President Biden requiring all employees of federal contractors to receive COVID-19 vaccinations, ASU expects all employees, including new hires, to be vaccinated unless they have an approved medical or religious accommodation.  Proof of vaccination will be required by December 8, 2021.  For questions about medical or religious accommodations, please visit the Office of Diversity, Equity and Inclusion’s webpage.

Department Statement

ASU at Lake Havasu is one of ASU’s newest locations, open since 2012, and it is located in western Arizona on the California state line. ASU at Lake Havasu is dedicated to immersive learning and focuses exclusively on instruction for high-demand undergraduate degrees with lower tuition than at Arizona's research universities. Along with ASU’s high-quality faculty and degree programs, the location includes on-campus living for students and creates a unique college-town feel with its lake views, beaches, restaurants, and shops on nearby Main Street.

ASU at Lake Havasu promotes strong relationships with local school districts and Mohave County Community College to increase opportunities for pathways to an ASU degree. The Arizona Board of Regents (ABOR), Lake Havasu City, the Lake Havasu Unified School District, and the Lake Havasu Foundation are partners in this collaborative effort.


ASU Statement

Arizona State University is a new model for American higher education, an unprecedented combination of academic excellence, entrepreneurial energy and broad access. This New American University is a single, unified institution comprising four differentiated campuses positively impacting the economic, social, cultural and environmental health of the communities it serves. Its research is inspired by real world application blurring the boundaries that traditionally separate academic disciplines. ASU serves more than 100,000 students in metropolitan Phoenix, Arizona, the nation's fifth largest city. ASU champions intellectual and cultural diversity, and welcomes students from all fifty states and more than one hundred nations across the globe.

ASU is a tobacco-free university. For details visit

Arizona State University is a VEVRAA Federal Contractor and an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other basis protected by law.

Notice of Availability of the ASU Annual Security and Fire Safety Report
In compliance with federal law, ASU prepares an annual report on campus security and fire safety programs and resources. ASU’s Annual Security and Fire Safety Report is available online at You may request a hard copy of the report by contacting the ASU Police Department at 480-965-3456.

Relocation Assistance – For information about schools, housing child resources, neighborhoods, hospitals, community events, and taxes, visit

Employment Verification Statement

ASU conducts pre-employment screening which may include verification of work history, academic credentials, licenses, and certifications.

Background Check Statement

ASU conducts pre-employment screening for all positions which includes a criminal background check, verification of work history, academic credentials, licenses, and certifications. Employment is contingent upon successful passing of the background check.

Instructions to Apply

Application deadline is 3:00PM Arizona time on the date indicated.

Please include all employment information in month/year format (e.g., 6/88 to 8/94), job title, job duties and name of employer for each position.

Resume should clearly illustrate how prior knowledge and experience meets the Minimum and Desired qualifications of this position.

ASU does not pay for travel expenses associated with interviews, unless otherwise indicated.

Only electronic applications are accepted for this position.

IMPORTANT NOTE: What is the meaning of “equivalent combination” in the minimum qualifications? It means one year of higher education or 24 credit hours, is equal to one year of experience. For example, a four year Bachelor’s degree is equal to four years of experience.

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