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Sr. Instructional Technologist

Employer
Johns Hopkins University
Location
Maryland, United States
Salary
Salary Not Specified
Posted date
Oct 26, 2021

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Position Type
Administrative, Academic Affairs, Curriculum & Instructional Development, Instructional Technology & Design (Campus), Business & Administrative Affairs, Computer Services & Information Technology
Employment Type
Full Time
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Advanced Academic Programs is seeking aSenior Instructional Technologist who will support the faculty, students, and IRC team by providing administrative and technical support, developing professional development and training programs and resources. The position is based in Baltimore, with occasional travel to the Washington, DC campus. Occasional evening or weekend hours at multiple campuses may be required.

Specific Duties & Responsibilities:

Training & Professional Development (50%)

  • Manage the IRC training and professional development schedule
  • Develop, organize, prepare and conduct asynchronous and synchronous training and educational programs
  • Conduct training needs assessment and provide recommendations to management
  • Research subject matter/topic and consult with subject matter experts (SMEs) to create accurate and relevant training and performance support materials
  • Develop training materials, job aids, guides, courses, multimedia to support the implementation or use of AAP adopted technologies and instructional design strategies Research subject matter/topic and consult with subject matter experts (SMEs) to create accurate and relevant training and performance support materials
  • Researches and evaluates third-party vendor training materials
  • Facilitate the offerings of IRC professional development programs
  • Lead training and development initiatives as assigned
  • Develop and maintain competency-based and certificate and credentials programs Generate reports and evaluate data to determine the effectiveness of professional development programs and resources Manage the Instructional Resource Center (IRC) training website content and resources Provide one-on-one consultations
  • Support faculty requests for training submitted by email, online ticketing service (JIRA), and phone
  • Engage with IRC staff to create and promote training opportunities
  • Researches and evaluates third-party vendor training materials
  • Utilize learning management system (LMS) for training programs, as needed
  • Identify and incorporate competencies into training & professional development programming and resources
  • Evaluated existing training resources and professional development programs
  • Reviewed relevance of training materials and programs
  • Maintained training/professional development records
  • Contributed to the maintenance of the training/professional development web page and IRC social media sites
  • Developed and implemented a professional development plan to address faculty and student needs using a variety of modalities
  • Communicated successes and potential/existing problems in a timely manner

Technical Support (30%)

    Support faculty with the integration of adopted and innovative technologies within their courses Provide recommendations on the strategic, tactical, and operational uses of adopted instructional technology Research, evaluate, and implement new and emerging technologies, instructional design theories, and approaches and policies for potential application to instructional opportunities and support of IRC services
  • Research, pilot, and implement instructional technologies, emerging technologies, and instructional design theories within AAP courses
  • Respond to a diverse range of faculty requests for assistance with adopted AAP technologies and other technology tools
  • Consult with JHU staff to resolve helpdesk support issues submitted by faculty
  • Track and report on data gathered
  • Collaborate with JHU peers to address the needs of AAP faculty and students Support the IRC staff with the implementation of technologies to support instruction and services
  • Identify and assess new technologies and instructional practices to address areas of concern or opportunities
  • Support the adoption of AEFIS by providing technical support and providing required training
  • Uses a variety of tools to inform faculty and student about the status, use, and availability of instructional technologies
    Demonstrated excellent customer service and collaboration skills Respond to inquiries and requests is accurate and timely Determined training and professional development needs by assessing tech support request

Online Course Delivery (10%)

  • Assist with the preparation of courses (approx. 90-200) each term (3-7 hours each week)
  • Assist with transfer of courses and course readiness
  • Assist Instructional Designers with building courses within Blackboard
  • Performs duties in a timely and professional manner

Operational Support (5%)

  • Track and evaluate all regular training and IRC services data and generate reports as needed
  • Monitor and report on the training progress of instructors
  • Conduct evaluations of the training cycle and utilize the data to analyze faculty learning and to maximize training effectiveness
  • Create executive summary reports on training data, IRC services, and faculty evaluations.
  • Track trends and summarize challenges, providing solutions as required to maintain and enhance program quality
  • Represent IRC on training committees and faculty development initiatives
  • Monitor performance and adoption of AAP supported technologies.

Performance Management (5%)

(For employees who supervise others.)

    Supervise student staff.
  • Meet with student staff on a regularly basis (weekly/biweekly) to discuss projects/needs and provide mentoring

Minimum Qualifications (Mandatory):

  • Bachelor’s Degree in Instructional Design, Instructional Technology, Education, or related field
  • Five years related experience
  • Additional education may substitute for experience, and additional experience may substitute required education to the extent permitted by the JHU Equivalency Formula

Preferred Qualifications:

  • Master’s Degree in related field preferred
  • Minimum 5- years of professional experience in an academic or corporate environment, designing and developing distance or online instruction
  • Minimum 2-years of experience using course authoring tools like Adobe Captive or Articulate Storyline
  • Minimum 2-years of experience developing interactive training materials and learning objects
  • Thorough knowledge of online instructional design, pedagogy/andragogy, emerging technology, and distance learning best practices desirable
  • Demonstrated use of Quality Matters™ rubric or similar course design quality standards
  • Experience working with both Mac and PC platforms
  • Knowledge of best practices for the effective implementation of instructional technology tools in higher education

Special Knowledge, Skills & Abilities:

  • Excellent presentation skills in both technical and soft skills training
  • Must have the ability to create both asynchronous and synchronous training opportunities
  • Knowledge of instructional design theories and strategies
  • Ability to apply principles of design to provide online education to persons with disabilities and knowledge of Universal Design principles, accessibility (ADA/508/UDL) standards, and SCORM
  • Must have experience with Canvas or a similar course management system
  • Knowledge (awareness/appreciation) of current (i.e., VoiceThread, Panopto) and emerging instructional technologies and demonstrated experience in integrating these in online instruction using best practices
  • Knowledge of and ability to use HTML editors, HTML/web scripting languages (javascript, CSS, etc.), lecture capture software, online conferencing applications, PDF authoring tools, video authoring software, and graphic design (Adobe Creative Suite) tools
  • Requires excellent time management skills, organizational skills, ability to prioritize tasks, and the ability to deal with multiple constituencies concurrently in a dynamic and fast-paced environment
  • Requires strong oral, written, and interpersonal skills and a customer service orientation to work well with faculty, staff, students and vendors
  • Demonstrated ability to work collaboratively with both internal and external workgroups

Internal & External Contacts:

  • Will work with internal contacts within JHU on collaborative projects (JHU Library Services, JHU IT, CER, etc.) regularly
  • Work with assigned external vendors as necessary

JHU Equivalency Formula: 30 undergraduate degree credits (semester hours) or 18 graduate degree credits may substitute for one year of experience.  Additional related experience may substitute for the required education on the same basis. For jobs where equivalency is permitted, up to two years of non-related college course work may be applied towards the total minimum education/experience required for the respective job.

Classified Title: Sr. Instructional Technologist
Role/Level/Range: ACRP/04/MD
Starting Salary Range: $53,020 - $72,930 annually (commensurate with experience)
Employee group: Full Time
Schedule: M-F, 8:30 am - 5:00 p m
Exempt Status: Exempt
Location: ​​​​​​​Homewood Campus
Department name: ​​​​​​​AAP Instructional Resource Center
Personnel area: School of Arts & Sciences

The successful candidate(s) for this position will be subject to a pre-employment background check.

If you are interested in applying for employment with The Johns Hopkins University and require special assistance or accommodation during any part of the pre-employment process, please contact the HR Business Services Office atjhurecruitment@jhu.edu. For TTY users, call via Maryland Relay or dial 711.

Johns Hopkins has mandated COVID-19 and influenza vaccines, as applicable. Exceptions to the COVID and flu vaccine requirements may be provided to individuals for religious beliefs or medical reasons or because the individual is pregnant or attempting to become pregnant. Requests for an exception must be submitted to the JHU vaccination registry. For additional information, applicants for SOM positions should visit https://www.hopkinsmedicine.org/coronavirus/covid-19-vaccine/and all other JHU applicants should visit https://covidinfo.jhu.edu/health-safety/covid-vaccination-information/.

The following additional provisions may apply depending on which campus you will work. Your recruiter will advise accordingly.

The pre-employment physical for positions in clinical areas, laboratories, working with research subjects, or involving community contact requires documentation of immune status against Rubella (German measles), Rubeola (Measles), Mumps, Varicella (chickenpox), Hepatitis B and documentation of having received the Tdap (Tetanus, diphtheria, pertussis) vaccination. This may include documentation of having two (2) MMR vaccines; two (2) Varicella vaccines; or antibody status to these diseases from laboratory testing. Blood tests for immunities to these diseases are ordinarily included in the pre-employment physical exam except for those employees who provide results of blood tests or immunization documentation from their own health care providers. Any vaccinations required for these diseases will be given at no cost in our Occupational Health office.

Equal Opportunity Employer
Note: Job Postings are updated daily and remain online until filled.

EEO is the Law
Learn more:
https://www.eeoc.gov/sites/default/files/migrated_files/employers/poster_screen_reader_optimized.pdf

Homewood Campus


The successful candidate(s) for this position will be subject to a pre-employment background check.

If you are interested in applying for employment with The Johns Hopkins University and require special assistance or accommodation during any part of the pre-employment process, please contact the HR Business Services Office at jhurecruitment@jhu.edu. For TTY users, call via Maryland Relay or dial 711.

The following additional provisions may apply depending on which campus you will work. Your recruiter will advise accordingly.

During the Influenza ("the flu") season, as a condition of employment, The Johns Hopkins Institutions require all employees who provide ongoing services to patients or work in patient care or clinical care areas to have an annual influenza vaccination or possess an approved medical or religious exception. Failure to meet this requirement may result in termination of employment.

The pre-employment physical for positions in clinical areas, laboratories, working with research subjects, or involving community contact requires documentation of immune status against Rubella (German measles), Rubeola (Measles), Mumps, Varicella (chickenpox), Hepatitis B and documentation of having received the Tdap (Tetanus, diphtheria, pertussis) vaccination. This may include documentation of having two (2) MMR vaccines; two (2) Varicella vaccines; or antibody status to these diseases from laboratory testing. Blood tests for immunities to these diseases are ordinarily included in the pre-employment physical exam except for those employees who provide results of blood tests or immunization documentation from their own health care providers. Any vaccinations required for these diseases will be given at no cost in our Occupational Health office.

Equal Opportunity Employer
Note: Job Postings are updated daily and remain online until filled.

EEO is the Law
Learn more:
https://www1.eeoc.gov/employers/upload/eeoc_self_print_poster.pdf
Important legal information
http://hrnt.jhu.edu/legal.cfm
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