Campus Visit Coordinator
Benedictine University is an inclusive academic community, inspired
by the Catholic intellectual tradition and Benedictine values. We
seek employees who will contribute to the advancement of our
mission by helping students shape lives of meaning and purpose as
engaged citizens who care for the Earth, welcome people of diverse
faiths and cultures, and promote the common good.
Primary Duties and Responsibilities:
Job Title: Campus Visit Coordinator
Department: Office of Admissions
Reports to: Senior Director of Undergraduate Admissions
Status: Full-Time, Benefit Eligible
Location: Lisle Campus
Position Summary: This position will be responsible for planning
and executing campus visit programs for prospective students and
their families by serving as the point of contact for visitors for
personalized visits and larger events hosted through the Office of
Admissions. Responsibilities include building personalized visit
agendas, collaborating with Admissions Counselors to coordinate all
admissions events from preview days, open houses, admitted student
days, and SOAR events. The Coordinator serves as the primary
supervisor for the Student Ambassador student staff and tour
guides. In addition, serve as the office manager in certain
administrative capacities under the direction of the Director
related to purchasing, inventory management, front desk and phone
management, outgoing mailings and data entry.
Essential Job Responsibilities:
1. Management of front desk and daily office operations. Welcoming
all guests to the admissions area and showcasing the Benedictine
hospitality. Manage all incoming phone calls and direct to
appropriate staff of faculty member. Manage all drop in visits and
inquiries. Manage admissions email inbox and incoming mail. Also
coordinate with Director of Admissions to manage all outgoing
mailings to ensure target benchmarking dates.
2. Planning and executing visit programs. Respond to and plan all
incoming daily visit inquiries which revolve around a
highly-customized campus experience in addition to all enrollment
events (open houses, admitted student days, preview days, etc.).
Outreach and scheduling appropriate staff and room locations based
upon daily visit type and event needs. Ensure proper tour guides
and student ambassador coverage and backfill if necessary.
3. Responsible for selection, training and management of student
leaders (student callers, daily student tour guides and student
ambassadors) to support recruitment and orientation events.
Schedule and monitor ambassador workloads to ensure proper office
and tour coverage. Conduct training, evaluations, implement
expectations & guidelines and enforce set policies to ensure
proper management of student staff.
1. Collaborate with marketing team to support recruitment events.
Create email communications to prospective students to assist with
2. Collaborate with key university personnel regularly to ensure
all enrollment events are properly preplanned and executed.
3. Assist with database projects when needed through Salesforce
(CRM) including event attendance lists.
4. Other duties as assigned by supervisor.
Education: Bachelor's Degree Required
Experience: A minimum of 2 years work experience in higher
education or event planning
Specific Skills: Proficient in written and oral communication and
delivering presentations;; work independently; maintain
confidentiality; demonstrate a high level of professionalism;
multi-task with numerous areas of responsibility; ability to work
collaboratively; ability to proactively identify and react to
problems; work in a team environment; ability to resolve
conflicting committments; effective time management and
organization skills. Proficient in technology used and supported by
Specific Knowledge, Licenses, Certifications: Yes. Candidate must
be goal oriented. Must be personable, outgoing, and professional in
demeanor. Must be an excellent communicator (both oral and written)
and possess excellent public speaking skills. Must work collegially
with university faculty and staff across Benedictine
Physical Requirements: While performing the duties of this job, the
employee is regularly required to talk or hear. The employee
frequently is required to stand; walk; use hands to touch, handle
or feel; and reach with hands and arms. This position requires the
ability to occasionally lift office products and supplies, up to 20
pounds. Use of computer screen, phone and customer service. May
require bending, or sitting for long periods of time. Specific
vision abilities required by this job include close vision,
distance vision, color vision, peripheral vision, depth perception
and ability to adjust focus.
Per Gov. Pritzker’s Executive Order proof of vaccination or weekly
COVID-19 testing is required.
Travel (If applicable): N/A
Supervisory Responsibility (if applicable): Yes. Student
Working Conditions: Office environment, evening & weekend hours
to support events
Benedictine University does not discriminate in its admissions or
educational policies, programs or activities; scholarship and loan
programs; athletic and other University administered programs or
employment practices on the basis of race, creed, color, national
origin, sex, sexual orientation, age, disability, military or
veteran status, marital status, citizenship, or any other
characteristic protected by applicable law. The laws applicable to
Benedictine University include constitutional and statutory
protections of the University's rights as a religiously sponsored
institution. This policy of equal employment opportunity applies to
all employment and personnel practices including, but not limited
to, recruiting, hiring, promotion, training and compensation.
In compliance with federal law, all persons hired will be required
to verify identity and eligibility to work in the United States and
to complete the required employment eligibility verification
document form upon hire. Per Gov. Pritzker’s Executive Order proof
of vaccination or weekly COVID-19 testing is required.
Benedictine University is an Equal Opportunity Employer.