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OFFICE SUPPORT ASSISTANT II Kansas City (part-time)

Employer
University of Missouri Kansas City
Location
Missouri, United States
Salary
Salary Not Specified
Date posted
Oct 25, 2021

Job Details



Hiring Department

Veterinary Medicine and Surgery

This position is located in Kansas City but managed by the School of Veterinary Medicine at Columbia Campus. For application questions please contact the Columbia Campus HR at 573-882-7976.

Job Description

Office Support Assistant II – part-time (evenings/weekends/holidays)

Office Support Assistants provide all client services for the Emergency service of the Veterinary Health Center, such as handling all incoming phone calls, checking in all patients, processing payments, assisting with financing needs, communication between clients and emergency medical personnel, etc,

Receive emergency cases and page trauma/emergency personnel as needed. Maintain front desk receptionist duties to schedule and admit patients to the Veterinary Health Center. Work closely with veterinarians, technicians and staff to ensure the veterinary business rules are followed. Greet clients, verify all personal information is correct, register patient in hospital information system to open record. Answer hospital emergency line, appropriately route calls, and gather information. Discharge patient from computer system, collect money and make change. Effectively manage dynamic, potentially stressful client encounter. Maintain the general appearance of the waiting room and reception area.

Salary

Salary range: $10.43 - $16.77/ hour

GGS Grade: 4

University Title: Office Support Assistant II

Internal applicants can determine their university title by accessing the Talent Profile tile in myHR.

Shift

Part-time position. Shifts would vary due to the needs of the clinic. Possible shifts include 6pm - 12am through the week and 8am - 4pm or 4pm - 12am on the weekends.

Minimum Qualifications

High school diploma or equivalent and at least 1 year of experience from which comparable knowledge and skills can be acquired is necessary.

Preferred Qualifications

Experience in a medical setting is preferred. Knowledge of medical terminology and excellent customer service skills

Company

UMKC

The University of Missouri-Kansas City, one of four universities of the University of Missouri System (UM System), is a doctoral research-intensive public university offering traditional and interdisciplinary programs. The University is designated as a high research activity university by the Carnegie Classification of Institutions of Higher Education and is home to 13 colleges and schools; indeed, few urban universities have the depth and breadth of disciplines (ranging from medicine to the performing arts) offered at UMKC. The University enrolls more than 16,000 students, coming from 48 states and more than 95 countries, in more than 125 academic areas. The student population includes 47% undergraduates, 31% graduates and 22% dual-enrolled HS students. Providing a stimulating classroom experience is paramount at UMKC. The institution’s diverse and international faculty hold doctorates or the highest degree in their field at an impressive 83%. UMKC has earned national and international recognition for the quality of its faculty, students, research and community leadership.

UMKC VISION
UMKC aspires to be an exemplary public urban research university of the 21st century, pursuing excellence as a human-centric learning and discovery community, fostering equity, diversity and inclusion to enrich the lives of the people and region we serve.

MISSION STATEMENT
As an urban research university, our mission at the University of Missouri-Kansas City is to promote learning through the discovery, preservation, and dissemination of knowledge of public value across a broad spectrum of disciplines and fields of study. UMKC celebrates the individual and embodies diversity and inclusion by intertwining these goals with innovation to enable transformational impact aimed at bringing cultural, social, health, and economic prosperity to the metropolitan, regional and global communities we serve.

KANSAS CITY INFORMATION
The University is located in a Kansas City metropolitan area that is among the most entrepreneurial cities in America with a population of more than 2.4 million and a diverse portfolio of industries and businesses. Home to a diverse base of corporate centers, high-tech firms and prominent non-profits, Kansas City is an inspiring example of 21st century economic transformation, with UMKC sitting at its heart. From thriving corporate headquarters such Garmin to tech startups such as ZOLOZ and ShotTracker, KC’s business community is strong.

Kansas City offers the best of both worlds—a vibrant, urban community with Midwestern appeal. The city’s rich history and its modern-day, innovative thinking come together to create an eclectic group of neighborhoods that offer a little something for everyone. From thriving arts districts, an energetic downtown nightlife, casual to upscale shopping and champion sports teams, you will have no problem making yourself at home. Of course, one of Kansas City’s biggest claims to fame is its food, especially its world-famous barbecue. Foodies will delight in the culinary scene found throughout the city. Ranging from award-winning chefs to cozy pizza joints, Kansas City definitely is not lacking any flavor.

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