Veterinary Medicine and Surgery
This position is located in Kansas City but managed by the School
of Veterinary Medicine at Columbia Campus. For application
questions please contact the Columbia Campus HR at
Office Support Assistant II – part-time
Office Support Assistants provide all client services for the
Emergency service of the Veterinary Health Center, such as handling
all incoming phone calls, checking in all patients, processing
payments, assisting with financing needs, communication between
clients and emergency medical personnel, etc,
Receive emergency cases and page trauma/emergency personnel as
needed. Maintain front desk receptionist duties to schedule and
admit patients to the Veterinary Health Center. Work closely with
veterinarians, technicians and staff to ensure the veterinary
business rules are followed. Greet clients, verify all personal
information is correct, register patient in hospital information
system to open record. Answer hospital emergency line,
appropriately route calls, and gather information. Discharge
patient from computer system, collect money and make change.
Effectively manage dynamic, potentially stressful client encounter.
Maintain the general appearance of the waiting room and reception
Salary range: $10.43 - $16.77/ hour
GGS Grade: 4
University Title: Office Support Assistant II
Internal applicants can determine their university title by
accessing the Talent Profile tile in myHR.
Part-time position. Shifts would vary due to the needs of the
clinic. Possible shifts include 6pm - 12am through the week and 8am
- 4pm or 4pm - 12am on the weekends.
High school diploma or equivalent and at least 1 year of experience
from which comparable knowledge and skills can be acquired is
Experience in a medical setting is preferred. Knowledge of medical
terminology and excellent customer service skills