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Associate Director for Housing Facilities Operations

University of Tennessee at Chattanooga
Tennessee, United States
Salary Not Specified
Posted Date
Oct 22, 2021

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Position Type
Faculty Positions, Business & Management, Management, Administrative, Business & Administrative Affairs, Other Business & Administrative Affairs, Facilities Management & Physical Plant, Auxiliary Services, Student Affairs, Residence Life
Employment Type
Full Time
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Associate Director for Housing Facilities Operations (Facilities Services Management 1 – MR10 )

UTC Housing and Residence Life

University of Tennessee, Chattanooga

The Associate Director for Housing Facilities Operations manages the maintenance, custodial, grounds, and service operations for the department. The position directly supervises the Building Services and Operations including 27 staff and several student workers. The Associate Director submits reports to the Director on budget status, inventory management, maintenance and custodial work tracking, etc. The position coordinates and implements professional and personal development training programs for staff. The position represents Maintenance and Custodial operations to other units with the departments to foster a collaborative work environment.

Duties and Responsibilities

Oversight of Maintenance, Custodial, and Grounds Operations

Manages and directs the maintenance, custodial, and grounds operations for the department; supervises, scheduling of work, and performance assessment for employees; coordinates the response maintenance and custodial services as required to meet the needs of the department; develops and coordinates maintenance/custodial/grounds training and operations to comply with APPA level standards; acts as a liaison with department units, campus partners, and outside vendors to meet the residential facilities management needs of the campus; evaluates facilities management procedures and protocols; directs the staff to meet/exceed performance standards and expectations; and provides clear communications, explaining methodology and schedules strategies, and managing expectations.

Management Oversight of Warehouse Operations/Work Control

Purchase authorization of equipment and supplies; maintains equipment for maintenance and custodial operations including vehicles; coordinates contractual agreements with vendors to provide service, equipment, and supplies as needed to support the unit; manages Work Control Service Center; manages CMMS (TMA) to verify work is accounted for and verified as complete including labor, supplies, materials, and tools; collects and generates reports on inventory, work order management, and accounting information; and manages and coordinates department on-call after hours response for maintenance and custodial staff including scheduling and training.

Budgetary Responsibility

Prepares operational budget for Maintenance and Custodial units; spending authorization for purchasing of services, equipment, supplies, and materials; develops and presents budget analysis reports as required; prepares short and long-range budget data; submits project funding requests for approval; and follows established processes for developing operational scope, budget and schedule.

The ideal candidate will possess the following:
  • Knowledge of state and federal laws and regulations pertaining to departmental budget and accounting practices
  • Strong attention to detail
  • Ability to act independently and exercise sound judgment with sensitivity to identify matters that require higher-level management consultation
  • Ability to interpret policies and procedures and to propose solutions to problems
  • Substantially developed interpersonal and teamwork skills to successfully work with diverse groups in an academic environment
  • Excellent written and verbal communication skills to interact with a variety of personalities at all levels, exercising tact, confidentiality, sound judgment, diplomacy, and flexibility to promote positive working relationships and job effectiveness
Review of applications will begin on November 2, 2021 and continue until the position is filled. Applications received by this date will receive priority consideration.

Minimum Qualifications: Typically requires a high school diploma and seven years of experience, or a combination of education, training, and experience; and supervisory experience.

Preferred Qualifications: Bachelor’s degree; 10 years of higher education housing facilities management administration experience; Certified Education Facilities Professional (CEFP) designation from APPA; experience managing maintenance and custodial operations, purchasing, and project management in higher education; ability to assess conditions of campus residential buildings and formulate action plans to address deficiencies; and knowledge and experience in managing/training of diverse staff with varying levels of competency

The University of Tennessee Chattanooga is an EEO/AA/Title VI/Title IX/Section 504/ADA/ADEA institution. All qualified applicants will receive equal consideration for employment and will not be discriminated against on the basis of race, color, national origin, religion, sex, pregnancy, marital status, sexual orientation, gender identity, age, physical or mental disability, or protected veteran status.

Qualifications :

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