Desktop Support Assistant

Employer
Virginia Commonwealth University
Location
Virginia, United States
Salary
Salary Not Specified
Posted date
Oct 21, 2021

View more

Position Type
Administrative, Business & Administrative Affairs, Business & Administrative Support, Computer Services & Information Technology, Other Business & Administrative Affairs
Salary Band
Not specified
Employment Type
Full Time


Position Responsibilities:

This posting is for VCU students only.

The Office of the Vice President for Research and Innovation invites candidates to apply for an exciting opportunity as the Desktop Support Assistant in the Division of Research Information Systems. The position will assist the Office of Research and Innovation (OVPRI) Desktop Analyst with basic computer/network support. They will be responsible for assisting OVPRI staff with computer issues both in the office and remote. This includes both hardware and software issues.

Required Qualifications:

Current VCU Student

Reasonable computer skills
Customer service experience
Strong oral communication skills
Good problem-solving skills
An aptitude for learning new technologies

The candidate should have demonstrated experience working in and fostering a diverse faculty, staff, and student environment or commitment to do so as a staff member at VCU.

Preferred Qualifications:

Knowledge of Windows 10 and macOS
Ability to work independently

Salary Range: 13.50 - 15.00



Position Details:

Department: 1220
Employment Type: H1 - Hourly
Restricted Status: No
FTE: 50
Exemption Status: Non-Exempt




Contact Information:

Contact Name: James Ward

Contact Email: jhward@vcu.edu

Contact Phone: 804*-827-2157




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