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Coordinator, Parent & Family Program



Job Summary

The Coordinator of Parent and Family Programs assists with the design and implementation of all family programs, including orientation programming and Eagle Family Weekend. This position requires a great deal of collaboration with other departments to maintain strong programming efforts and to serve as a cohesive resource for parents and family members. In addition to programming efforts, this position will serve as a point-person for parents, family members, and other supporters of FGCU students by overseeing communications, social media, and publications. The Coordinator of Parent and Family Programs oversees the scheduling, training, supervision, and evaluation of the student staff who facilitate the Eagle View Orientation Parent and Family Program.

Florida Gulf Coast University is committed to establishing and maintaining an inclusive working and learning environment in which students, faculty, administrators, staff, curriculum, social activities, governance, and all other aspects of the campus life reflect a diverse, multi-cultural, and international worldview.

At FGCU, we collectively stand against any individual or group that practices any form of racism, discrimination, intolerance, hate expressions, or disrespect. We are committed to preparing students to understand, live among, appreciate, and work in an inherently diverse country and world made up of people with different ethnic and racial backgrounds, religious beliefs, abilities, ages, gender identities, sexual orientations, socio-economic status, cultural traditions, family statuses, and military backgrounds. FGCU strives to hire great people from a wide variety of backgrounds, not just because it’s the right thing to do, but because it makes our University stronger. The University community recognizes the importance of a diverse and inclusive institution and holds these ideals as paramount for the current and future success of the institution.

We seek colleagues who promote and embrace diversity, equity, and inclusion. We encourage individuals from diverse backgrounds to apply for this position as we believe that our University will grow and move forward through a commitment of equality for all.

Job Description

Typical duties may include but are not limited to:
  • Oversees the training, supervision, and evaluation of the student staff who facilitate the Eagle View Orientation Parent and Family Program and the program assistant who supports Parent and Family Programs in the fall and spring semesters.
  • Coordinates work schedule and workflow for the student staff of the Parent Team.
  • Assists in the recruitment and selection of the student staff for the Eagle View Orientation program.
  • Assists the Director with the design and implementation of all new student and family orientation programs, focusing on orientation programming for parents, family members, and other supporters.
  • Works directly with campus partners to coordinate orientation programming, update presentation materials, and garner information that should be shared with parents and families.
  • Oversees the design, editing, production, and distribution of publications for parents, family members, and supporters such as program materials, application of social media, use of tech platforms such as Guidebook and a robust website, a monthly electronic newsletter, and a digital family handbook.
  • Maintains the database of parent and family contact information.
  • Assists the Director with current and new family program initiatives, including Eagle Family Weekend and a monthly webinar series.
Other Duties:
  • Assists with the overall vision and implementation of Eagle View Orientation and departmental initiatives.
  • Serves on committees as assigned by supervisor and participates in leadership development opportunities, including professional conferences.
  • Assists the First Year Experience staff in representing the department at recruitment events, Week of Welcome, and other activities sponsored by the Division for Student Success and Enrollment Management.
  • Performs other job-related duties as assigned.
Additional Job Description

Required Qualifications:

Bachelor’s degree from an accredited institution in an appropriate area of specialization.

Two years of experience in student personnel services, student life, student development, or related area.

Any appropriate combination of relevant education, experience, and/or certifications may be considered.

Experience operating a personal computer and proficient with Microsoft Office (Word, Excel, PowerPoint, Outlook, Teams).

Preferred Qualifications:

Master’s degree from an accredited institution in Student Affairs, College Student Personnel Services, Counseling, or a related field.

Experience in Higher Education orientation and/or parent and family programming.

Experiencing hiring, training, and supervising college students.

Experience planning events.

Knowledge, Skills, and Abilities:

Knowledge of FERPA.

Knowledge student development theories, the needs of families in transition, and the core elements of successful programming.

Knowledge of best practices to support diversity within institutions of higher education.

Excellent interpersonal, verbal, and written communication skills.

Excellent organizational skills and an ability to prioritize and complete simultaneous projects within deadlines.

Ability to work collaboratively and build strategic relations with a diverse group of faculty, staff, students, and community partners in a service-oriented manner.

Ability to work successfully as both a member of a team and independently.

Ability to collect, organize, analyze, and communicate data in a clear and concise format.

Ability to take initiative to plan, organize, coordinate and perform work when numerous and diverse demands are involved.

Ability to think critically and creatively, have a high standard of integrity, and be motivated to incorporate best practices into the organizational structure.

Ability to operate personal computers with proficiency and learn new applications and systems.

Ability to thrive in an organization that values the diversity of its student body and workforce and actively promotes equity and inclusion.

Required:

Cover Letter

Resume

Salary Range:

$38,000 - $41,000

FGCU is an EOE AA /F/Vet/Disability Employer.

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