Under immediate supervision, the position in this classification
supports Facilities Programming by greeting patrons, assisting with
seating, providing general customer service, and maintaining
assigned areas for events or performances.
This recruitment will be used to create a temporary pool to work
'as needed' assignments for special theatre productions. All
assignments are limited to 90 working days. Days and hours are
flexible based on performance schedules.
'The Santa Monica Community College District is
committed to the principles of equal employment opportunity. All
qualified applicants for employment, as well as District employees,
shall have full and equal access to employment opportunity. No
person shall be subjected to unlawful discrimination in any program
or activity of the District. The District's Board Policy 3120
(Equal Employment Opportunity and Nondiscrimination in Employment)
may be accessed at: http://bit.ly/smc-hr-bp3120
Examples of Duties
Greets and assists patrons with seating, collecting admission
tickets, searching for lost articles, obtaining information about
the venue and events, and locating event services, amenities and
exits; provides evacuation instructions and participates in
Assists patrons with special accommodations, mobility devices, and
those requiring seating assistance within the facility.
Ensures performance house rules are adhered to and refers potential
concerns to assigned supervisor or security staff.
Observes general physical conditions of assigned area of operation
and reports custodial concerns, damages, accidents, and any failure
to follow College rules and procedures.
Provides general customer service by settling seating disputes or
helping resolve other customer concerns; maintains order in
Examines tickets or forwards to verify authenticity; prevents
unauthorized persons from entering the performance or event.
Performs other related duties as requested or assigned.
Examples of essential duties are descriptive and not restrictive in
nature and are generally listed in descending order of
Sufficient education to demonstrate the knowledge and abilities
listed above. Graduation from High School or GED equivalent is
Six months of customer service, ushering or ticket taking
experience with direct public contact is desirable.
Experience and/or education of the same kind, level and amount as
required in the minimum qualifications may be substituted on a
Licensure and/or Certification:
Positions are required to work flexible work schedules that
includes nights and/or weekends.
These are temporary, hourly positions without benefits. An
eligibility list will NOT be established to fill these temporary
All applicants must submit clear, concise and complete information
regarding their qualifications for these positions. All
applications will be reviewed and only those candidates determined
to be most qualified on the basis of experience and education,
as submitted, will be invited to an interview with the hiring