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Assistant Director, Information Technology #605740

Northern Arizona University
Arizona, United States
Salary Commensurate with experience
Posted date
Oct 21, 2021

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Position Type
Administrative, Business & Administrative Affairs, Computer Services & Information Technology
Employment Level
Employment Type
Full Time
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Job Description

Reporting to the Director of Information Security Services, this position acts as an expert for identity management, access control, and security. This is a technical leadership position requiring a broad range of expertise in identity management concepts, system administration, software engineering and development, security tasks, and leadership. This position consults, designs, and provides assistance necessary to ensure the integrity and security of identity-related systems and architectures across the enterprise. This position researches best practices, methodologies and technology solutions to help maintain and modernize the university's IAM offerings to ultimately enable business, as well as works with and guides or advises a team of engineers and analysts.

(25%) Department Liaison and Representative:

  • Works with other Information Security Services teams to correct related vulnerabilities and events when detected.
  • Works closely with the other Arizona Board of Regents, ABOR, Universities as part of the Tri-U.
  • Works with national and global programs that support identity management federation (i.e. InCommon) to better support research and collaboration with other institutions.
  • Works directly with department and vendor systems administrators during planning, integration and deployment of systems that depend on identity or role data.

(25%) Technical System Expertise and Consultation:

  • Applies intermediate knowledge of employee regulations, policies, and procedure, including delivering formal feedback, planning work, motivating employees, resolving conflicts, and addressing performance issues.
  • Applies intermediate planning, organizing, directing, and facilitating skills.
  • Provides input to employment decisions and has significant influence over performance and rewards decisions such as making or approving decisions within assigned parameters (e.g., assigned budget).
  • Maintains a working knowledge of industry best practices and applicable standards.
  • Performs documentation, reporting, and review of Information Security related metrics.
  • Engages closely with infrastructure teams to operationalize new services and applications for widespread use across multiple platforms.
  • Research, recommend, implement, and support software systems that support Multi-Factor Authentication (MFA) and Single Sign On (SSO) capabilities.
  • Provides technical support for application developers about data in university directory systems and the proper methods for accessing and using that data.
  • Determines strategic integrations to best support appropriate and modern IAM architecture for both on premise, hybrid, and cloud environments.

(10%) System Security Administration:

  • Ensures highly performant, highly available systems.
  • Ensures the security and integrity of all related systems and data.
  • Ensures that solutions protect information resources against unauthorized use, inappropriate degrees of access, disclosure, damage and/or loss.
  • Possesses a deep understanding of the technical and process aspects of the entire user account lifecycle from identity creation to final deprovisioning.

(25%) Technical Leadership:

  • Leads and participates on a team that designs, develops, tests, implements, and integrates mission-critical Identity and Access Management (IAM) systems and solutions that enable business for the campus.
  • Participates in system architecture, design, and capacity planning for new products and technologies.
  • Leads and participates on a team that coordinates and collaborates in the maintenance and development projects for LDAP and Active Directory and related software to include installations of new software, system software fixes and upgrades.

(10%) Project Management:

  • Leads or participates in a team that troubleshoots dev/test/prod environments and works with vendors to resolve integration issues.
  • Works closely with software development teams to establish requirements for custom integrations and applications.
  • Manages projects using department project tracking tools and processes.
  • Develops, maintains, and implements IAM policies, standards, and procedure.

(5%) Other:

  • Other related duties as assigned.

Minimum Qualifications

  • Bachelor’s degree in Computer Science or related field; AND
  • Three to five years systems and/or programming experience; AND
  • Two to four years of management or supervisory experience; OR
  • A combination of related education, experience, and training.

Preferred Qualifications

  • Technical work experience in system administration, role engineering or identity management
  • Technical work experience in software development and code review such as Java, C#, C++, Perl, etc.
  • Experience working as a system administrator in both Linux and Windows server environments
  • Experience with high availability, high performance systems that include fault tolerance, load balancing, etc.
  • Prior work experience in Higher Education
  • Experience using, implementing and supporting Multi-Factor Authentication systems
  • Training, detailed knowledge, and proficiency in the application of security principles and practices, particularly in the IAM domain
  • Experience identifying and solving information security related problems
  • Experience installing, configuring and using open source and/or commercial IAM-related tools, processes, standards, and protocols such as LDAP, Active Directory, SAML, Shibboleth, OAuth, Microsoft Azure, Amazon AWS
  • Enterprise application IAM experience
  • Project management skills
  • Management and supervision of a team

Please see for full job descriptions and details on how to apply online!  NAU is an Equal Opportunity/Affirmative Action Institution. Women, minorities, veterans and individuals with disabilities are encouraged to apply. 

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