Financial Aid Coordinator

University of Indianapolis
Indiana, United States
Salary Not Specified
Posted date
Oct 20, 2021

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Position Type
Faculty Positions, Business & Management, Business Administration, Administrative, Business & Administrative Affairs, Financial Affairs, Community Relations & Institutional Outreach, Student Affairs, Financial Aid, Other Student Affairs
Salary Band
Not specified
Employment Type
Full Time

Thank you for your interest in the University of Indianapolis! The University is a private, liberal arts university located on 65 acres, just minutes from downtown Indianapolis. With more than 700 faculty and staff, it is a place where you can become part of a close-knit campus community that emphasizes the importance of community partnerships in the future growth of the University.

UIndy’s mission is to prepare its graduates for effective, responsible, and articulate membership in the complex societies in which they live and serve, and for excellence and leadership in their personal and professional lives. The motto of "Education for Service" provides the foundation for our work to better our communities, both near and far.

As University employees, we know the work we do is important to our students and our communities. To accomplish our mission, we welcome talented, civic-minded and diverse individuals from all career levels to help maintain our high standards of excellence and quality. If you want to join our dynamic environment and experience hard work, creativity, and teamwork, we welcome your application!

The University of Indianapolis is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, sex, age, color, religion, national origin, disability, citizenship status, military status, marital status, sexual orientation, gender identity, or gender expression. The University of Indianapolis does not discriminate on the basis of sex in its educational programs and activities, including employment and admission as required by Title IX.


The Financial Aid Coordinator serves as a counselor within the Office of Financial Aid, meeting with prospective and current students and families to assist with financial aid questions and funding planning. The Coordinator also develops and manages Office of Financial Aid communications, including implementation of a comprehensive communication plan centered on the information needs of students receiving financial aid from university, state, and federal aid sources; the development of proactive, interactive outreach activities; and the implementation of new communication strategies based on changes to programs, compliance requirements, or university recruitment and retention initiatives. The Financial Aid Coordinator is a practicing financial aid administrator which includes knowledge of all rules, regulations and laws for federal and state aid programs as well as an understanding of University policies and procedures. The Coordinator also has responsibility for several federal, state, and institutional aid programs and performs other duties as assigned.

  • Conducts customer service for current and prospective students, parents, faculty, and staff.
  • Management of financial aid office communications including the scheduling, planning and crafting of outbound messages utilizing email, social media, CRM software, and other appropriate channels.
  • Development and implementation of communication campaigns that arise from new programs, compliance requirements, or university recruitment and retention initiatives
  • Development and maintenance of electronic and printed materials used in recruitment, retention, and counseling of students.
  • Strategize with financial aid, admissions, student success, research staff, and other appropriate partners on integrated communications tactics, including the identification of student groups for follow up engagement and the planning of targeted outreach events for students and parents.
  • Develop new content or functionality for the financial aid website and ensures accurate and up-to-date information in coordination Develops with admissions and marketing/communications.
  • Management departmental awards, miscellaneous annual gifts and outside scholarships, Indiana Vocational Rehabilitation, AmeriCorps, and Veteran Affairs programs, including the Post-9/11 GI Bill.
  •  Performance of all routine financial aid tasks, including the validity of student financial data and the awarding of scholarships, grants, loans, and work awards, and other tasks as assigned by Director of Financial Aid
  • Two years of prior financial aid experience and knowledge of federal and state financial aid regulations are preferred.
  • Bachelor’s degree required. Master’s degree is preferred.
  • Tuition Discount
  • Free Parking
  • Dental Insurance
  • Medical Insurance
  • Vision Insurance

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