ADMINISTRATIVE ASSISTANT I

Job no: 243503-US
Work type: Onsite, Staff-Full Time
Department: WSLHTOXICOLOGYAL,DRUG A
Location: Madison
Categories: Administrative Services



Job Summary:

This position's main duty will be to provide a wide variety of program support to the Forensic Toxicology and Clinical Metals departments. Primary responsibilities include: entering and verifying sample information in the Laboratory Information Management System (LIMS); contacting customers to ensure valid data and chain of custody; preparation and distribution of reports; knowledge of the program's records; interpreting and filling open records requests for ongoing circuit court cases; providing a broad range of knowledge regarding forensic and clinical metals testing to effectively meet the needs of the customers; provide information regarding cases for law enforcement agencies, district attorneys, and coroners/medical examiners; a wide range of other duties as needed, including: managing analysts calendars in Outlook for trial testimony, subpoena management, distributing reports, file maintenance, copying, scanning, and faxing as required by the laboratory director and supervisors. This position also maintains proficiency with multiple Reference Lab Billing (RLB) procedures.

The employee in this position is expected to demonstrate exceptional customer service by establishing and maintaining effective professional relationships with managers, supervisors, co-workers and all customers; consistently model appropriate behaviors and assist other staff in developing effective relationships; ability to multi-task and work effectively with distractions is crucial; provide constructive feedback for the purpose of continuous improvement in a manner that is supportive of the State Laboratory of Hygiene and its mission; use data collection tools as appropriate; use effective team skills to contribute to the efficient operation of the work unit; present ideas, carry out assignments and provide information as required; participate in continuous learning through professional development activities.

About the Job:

Administrative Assistant I (AD001)

Institutional Statement on Diversity:

Diversity is a source of strength, creativity, and innovation for UW-Madison. We value the contributions of each person and respect the profound ways their identity, culture, background, experience, status, abilities, and opinion enrich the university community. We commit ourselves to the pursuit of excellence in teaching, research, outreach, and diversity as inextricably linked goals.

The University of Wisconsin-Madison fulfills its public mission by creating a welcoming and inclusive community for people from every background - people who as students, faculty, and staff serve Wisconsin and the world.

For more information on diversity and inclusion on campus, please visit: Diversity and Inclusion

Education:

Required
H.S. Diploma
Advanced data entry and customer triage skills in a clinical/forensic laboratory setting.

Qualifications:

Minimum of 1 year experience in laboratory administrative support required. Experience with forensic/clinical toxicology and public health laboratory support is preferred.

Additional Information:

This position will be able to work independently and under general supervision. Knowledge of computer programs including Word, Excel, EPIC Beaker laboratory information management and EDS (Medicaid) system are required. Effective organization and time management skills, general knowledge of mathematics and statistics, advanced data entry, general filing, document scanning and retrieval are essential. Exceptional customer service, telephone, interpersonal and verbal communication skills are required. Position requires individual to sit and work at a computer for long periods of time, up to 8 hours per day.

Department(s):

A524230-WI STATE LAB OF HYGIENE/TOXICOLOGY/AL,DRUG A

Work Type:

Full Time: 100%

This position requires work be performed in-person, onsite, at a designated campus work location.

Work Schedule:

Monday through Friday 7:45 a.m. to 4:30 p.m.

Appointment Type, Duration:

Ongoing/Renewable

Salary:

Minimum $16.50 HOURLY
Depending on Qualifications

Instructions to Applicants:

To begin the application process please click on the "" button. You will be asked to upload a current resume/CV, a cover letter briefly describing your qualifications relevant to the position, and a document listing contact information for three (3) references, including at least one supervisor.

If you have questions, you may email hrstaff@slh.wisc.edu or call Dan Makovec, 608-890-1011.

Contact:

Dan Makovec
hr.staff@slh.wisc.edu
608-890-1011
Relay Access (WTRS): 7-1-1 (out-of-state: TTY: 800.947.3529, STS: 800.833.7637) and above Phone number (See RELAY_SERVICE for further information. )





Official Title:

Administrative Assistant I(AD001)

Employment Class:

University Staff-Ongoing

Job Number:

243503-US

The University of Wisconsin is an Equal Opportunity and Affirmative Action Employer. We promote excellence through diversity and encourage all qualified individuals to apply.

If you need to request an accommodation because of a disability, you can find information about how to make a request at the following website: https://employeedisabilities.wisc.edu/disability-accommodation-information-for-applicants/

Employment will require a criminal background check. It will also require you and your references to answer questions regarding sexual violence and sexual harassment.

The University of Wisconsin System will not reveal the identities of applicants who request confidentiality in writing, except that the identity of the successful candidate will be released. See Wis. Stat. sec. 19.36(7).

The Annual Security and Fire Safety Report contains current campus safety and disciplinary policies, crime statistics for the previous 3 calendar years, and on-campus student housing fire safety policies and fire statistics for the previous 3 calendar years. UW-Madison will provide a paper copy upon request; please contact the University of Wisconsin Police Department .

Applications Open: Oct 20 2021 Central Daylight Time
Applications Close: Nov 3 2021 11:55 PM Central Daylight Time