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Student Development Assistant

Pellissippi State Community College
Tennessee, United States
Salary Not Specified
Posted date
Oct 20, 2021

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Position Type
Administrative, Student Affairs, Academic Advising & Academic Support Services, Counseling, Other Student Affairs, Student Activities & Services
Employment Type
Full Time
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Title: Student Development Assistant

Anticipated Closing Date: 11/07/2021

Number of Positions: 1

Position #: 650560

Type of Appointment: Full-Time

Department: TRiO

Required Documents Needed to Upload at Time of Application:

· Resume

· Unofficial Transcripts

· Three professional references (See below)

Reference check requirements:

· Non-supervisory roles: three (3) current or former supervisors

· Personal references (friends, co-workers, clergy, customers, relatives) are not considered acceptable references

About TRiO

TRiO Student Support Services, a program funded by the US Department of Education, offers one-on-one tutoring, academic planning, financial literacy, career counseling and other services to students who are first-generation, low-income or who have a disability — all to help students complete their college career and graduate.

About Pellissippi State Community College

Pellissippi State Community College is one of 40 institutions in the Tennessee Board of Regents system. TBR is the governing board of the College System of Tennessee, offering more than 400 programs of study at the state’s 13 community colleges, 27 colleges of applied technology and the online TN eCampus. The college serves an average of 10,000 students, making it the largest community college in Tennessee by enrollment. Pellissippi State Community College offers eligible employees a comprehensive benefits package that includes health, dental, vision, life insurance, retirement programs, time off including annual and sick leave, and much more.

In 2018, Pellissippi State became a member of an Achieve the Dream (ATD) three-year cohort adopting a theme of Start Strong, Stay Strong, Finish Strong for our work. Achieve the Dream has partnered with the program Integrated Student Experience at Pellissippi State (Insteps) to improve the fall-to-fall retention rates for full-time and part-time students by 13% in the next five years. Our vision is to ensure every student who attends Pellissippi State will develop a sense of belonging and confidence in their ability to succeed academically, grow intellectually, and make timely progress towards achieving their educational and vocational goals. If this is something that aligns with your values, we encourage you to apply.

Culture and Diversity

Knoxville claims a wide range of forward thinking national and international talents. The scholarly influence on the Knoxville metropolitan area bred literary greats including James Agee, Cormac McCarthy, and Nikki Giovanni. Knoxville is home to one of the largest sculptures dedicated to an African American in the country. Located in Haley Heritage Square is a 13-foot high bronze statue of author and Pulitzer Prize winner Alex Haley who chose to spend the last several years of his life in Knoxville. Renowned artists Beauford Delaney and Joseph Delaney hailed from Knoxville. Musicians Roy Acuff, Chet Atkins, the Everly Brothers, and RB Morris called Knoxville home during their careers. Women’s suffragist Lizzie Crozier French was active in the ratification of the 19thamendment and was born and raised in Knoxville.

The lasting influence of these artists and activists leaves the Knoxville area as a welcoming area to live and work. More about the area and support groups can be found at Visit Knoxville , the Beck Cultural Exchange Center , the Knoxville Urban League , Knoxville City , Knox County , My Knox Village , Knox Pride , Centro Hispano de East TN , and Knoxville chamber

Position Summary:

The overall purpose of this position is to assist TRIO participants in the development of their leadership potential and career pathway. The position will also provide minimal clerical support to the TRIO Student Support Services Program (database, confidential files, assisting with evaluation and reporting). Important elements of this position include implementation of the TRIO Student Leadership Institute, assisting with Program workshops, cultural enrichment activities, and career awareness and exploration activities.

Essential Functions:

25% Maintains regular contact with an assigned case load of TRIO SSS students

22% Assists Project staff with clerical duties as requested

15% Serves as advisor to the TRIO SSS Student Leadership Institute

15% Conducts career assessment to determine TRIO SSS participants’ skills and interest.

12% Database and file management (electronic database and individual files)

3% Assists in the planning and implementation of TRIO SSS sponsored workshops

6% Prepare & submit documentation for monthly and annual reporting

1% Assists the TRIO Director with selection & intake of Program participants

1% Process participants’ applications, peer tutors’ timesheets, and peer tutor requests

Note: The College reserves the right to change or reassign job duties, or combine positions at any time.

Job Requirements:

· Bachelor’s Degree in Education, Leadership, Counseling, Communications or related field from an accredited institution

· A minimum of 2 years of work experience in a higher education setting, preferably working with TRIO or related outreach programs including familiarity with financial aid, scholarships, transfer programs, and academic advising, Microsoft office, and an understanding and sensitivity to diverse populations

Part-time work experience is calculated at 50% credit of full-time work experience


Ability to assess student needs

Ability to multi-task

Excellent time management skills

Strong interpersonal skills

Strong organizational skills

Strong leadership skills

Ability to build and maintain positive relationships with diverse populations

Ability to operate a personal computer and associated software with proficiency

Key Result Areas:

Timeliness in response & follow-up with TRIO participants

Number of TRIO participants retained and/or graduated each semester.

Meeting the objectives of the TRIO SSS Program as approved by the U.S. Department of Education

Nature of Contacts:

The purpose of interactions, both internally and externally, is to provide and receive information, discuss and seek understanding, and to negotiate and resolve conflicts. Contacts include PSCC faculty and staff, community resources, 4-year post- secondary institutions, other TRIO professionals.

Physical Demands:

Mostly sitting for desk work, some walking and standing. In some circumstances may require lifting, climbing on a step ladder, standing, kneeling, pushing, stooping, reaching above the shoulder, grasping, bending repeatedly and manual dexterity in fingers and hand is also required. This position will require travel to other campuses. Will also require setting up display tables at campus and/or community events.

Pay Rate: $37,280 - $45,800/per year. Pay will be determined based on related work experience above required. To be considered in determining pay, all related work experience must be listed on the application.

Special Instructions to Applicants: To be considered for a position at Pellissippi State, you must create an on-line application. Your skills, abilities, qualifications, and years of experience will be evaluated using only what is recorded on your application. Work experience that is not listed on the application will not be considered towards compensation. Please note: attaching a resume does not substitute for completion of the application form. Part-time work experience is calculated at 50% of full-time experience. Please note: to scan, upload, or attach documents, a computer and scanner are available at the Hardin Valley Campus Educational Resources Center, if needed.

Pellissippi State Community College is an EEO/AA/Title VI/Title IX/Section 504/ADA employer

If you have any problems or questions please contact Human Resources at Pellissippi State Community College’s Human Resource Office at 865-694-6607 or by email at .

A summary of our benefits can be found at

If you are interested in this position, click on the link to the left to apply.


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