Associate IT Director, Information Services, 55397

Hiring Department

Information Services, Technology Management Services

Job Description

The Associate IT Director of Technology Management Services is a key position responsible for the oversight of highly technical teams that provide Technical Support for numerous Academic and Administrative Units.

This position reports to the Associate CIO and assists in activities required to plan, design, coordinate, implement and support cost-effective technology-based systems, environments, and services following organizational standards and best IT practices.

Technology Management Services consists of ~30 employees and four direct support areas: Technology & Infrastructure Services (2 locations), IT Project Management, Campus Operators, and Academic Enhancement within UMKC Information Services.

IT personnel with supervisory, budgetary, and technical skills would be a great fit for this position. The position is primarily a standard M-F workweek but does require some night and weekend support in case of emergencies.

Minimum Qualifications

• Bachelor degree.
• 5+ years experience in the direct delivery of IT support.
• 5+ year’s supervisory experience.
• Employee must carry a cell phone where they can be reached for emergency support,
• Employee must provide internet service if/when working remotely

Preferred Qualifications

• Excellent verbal and written communication skills
• Ability to think strategically, as well as tactically, and to exercise sound judgment in problem-solving and priority/goal setting
• Strong service-oriented attitude
• Strong technical and analytical skills
• Strong management skills sufficient to successfully manage people
• Project management skills and ability to effectively prioritize projects
• Demonstrated experience working with cross-functional teams and departments
• Ability to mentor and lead less experienced colleagues, both within and outside of the department
• Ability to provide operational leadership and guidance to department staff

Full Time/Part Time

Full-time, benefit eligible

Salary

$73,000 - $90,000 per year, pay commensurate with experience.

Application Deadline

Position will be open until filled. Application review to begin on November 8, 2021

Equal Employment Opportunity

Equal Opportunity is and shall be provided for all employees and applicants for employment on the basis of their demonstrated ability and competence without unlawful discrimination on the basis of their race, color, national origin, ancestry, religion, sex, pregnancy, sexual orientation, gender identity, gender expression, age, disability, protected veteran status, or any other status protected by applicable state or federal law. This policy shall not be interpreted in such a manner as to violate the legal rights of religious organizations or the recruiting rights of military organizations associated with the Armed Forces or the Department of Homeland Security of the United States of America. For more information, call the Vice Chancellor - Human Resources at 816-235-1621.

Reasonable accommodations may be made to enable individuals with disabilities to perform the duties and functions of this job. If you believe you may have difficulty performing any of the duties or functions of this job, please contact the Office of Affirmative Action at (816) 235-1323.

EEO IS THE LAW

To read more about Equal Employment Opportunity (EEO) please use the following links:

• EEO is the Law English Version
• EEO is the Law Spanish Version
• EEO is the Law Chinese Version

UMKC Statement on Diversity

UMKC values diversity as central to its mission as an urban-serving research university and as a driver of excellence in teaching and learning. UMKC embraces a broad spectrum of diversities, including race, ethnicity, culture, nationality, gender, age, sexual orientation, disability, linguistic ability, learning style, religion, socioeconomic and veteran status, life experiences, educational level and family structure. For more information on our diversity mission, visit the Office of Diversity and Inclusion website: http://info.umkc.edu/diversity/

UMKC is the largest comprehensive, fully accredited university in the Kansas City area. Our students come from all 50 states and over 85 countries, enriching our community with diverse perspectives. With more than 125 academic areas, our students have a lot of opportunities to explore on their way to discovering and creating their perfect career. We are at the heart of a thriving urban area where the city’s life and energy influence everything that happens here. We are Kansas City’s university and we can’t wait for you to join us! Find out more about UMKC in the About UMKC section of our website.

Details about UMKC’s community and the benefits of being an employee can be found on our careers page.