Sanford School of Public
Director of Academic
Services and Administration (Sanford Title)
Office of Academic Programs
& Student Affairs
The Director of Academic Services and Administration will
develop and manage activities of the Sanford School of Public
Policy’s existing and new Master’s programs, including academic
affairs and student affairs functions. The position is
supervised by the Assistant Dean for Academic Programs and Student
Affairs. The person in this position collaborates closely
with the Directors of Graduate Studies (DGS) and the Assistant Dean
for Academic Programs and Student Affairs to perform these
functions. In all aspects of the position, attention to and
enactment of key behaviors – customer focus, teamwork, maintaining
confidentiality, and diversity – are essential.
The position is responsible for ensuring the effective operation
of the Sanford School’s academic programs, including existing
programs (e.g., Master of Public Policy) as well as new programs
and programs under development. Tasks include:
Planning and Administration
- In conjunction with the Assistant Dean, develop policies and
practices that facilitate the smooth operations of academic
services as the Sanford School grows.
- Identify and implement procedures for streamlining key
processes (for example, such teaching/research assistantship
matching). Research/advise on the costs, benefits and feasibility
of implementing new software/technology to accomplish these
- Manage/streamline assessment and evaluation processes (e.g.,
course evaluations, academic program evaluations).
- Develop materials needed to fulfill internal (Sanford/Duke) and
external (e.g., accreditation) reporting obligations.
- Coordinate course offerings, in conjunction with Sanford staff
- Manage course scheduling in collaboration with the Sanford
- Manage interdisciplinary course offerings and dual-degree
- Develop and maintain MOUs with dual/joint programs;
- Work with Sanford faculty and Registrar on permissions,
drop/add, special requests;
- Monitor/organize 2nd year Master’s projects;
- Oversee course evaluation process. Provide reports and feedback
to DGS, faculty and Assistant Dean for Academic Programs and
Student Data and Records
- Maintain student records and track progress of students towards
specialization/ certificate, degree and graduation
- Certify degree requirements for students.
Finance and Budget
- Administer Teaching Assistant, Research Assistant, and Graduate
Assistant assignments and stipends for undergraduate and
graduate-level courses, offices, and projects, in collaboration
with DGS and Assistant Dean;
- Prepare recommended budget for teaching assistants working
closely with DGS, Dir. of Financial Aid and Assistant Dean;
- Prepare recommended program operating budgets and administer
budgets in consultation with Assistant Dean.
- Collaborate with the Assistant Dean to monitor the performance
of Academic Services staff, including supervising two full-time
- Supervise graduate assistants who support activities lead by
our office (e.g., student orientation).
The position assists with maintaining a supportive environment
for graduate students at the Sanford School students. Specific
- Oversee advising and counseling services provided to students
regarding courses and student life. Provide advising and counseling
support for complex concerns;
- Work with DGS, faculty and students to identify and provide
tutors as needed;
- Provide timely information to faculty and students on core and
- Manage process of student placement into core courses as
- Plan and manage orientation program.
- Coordinate graduation events, in conjunction with key
stakeholders at Sanford and in Duke’s central administration;
- Represent Sanford graduate programs to University Special
Events and serve as/secure Graduation Marshal.
- Serve as Case Manager and Secretary for the Sanford Honor
Board; collect, compile, and disseminate case information; organize
and generate minutes for Sanford Honor Board meetings or
Liaison with Duke Departments/Schools
- Represent Sanford graduate programs on relevant university-wide
- Serve as the primary administrative liaison with UCAE for all
officially recognized Sanford student organizations.
- Create and maintain official Sanford Bulletin and Student
Perform other duties as assigned and incidental to the work
The above statements describe the general nature and level of
work being performed by individuals assigned to this
classification. This is not intended to be an exhaustive list
of all responsibilities and duties required of personnel so
Duke University is an Affirmative Action/Equal
Opportunity Employer committed to providing employment opportunity
without regard to an individual’s age, color, disability, genetic
information, gender, gender identity, national origin, race,
religion, sexual orientation, or veteran status.
Work requires communications, analytical and organizational
skills generally acquired through completion of a bachelor's degree
program. A Master’s degree is preferred.
Work requires the ability to plan and administer programs and
direct program activities within a specific functional area,
generally acquired through four years of related
experience. OR ANY OTHER EQUIVALENT COMBINATION
OF RELEVANT EDUCATION AND/OR EXPERIENCE.