Academic Advisor & Retention Specialist, Office of Social Work Student Services

Employer
Metropolitan State University of Denver
Location
Colorado, United States
Salary
Salary Not Specified
Posted date
Oct 7, 2021

View more

Position Type
Administrative, Student Affairs, Academic Advising & Academic Support Services, Counseling, Minority & Multicultural Affairs, Other Student Affairs, Student Activities & Services
Employment Type
Full Time


Posting Number A01780 Position Title Academic Advisor & Retention Specialist, Office of Social Work Student Services Position Number E01290 Salary for Announcement
The salary range for this position is $37,400 – $46,800. The salary of the finalist selected for this role will be set based upon a variety of factors, including but not limited to, internal equity, education, experience, specialty and training.

The above salary range represents the University’s good faith and reasonable estimate of the range of possible compensation at the time of posting. MSU Denver offers a full benefits package. Pay Grade Employee Category Professional staff Department Social Work EClass Code Full Time Professional Staff Position Summary
Academic Advisor & Retention Specialists at MSU Denver are primarily responsible for advising a caseload of students on degree requirements and providing long term degree planning. Academic Advisor & Retention Specialists help students develop educational goals and define a career path, through use of a variety of advising approaches and tools. The Advisors monitor student progress, making targeted outreach to students to address potential obstacles in retention and graduation. They also participate in University wide and unit-specific advising initiatives.

MSU Denver aspires to create an equitable learning and working environment in concert with individuals who consistently demonstrate commitment to equity and inclusion. We greatly value the diverse identities and perspectives of our students, faculty, and staff and recognize that in order to achieve a just and equitable society, diversity must go beyond simple representation. It requires critical inquiry and dialogue and a commitment to action. We strive to provide a culture of belonging for all community members to achieve personal and professional success. Through affordable, flexible, and holistic education, MSU Denver helps students build essential skills grounded in a multicultural and global perspective that lead to undergraduate and graduate degrees, followed by career and life success. Our student population consists of nearly 50% first generation students and over 45% students of color. We are a designated Hispanic Serving Institution located in downtown Denver. As the third largest institution of higher education in Colorado and the only one with an open access mission, MSU Denver is a model university for today’s college students. The University serves the most diverse undergraduate student population in the state, as well as the most first-generation students and Deferred Action for Childhood Arrivals students.

The MSU Denver Department of Social Work’s Mission is to provide an inclusive, inspiring environment for undergraduate, graduate, and community education in social work that is value driven, research informed, culturally responsive, academically rigorous, and which links theory with practice.

OSWSS Summary
The Department of Social Work is a rapidly growing academic unit consisting of undergraduate and graduate education and includes the Master of Social Work ( MSW ) Program, Bachelor of Science in Social Work ( BSSW ) Program, the Office of Field Education, and the Office of Social Work Student Services ( OSWSS ), Operations & Finance, and multiple externally funded projects. The OSWSS is a team committed to improving access to a high-quality education for a diverse group of fully online and on campus students and provides innovative programming to support over 900 enrolled students and more than 1,200 prospective students each day, over 7 million in funds, 42 full-time faculty/staff, and over 60 part-time faculty.

OSWSS -OF Vision Statement
Our vision is to change the higher education landscape – removing barriers and leading with innovative student support and business practices – so that everyone has access to the highest-quality and affordable education.

OSWSS -OF Mission Statement
From first contact through alumni engagement, we take a dynamic approach to holistic student services by providing intentional support to increase accessibility, enhance the student experience, and promote the success of our diverse student body. Our innovative business approach integrates enrollment management with budget and administrative practices – advancing the position of the Department of Social Work’s students, faculty, and staff by optimizing resources and ensuring students are central to decision-making and strategic planning.

IND208 Duties/Responsibilities
Academic Advising (55%)
Provide advising services to undergraduate and graduate social work students through:
  • Using an integrated operations approach, the signature model of the OSWSS team, performing advising functions in a variety of ways to include in person, email, phone, video, group advising sessions, and other modalities
  • Conducting advising sessions with social work students, assisting with course selection, and scheduling and registration using advising-based technology
  • Utilizing knowledge of curriculum to help students with long-term degree planning
  • Preparing and maintaining advising documentation in the current CRM system
  • Teaching students about electronic advising and registration tools and how best to utilize them for success (e.g., Degree Progress Reports, Student Hub, Student Success Collaborative suite, etc.)
  • Referring students to appropriate University resources
  • Providing basic information related to career planning, financial literacy, admissions and other applicable information related to student needs
  • Collaborating with OSWSS -FA, Chair, Directors, Field Office, and faculty advisors to support student success

Retention (25%)
  • Monitoring progress and retention of assigned social work students
  • Utilizing advising based systems to track and engage assigned students who are at-risk of not being retained (Early Alert system, faculty communications)
  • Delivering appropriate interventions
  • Participating in retention initiatives
  • Entering data into departmental databases to support enrollment management
  • Engaging in the Department of Social Work Student Support Process when necessary
  • Engaging in student support programming that supports a diverse body of undergraduate and graduate students

Recruitment and Support (10%)
  • Participating in University, College, and Department recruitment events including outreach and involvement with underrepresented groups
  • Participating and representing the Department of Social Work in SOAR and College of Health and Applied Sciences Transfer Orientations, and Registration events

Training and Professional Development (5%)
  • Beginning or continuing building knowledge of advising techniques and approaches
  • Participating in university-wide and unit specific advising professional development opportunities (e.g., Advising retreats, NACADA webinars, conferences, etc.)
  • Remaining up to date on advising systems and trends in developmental advising

Other Duties as Assigned (5%) Required Qualifications
  • Bachelor’s degree
  • Demonstrated ability to effectively relate to a diverse, urban population and community

Successful applicants will ensure their resumes clearly demonstrate that their work experience describes how they meet all required qualifications. Preferred Qualifications
  • Master’s degree in either Social Work, Higher Education, College Personnel, Counseling, or a related academic discipline
  • Experience with academic advising software (e.g., Banner, Degree Works, Student Success Collaborative, etc.)
  • At least 2 years of academic advising experience at an accredited postsecondary institution or 2 years of experience mentoring or advising students
  • Demonstrated experience with developmental advising techniques (or equivalent experience) at an accredited institution
  • Experience in recruitment of students or enrollment of students
  • A strong background and awareness of issues relating to BIPOC, LBGTQIA, low-income, first-generation, undocumented, non-traditional, veteran, English-language learner, and differently abled individuals
  • Demonstrated problem-solving skills
  • Bilingual (Spanish/English)
Work Hours
Monday – Friday, 8 am – 5pm with occasional evening/weekend requirements.
Applicant should be available to work in person 100% of the time, though some remote/hybrid schedules may be available. Posting date 10/07/2021 Closing date Closing Instructions Open Until Filled To ensure full consideration, applications must be received by 11:59pm (MT) 10/28/2021 Special Instructions to Applicants
IMPORTANT : In order to be considered as an applicant, you must apply via the online application system, www.msudenverjobs.com .

References refers to a list of three professional references and their contact information.

Official transcripts will be required of the candidate selected for hire.

The health and safety of students, faculty, staff and our prospective teammates are our highest priority and as an institution, we are required to have proof of vaccination on file for all employees.

MSU Denver is requiring all employees to provide proof of being fully vaccinated for Covid-19, or to submit an exemption and be subject to following the Covid-19 safety protocols. As an employee of MSU Denver, an exemption or lack of proof of vaccination will require you to submit to weekly Covid-19 testing starting the week of August 23, 2021. Additionally, all institutions on campus are requiring that masks be worn indoors regardless of your vaccinations status. Talent Team Representative Tanya Rogowsky Talent Team Representative E-mail trogowsk@msudenver.edu Benefits
MSU Denver is pleased to offer our current and potential employees a wide array of benefit options. To learn more, please visit the following link: Employee Benefits Offerings Diversity Statement
Metropolitan State University of Denver is a unique, access-oriented campus community that values diversity, equity, and inclusion in all its forms. Our student population consists of nearly 50% first generation students and over 45% students of color. We are a designated Hispanic Serving Institution located in downtown Denver.

We create an equitable learning and working environment in concert with individuals who consistently demonstrate commitment to equity and inclusion. We greatly value the diverse identities and perspectives of our students, faculty, and staff and recognize that in order to achieve a just and equitable society, diversity must go beyond simple representation. It requires critical inquiry and dialogue and a commitment to action. We strive to provide a culture of belonging for all community members to achieve personal and professional success.

Get job alerts

Create a job alert and receive personalised job recommendations straight to your inbox.

Create alert