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Evening & Weekend Circulation Desk & Stack Maintenance Coordinator

San Jose State University
California, United States
Salary Not Specified
Posted Date
Oct 18, 2021

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Position Type
Administrative, Academic Affairs, Librarians & Library Administration, Business & Administrative Affairs, Business & Administrative Support, Auxiliary Services
Employment Type
Full Time
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Job Summary

The Evening and Weekend Circulation Desk and Stack Maintenance Coordinator position is part of the University Library User Experience Unit. The incumbent works respectfully and cooperatively with employees of the Dr. Martin Luther King, Jr. Library to perform duties under general supervision, but works independently to achieve specified outcomes.

This position receives work lead direction from the University Library’s Head of User Experience. The purpose of this position is to provide leadership and planning for the library’s circulation desk during evening and weekend hours. This includes establishing and implementing policies and procedures at the desk, and assisting in the organization of desk workflow and schedules. The incumbent is also responsible for Stack Maintenance on Floors LL, 2, 4-8 in King Library and shares the responsibility of overseeing the Sorting Operations in King Library with their San Jose Public Library colleagues.

Key Responsibilities
  • Collaborate with the weekday desk coordinator to ensure consistent standards of service and training for library staff and student assistants working at the circulation desk and other library service points.
  • Provide backup support to frontline staff working the service desks and resolves difficult patron problems.
  • Interact on a daily basis with University faculty, staff, students and parents relating to sensitive and/or confidential information.
  • Responsible for overseeing policies and procedures during regular, SJSU extended hours and all night study during finals.
  • Serve as primary contact and communicates regularly with Library Community Service Officer’s during evenings and weekends.
  • Coordinate and administer library access and data collection for other CSU students utilizing the library.
  • Maintain an in-depth knowledge of ALMA Fulfillment functionality to handle all complex system inquiries.
  • Evaluate and analyze circulation data and provide feedback and make recommendations for improving library policies and procedures.
Knowledge, Skills & Abilities
  • In-depth knowledge of User Experience Department and Stack Maintenance Services and the ability to adapt work related procedures
  • Thorough knowledge of library methods, procedures and practices; English grammar, business writing, punctuation and spelling
  • Ability to compose and appropriately format correspondence and reports
  • Thorough knowledge of the policies and procedures of the library; how the units of the library interact with each other and how the library interacts with the university
  • Working knowledge of the library’s collection; on-line catalog; and computer applications in the library; library terminology, general bibliographic forms and structures
  • In-depth knowledge of classification schemes, including Library of Congress and Dewey decimal systems
  • Working knowledge of the Alma circulation system
  • Thorough knowledge of the institution’s and library’s policies and practices associated with the ethical use of and access to library and on-line resources
  • Thorough knowledge of all aspects of lead work direction including assisting in employee selection, training employees in new work procedures, assigning work, organizing work flow and establishing priorities, reviewing work, providing input to performance evaluations and promoting teamwork to optimize effectiveness
  • Ability to make independent decisions and exercise sound judgment
  • Working knowledge of software applications; including, but not limited to word processing, spreadsheet, database management, integrated online library systems, Internet and e-mail
  • Ability to perform accurately in a detail-oriented environment; handle multiple work priorities, organize and plan work and projects for a team
  • Must possess strong oral communication skills; excellent customer service and public relations skills
Required Qualifications
  • High school education or equivalent certification
  • Four years of related library and/or clerical experience or an equivalent combination of experience and education.
Preferred Qualifications
  • Bachelor’s degree
  • Three (3) years of experience in an academic library setting
  • Working knowledge of Alma circulation system, or comparable library management system
  • Knowledge of Alma analytics
  • Working knowledge of Microsoft Office products, Google Drive
  • Experience with Primo Discovery system, Leganto, RefAnalytics and Springshare Suite products
  • Experience in analyzing physical spaces and workflows to improve productivity


Classification: Library Services Specialist IV
Salary Range: $3,571/month - $6,893/month

San José State University offers employees a comprehensive benefits package typically worth 30-35% of your base salary. For more information on programs available, please see the Employee Benefits Summary .

Application Procedure

**The application period has been EXTENDED to November 28, 2021**

Click Apply Now to complete the SJSU Online Employment Application and attach the following documents:
  • Resume
  • Letter of Interest
All applicants must apply within the specified application period: October 18, 2021 through November 1, 2021 . This position is open until filled; however, applications received after screening has begun will be considered at the discretion of the university.

Contact Information

University Personnel

CSU Vaccination Policy

The CSU requires faculty, staff, and students who are accessing campus facilities to be immunized against COVID-19 or declare a medical or religious exemption from doing so. Any candidates advanced in a currently open search process should be prepared to comply with this requirement as a condition of employment. The system wide policy can be found at and questions may be sent to .

Additional Information

Satisfactory completion of a background check (including a criminal records check) is required for employment. SJSU will issue a contingent offer of employment to the selected candidate, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to satisfactorily complete the background check may affect the continued employment of a current CSU employee who was offered the position on a contingent basis.

The standard background check includes: criminal check, employment and education verification. Depending on the position, a motor vehicle and/or credit check may be required. All background checks are conducted through the university's third party vendor, Accurate Background. Some positions may also require fingerprinting. SJSU will pay all costs associated with this procedure. Evidence of required degree(s) or certification(s) will be required at time of hire.


All San José State University employees are considered mandated reporters under the California Child Abuse and Neglect Reporting Act and are required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment.

Equal Employment Statement

San José State University (SJSU) is an Equal Opportunity/Affirmative Action employer committed to nondiscrimination on the basis of age, ancestry, citizenship status, color, creed, disability, ethnicity, gender, genetic information, marital status, medical condition, national origin, race, religion or lack thereof, sex, sexual orientation, transgender, or protected veteran status consistent with applicable federal and state laws. This policy applies to all SJSU students, faculty and staff programs and activities. Title IX of the Education Amendments of 1972, and certain other federal and state laws, prohibit discrimination on the basis of sex in all education programs and activities operated by the university (both on and off campus).

Advertised: October 18, 2021 (9:00 AM) Pacific Daylight Time
Applications close:

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