Office Aide (COVID Response Team)- Hourly - Temporary

Office Aide (COVID Response Team)- Hourly - Temporary

Option Class:
Open Date: 10/05/2021
Close Date: 10/8/2021
Open Until Filled:
Requisition Number: CS002021
Job Category: Other
Position Type: Hourly Staff
Assignment Details: This position is assigned up to 19.5 hours each week.

Work Schedule:
Temporary Schedule
Monday - Friday (up to 19.5 hours per week; hours will be between 8:00 a.m. to 4:30 p.m., however they may vary depending on assignment)

Location: This position will primarily work on campus, however, may occasionally work remotely based on department needs and district protocols.

Salary Schedule/Level:
$15.44 - $18.27 per hour

Driving Required: No

Basic Function:
Perform a variety of diversified clerical duties in support of the COVID Response Team; see below list for examples of expected duties:
1) Answer telephones2) Respond to emails at the direction of the Covid-Relief Coordinator3) Filing4) Typing5) Ordering and delivering supplies to various campus locations6) Call staff, students, and stakeholders at the direction of the Coordinator7) Scheduling appointments and meetings

Distinguishing Characteristics:
The Office aide is a temporary hourly employee hired for a special project and/or to support a department or program during high peak times to support the completion of high volume of work. Provides diversified clerical support for an assigned program or function, requiring basic understanding of an office practices. This position will not work more than 19.5 hours per week.

REPRESENTATIVE DUTIES:
ESSENTIAL DUTIES:
• Perform a variety of diversified clerical duties in support of an assigned office including data entry, filing and duplicating materials; distribute, collect and process materials as required.
• Receive, greet and direct visitors; respond to inquiries and provide a variety of general information to personnel, students and the public concerning program or function services.
• Create letters, lists, memoranda, forms, announcements, labels, handouts, notices; compose routine correspondence; proofread completed word processing assignments.
• Serve as receptionist, answering telephone calls and directing calls to appropriate personnel as required; take and relay messages as appropriate; refer visitors and callers to other programs, services or agencies as appropriate.
• Establish and maintain filing systems; review and verify accuracy and completeness of various documents.
• Enter data into an assigned computer system; maintain automated records; generate computerized reports and documents as requested; review input and output data for accuracy.
• Communicate with students, personnel and outside agencies to exchange information and resolve issues or concerns.
• Operate a variety of office equipment including a copier, fax machine, computer and assigned software.
• Schedule and arrange appointments, meetings and other events as directed; maintain office or function calendars and schedules as required.
• Receive, sort and distribute mail as required.

OTHER DUTIES:
Perform related duties as assigned.

KNOWLEDGE AND ABILITIES:

KNOWLEDGE OF:
Modern office practices, procedures and equipment.
Telephone techniques and etiquette.
Record-keeping and filing techniques.
Correct English usage, grammar, spelling, punctuation and vocabulary.
Operation of a computer and assigned software including assigned Microsoft, photoshop and other assigned programs.
Oral and written communication skills.
Interpersonal skills using tact, patience and courtesy.
Basic math.

ABILITY TO:
Perform a variety of diversified clerical duties in support of an assigned office or program.
Answer telephones and greet the public courteously.
Learn program or function objectives, policies, procedures and goals.
Type or input data at an acceptable rate of speed.
Operate a variety of office equipment including a computer and assigned software.
Understand and follow oral and written directions.
Establish and maintain cooperative and effective working relationships with others.
Communicate effectively both orally and in writing.
Communicate in a designated second language as assigned by the position.
Meet schedules and timelines.
Complete work with many interruptions.
Add, subtract, multiply and divide quickly and accurately.

Education & Paid Experience:
Any combination equivalent to: graduation from high school and one year general clerical experience including unpaid internships or student employee experience.

Preferred Qualifications:
Experience working in an office environment supporting multiple people is preferred but not required.

Special Licenses:


Special Instructions to Applicants:
Beginning October 1, 2021, per Resolution No. 1 COVID-19 Immunization students and employees and members of the public must be fully vaccinated to enter a college building and/or attend in-person classes. For information about SBCC’s response to COVID-19 and a safe return to campus, click here.

A message from the Santa Barbara City College Administration:
We are very pleased that you are exploring employment opportunities at Santa Barbara City College. As one of the top community colleges in the country, we seek exceptional individuals who will contribute to the institutional mission. With our commitment to the success of every student, Santa Barbara City College has created a unique academic culture, which has been recognized with numerous accolades and awards. This includes the 2013 Aspen Award for Community College Excellence in, among other things, increased levels of access and success for marginalized and low-income students.
We highlight to you the profound commitment the College has to academic excellence, diversity, equity, and inclusion among our faculty, staff, and students. As a community, we believe that diversity comes in many forms. We understand that individuals are multidimensional, shaped by the intersections of a variety of life experiences and factors. We recognize and challenge the inequities that stem from the complex world in which we live and embrace the many facets of people that make up our wonderful College. And as a leader among community colleges we take pride in our ability to solve problems for the benefit of our students and the community.
Consequently, we seek College employees who will take responsibility for equitable outcomes and successful pathways for our students. And, in return, we make every effort to make this a great place to work. If this appeals to you and you are ready to make the commitment we invite you to join our community and embrace our commitments and values.
Vision Statement:Santa Barbara City College strives to build a socially conscious community where knowledge and respect empower individuals to transform our world.
Mission Statement:Santa Barbara City College welcomes all students. The College provides a diverse learning environment and opportunities for students to enrich their lives, advance their careers, complete certificates, earn associate degrees, and transfer to four-year institutions. The College is committed to fostering an equitable, inclusive, respectful, participatory, and supportive community dedicated to the success of every student.
College Facts (as of Fall 2020)

• Instruction, administrative, and support services are provided by 242 full-time faculty, 511 adjunct faculty, and 363 full-time staff and management.
• Santa Barbara City College currently enrolls approximately 14,179 students, the majority of whom are from racially diverse populations as follows: African American/Black - 2.4%; American Indian/Alaskan Native: 0.3%; Asian/Filipino/Pacific Islander- 6.1%; Hispanic/Latinx- 34.7%; two or more races - 5.6.%; Unknown - 4.0%; and White: 46.7%.
  
  
• 39.8% of SBCC’s students are under age 19, 31.9% are between the ages 20 and 24, 19.8% are between the ages of 25 and 39, and 8.5% are 40 or older.
  
  
• 33.4% of SBCC’s students attend full time (12 units or more), and 66.6% of SBCC students attend part- time.
  
  
• Most recently, we were honored by philanthropist MacKenzie Scott with a gift of $20 million in recognition of the excellent work that we do involving diversity, equity and inclusion initiatives.
  
  
• In 2018, Santa Barbara City College celebrated 100 years of Adult Education in the Santa Barbara community.
  
  
• The College recently adopted the Umoja program, a transfer success program geared toward African-American and other black students.
  
  
• In 2009, SBCC gained the status of Hispanic Serving Institution, which among many other benefits, made the college eligible to apply for federal grants geared toward strengthening institutional capacity and building programs to increase the success of Hispanic and other underrepresented students.

Environment:
Office environment.
Constant interruptions.

Physical Demands:
Dexterity of hands and fingers to operate a computer keyboard.
Hearing and speaking to exchange information in person and on the telephone.
Sitting or standing for extended periods of time.
Seeing to read a variety of materials.
Bending at the waist, kneeling or crouching to file materials.
Reaching overhead, above the shoulders and horizontally.

Hazards:

To apply, visit https://jobs.sbcc.edu/postings/3169




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