Associate Director Financial Aid

California State University, Sacramento
California, United States
Salary Not specified
Posted date
Oct 18, 2021

View more

Position Type
Administrative, Student Affairs, Financial Aid
Employment Level
Salary Band
Not specified
Employment Type
Full Time

Associate Director Financial Aid & Scholarships

Classification Title: Administrator II

Job Summary:
The Associate Director will be the visionary leader responsible for establishing the new centralized scholarship office at Sacramento State. The successful candidate will display exceptional attention to detail, strong organizational and interpersonal skills, and the ability to work collaboratively with and provide superior customer service to internal and external constituents.
The incumbent will possess the proven ability to identify and establish a detailed project plan and successfully execute the implementation of the project plan; meeting established milestones set through the collaboration and planning with all involved key stakeholders.
Through the continued close collaboration with campus partners the Associate Director will facilitate discussion, listen to issues and ideas brought forward and analyze required components necessary to establish policy, procedure and guidelines to be followed across campus. All established policy, procedure and guidelines will be monitored through the centralized scholarship office and under the general direction of the Associate Director.
The Associate Director will oversee the campus efforts to move all scholarship opportunities to a single application for students followed by a standard review and selection procedure, creating a more streamlined and efficient process while also adhering to consistent policies and procedures for all campus stakeholders. This centralized process will facilitate the timely award and distribution of scholarship funds as well as facilitate the coordination of resources with other financial aid awards to the fullest extent possible.
The incumbent will be outgoing and engaging, as they frequently interact with faculty, staff, advancement services and on occasion, scholarship donors. They will recognize the diversity on campus and the diverse needs of our students and possess the ability to respectfully navigate discussions among all constituents, hearing all viewpoints, providing guidance and establishing necessary direction.
The Associate Director must remain knowledgeable of all rules and regulations governing scholarship administration; including but not limited to Title IV federal regulation, education code and rules such as; Title IX and Prop 209. They will recognize the importance of and be responsible for educating the campus community on rules and guidelines the campus must follow to remain compliant. They will be responsible for communicating updates and changes to any and all policies governing scholarship administration and will revisit all policy, procedures and guidelines, as a result of any regulatory change.
The Associate Director will be held accountable to establish a strong team of future leaders through day to day mentorship and guidance. The team will identify their shared mission, vision and core values that will drive their success. As the office matures, the team will become self-sufficient in handling the day to day operations allowing the Associate Director to remain a strong campus partner and continue to facilitate discussion and listen to feedback in order for scholarship operations to continuously evolve to leverage new technologies, balance new regulations, and meet student and donor expectations; where reasonable. They will work closely with University Advancement Services as well as College and campus leadership to support the scholarship program, ensure scholarships are awarded per donor specifications and money is spent in a timely manner each academic year. The incumbent is the designated liaison to development directors, faculty, and all campus scholarship administrators for purpose of providing oversight for the selection and awarding of funds, ongoing administrator training and procedural direction, as needed.

FLSA: MPP - This position is defined in the Management Personnel Plan (MPP) of the California State University. It is excluded from the collective bargaining process and is exempt from overtime provisions of FLSA. This position is covered by health benefits.
Classification Salary Range: $4,583 - $13,750 monthly
Hiring Range: $5,500 - $8,500 monthly
Salary Grade/Range: 1
Step: N/A
Is this position Hourly or Intermittent? No
Regular or Temporary: Regular
Full Time or Part Time: Full Time
Pay Plan: 12
Work Hours: Monday-Friday, 8am-5pm. Work hours may vary depending on operations.

Department Information:
Our mission is to help students and their families search for, apply, receive and maintain eligibility for various types of financial aid. Financial aid education is offered through individual counseling, campus marketing activities and group presentations. Staff also undertakes research and resolution of individual student issues. The office strives to provide timely and accurate financial aid processing that is in full compliance with all federal, state and university regulations.

For more information on Financial Aid, please visit:

Minimum Qualifications:

Required Qualifications:
1. Bachelor’s degree required and 3-5 years of progressively responsible experience in leadership and change management
2. Five (5) or more years of progressively responsible management experience with at least three (3) years of direct supervisory experience.
3. Demonstrated project management experience in strategic planning, program development, and resource allocation with proven ability to track success toward key milestone dates and defined deliverables
4. Knowledge of policies, regulations, and practices for awarding financial aid with advanced knowledge and experience with scholarship program(s)
5. Foundational knowledge of student life cycle and financial aid awarding cycle
6. Familiarity with donor databases, such as Advance, Engage, etc.
7. Proficiency in technology and technology system solutions, such as PeopleSoft, OnBase Workflow, MS Office Suite, etc. And the critical role technology plays in planning, maintaining and assessing operations
8. Experience reviewing, analyzing, and reconciling a large portfolio with multiple accounts; with expertise using electronic spreadsheets, such as Microsoft Excel
9. Proven track record providing exemplary customer service to students, faculty, staff as well as external partners
10. Clear communicator and collaborator with experience handling sensitive situations with care and compassion while also adhering to guidelines, as necessary
11. Demonstrate attention to detail, strong analytical and problem-solving skills
- Ability to pass background check post conditional offer.

Preferred Qualifications:
12. Master’s Degree in related field with higher education experience and background in scholarship award management
13. Experience with Scholarship Administration software, such as Blackbaud, Imaging & Workflow, Adobe sign or other similar tools
14. Experience working with donors regarding scholarship gift agreements and scholarship specifications, including an understanding of limitations, such as Prop 209

Physical Demands:

Required Licenses/Certifications:

Is Background Check Required: Yes

Background Check Disclaimer:
A background check (including a criminal records check) must be completed satisfactorily before any candidate can be offered a position with California State University, Sacramento. Failure to satisfactorily complete the background check may affect the application status of applicants or continued employment of current California State University, Sacramento employees who apply for the position.

Eligibility Verification:
Selected candidate must furnish proof of eligibility to work in the U.S.

Hiring Preference:
Not Applicable

Conflict of Interest:
The duties of this position may include participation in decisions that have a material financial benefit to the incumbent. Therefore, the selected candidate will be required to file Conflict of Interest Form 700: Statement of Economic Interest when they first occupy the position, and on an annual basis, complete ethics training within 6 months of appointment, and attend this training every other year thereafter.

California Child Abuse and Neglect Reporting Act:
The person holding this position is considered a “mandated reporter” under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in the California State University Executive Order 1083 as a condition of employment.

Equal Employment Opportunity:
California State University, Sacramento is an Affirmative Action/Equal Opportunity Employer and has a strong institutional commitment to the principle of diversity in all areas. We consider qualified applicants for employment without regard to race, color, religion, national origin, age, sex, gender identity/expression, sexual orientation, pregnancy, genetic information, medical condition, marital status, veteran status, or disability. Sacramento State hires only those individuals who are lawfully authorized to accept employment in the United States.

It is the policy of California State University, Sacramento to provide reasonable accommodations for qualified persons with disabilities who are employees or applicants for employment. If you need a disability related reasonable accommodation as part of the application and/or interviewing process, visit .

The University is committed to creating an education and working environment free from discrimination, sexual harassment, sexual violence, domestic violence, dating violence, and stalking. For more information on mandatory training for new employees, visit .

Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act and Campus Fire Safety Right-To-know Act Notification:

Pursuant to the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act, the current Annual Security Report (ASR) is available for viewing at
The ASR contains the current security and safety-related policy statements, emergency preparedness and evacuation information, crime prevention and sexual assault prevention information, and drug and alcohol prevention programming. The ASR also contains statistics of Clery Act crimes for Sacramento State for the last three (3) calendar years. Paper copies are available upon request at the Police Service Center located in the University Union.

Posting Number: AS0950P
Number of Vacancies: 1
Open Date: 07/21/2021
Close Date:
Open Until Filled: Yes
Priority Application Deadline: 08/22/2021
Special Instructions to Applicants: Update 10/14/21: This position is under active recruitment and is still accepting applications.

Contact Name: Employment Services
Contact Phone:
Contact Email:

To apply, visit


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