Under the direction of an assigned administrator, the Student
Success Coordinator determines eligibility for a cohort-based
program and provides guidance, services, access to resources,
program activities, development opportunities, and a network of
support to promote student academic success, enrollment
persistence, and overall achievement of personal and professional
career goals particularly for educationally disadvantaged,
underrepresented, and/or underserved students. Leads, trains, and
provides work direction to other program staff on a variety of
projects, initiatives, and during special events.
The Undocumented Student Program at El Camino College is hiring a
Success Program Coordinator who will provide individual services to
undocumented/AB540/DACA students. Services may include academic
needs assessment, event programming, recognizing and addressing
academic and non-academic barriers to academic success, and serving
as the undocumented dreamer liaison for the campus. The coordinator
designs, updates, and implements campus educational programs and
services as well as oversees and updates the undocumented website.
The coordinator serves as a subject matter expert pertaining to
California Community College undocumented laws and policies. The
coordinator will provide ally training across campus as well as
create partnerships with local high school districts to increase
enrollment and outreach for undocumented students.
This position is contingent upon available categorical
Oversees day-to-day office operations, administrative functions,
program activities, and student services offered through a student
success program. Hires temporary workers including students and/or
volunteers, as needed, to support operations. Provides leadership,
guidance, and supervision to temporary workers and other personnel
working within the program. Develops work schedules and provides
training in the delivery of services and activities. Writes
performance evaluations and sets goals and work expectations.
Advises supervisor on operational, administrative, personnel, and
budgetary matters as needed.
Interviews individual students and reviews student data to
determine program eligibility. Interprets, applies, and explains
rules, regulations, requirements, and restrictions which may be
sensitive, confidential, or complex in nature. Accepts or denies
admittance into program providing alternatives or referrals as
appropriate. Maintains detailed notes on all student
Reviews early alerts and student files regularly to ensure
eligibility is maintained within program-defined requirements.
Analyzes academic progress to confirm if proceeding in accordance
with student education plans. Determines if additional support or
resources are needed. Intervenes as necessary to connect students
with specific staff, faculty, or departments to ensure academic
success and continued enrollment.
Performs a wide range of administrative duties to ensure student
and program reports, records, and other materials are complete and
accurately maintained according to relevant policies, procedures,
laws, and regulations. Compiles data from various sources and
updates District, program, and other databases/systems to track
student cohorts, demographics, budget expenditures, and other
program-related information. Adheres to budget guidelines and
analyzes funding allocations for cost effectiveness and alignment
with program services. Prepares reports for internal and external
use. Completes and submits required administrative paperwork in a
Participates in the development, implementation, and updating of
program policies and procedures. Reviews and revises in-take
processes, onboarding procedures, and other program-related
workflows, as needed, to ensure program compliance. Develops forms,
flow charts, and system requirements.
Advises current and prospective students on an individual or group
basis within a specific student success program. Advises on matters
concerning admissions, financial aid, registration, program
eligibility, program benefits, development opportunities, career
pathways, academic majors, and transfer requirements.
Evaluates student problems and provides referrals to appropriate
student service offices for further assistance. Liaises with other
District offices, faculty, and/or external contacts (i.e., business
leaders, social service agencies, community resource centers,
educational institutions, etc.) to facilitate and expedite problem
Assesses the needs of students within a specific success program.
Researches, plans, coordinates, and/or leads student programs,
services, workshops, meetings, and outreach events to address
Maintains regular contact with District and external agency
representatives involved with individual program participants or
student cohorts. Communicates regularly with students regarding
pertinent program and College information. Meets with counselors to
provide case management updates.
May assists with the development or maintenance of grants. Assists
in gathering and sending information to the director overseeing the
grant. Submits reports internally and/or externally to ensure
compliance with grant guidelines.
Promotes a student success program through the design and
development of informational or promotional materials in
collaboration with other District offices to publicize program
services and events. Prepares or updates program website,
bulletins, newsletters, handbooks, policy guides, fact sheets,
brochures, etc. May coordinate the production of materials by
Participates in committees and task forces related to
program-specific or student service issues. Works on
committee-assigned projects individually or collaboratively with
others. Facilitates collaborative meetings with District and
external partners to share program updates, discuss best practices
and advance student success.
Participates in the development and administration of Service Area
Outcomes (SAOs). May provide program budget projections, financial
variances, historical data, and other pertinent information as
needed to develop SAOs and budget requests.
Maintains currency on policies, procedures, and regulations
pertaining to and affecting student success programs in addition to
other related areas (i.e., admissions, financial aid, registration,
articulation agreements, course and degree requirements, graduation
requirements, petitions, other student services, etc.)
Serves as a Campus Security Authority (CSA) for Clery Act reporting
requirements. Maintains up-to-date certification for CSA
Performs other related duties as assigned or requested.
Education and Experience:
Bachelor's degree in social work, psychology, sociology or closely
related field and three (3) years of progressively responsible work
in student services or related student success program.
Knowledge of and experience with AB540, DACA AB2000, SB68, AB1645
and other legislation to support undocumented students.
Knowledge of financial aid programs such as the California Dream
Act and Promise grants.
Knowledge/Areas of Expertise:
Demonstrated experience and commitment to equity, diversity, and
Experienced in providing effective guidance, assistance, advisement
and services to students.
Experienced in advanced participant tracking and report writing
methods and techniques.
Experienced in assisting students from multicultural, multiethnic,
and underserved populations. Experienced in using tact, patience,
and courteousness in dealing with sensitive situations.
Knowledge of college services and/or community resources available
Knowledge of research methods and techniques.
Knowledge of statistical record keeping.
Knowledge of laws, rules, regulations involved in assigned
Ability to communicate clearly and effectively, both orally and in
Ability to develop and maintain complex budgets.
Ability to make appropriate referrals to District or community
Ability to organize, evaluate, and compile data for various
Ability to design, develop and revise policies, administrative
procedures, forms, and manuals.
Ability to establish and maintain cooperative and effective working
relationships with others.
Ability to plan and organize work for self and others.
Ability to meet schedules and time lines.
Ability to analyze situations accurately and adopt an effective
course of action.
Ability to organize, set priorities, and exercise sound judgment
within areas of responsibility.
Ability to organize and maintain confidential student and program
reports, records, and files.
Ability to learn department and program objectives and goals.
Ability to exercise discretion and confidentiality when interacting
with others, as appropriate.
Extensive computer/data entry work.
Extensive hours exchanging information in-person, on the telephone,
and via email.
Extended periods of standing and/or sitting.
High volume of telephone usage.
STARTING SALARY: (Step A) $5,118 per month.
Salary increases are granted on the first day of the month
following each year of service, until step F is reached.
Employees contribute 7% of their earnings toward the Public
Employees Retirement System (PERS).
CONDITIONS OF EMPLOYMENT
This position is designated a categorically funded, temporary,
full-time, twelve-month classified position, and is contingent upon
available funding. Excellent fringe benefits include eight 32-hour
workweeks during the summer. Working hours will be Monday through
Friday 8:00 a.m. until 5:00 p.m.
Offer and acceptance of employment is subject to verification of
all information provided on the employment application,
credential(s), transcripts, fingerprint results, submit proof of
COVID Vaccination and tuberculosis examination as required.
Candidates selected for employment will be required to provide
verification of work authorization in the form of a passport, valid
driver's license, or other equivalent identification, and social
security card upon hire.
Applicants must submit the following documents by the closing
1) Online application:
2) Resume in Word Format
3) Cover Letter in word format describing how applicant meets the
4) Pertinent transcripts as stated in the required qualifications.
(Unofficial computer-generated academic records/transcripts must
include the name of the institution and degrees awarded to be
acceptable.) Multiple page transcripts must be loaded as ONE pdf
Foreign Transcripts: Transcripts issued outside the United
States of America require a course-by-course analysis with an
equivalency statement from a certified transcript evaluation
service verifying the degree equivalency to that of an accredited
institution within the USA. For information on transcript
evaluation services, please visit:
Applicants with disabilities requiring special accommodations must
contact the ADA Compliance Officer at least five (5) working days
prior to the final filing date:
ADA Job Applicant Accommodation Request (maxient.com)
Please Note: Documents submitted or uploaded for a previous
position cannot be reused for other positions. You must submit the
required documents for each position you apply for by the closing
date. Failure to do so will result in an incomplete application.
Applications with an incomplete status will not receive
consideration. You may check the status of your application
If you should need assistance please call (310) 660-3593 Ext. 3807
or by email at firstname.lastname@example.org.
Due to the large volume of calls received on closing dates, we
highly recommend that you do not wait until the last day to
apply so that we may assist you with questions or technical matters
that may arise. Give yourself sufficient time to complete the
profile, which may take 45 minutes or more. Positions close
promptly at 3:00 p.m. PST (pacific standard time).
CLOSING DATE: FRIDAY, OCTOBER 29, 2021 at 3:00 p.m.
* Previous employment performed in a different public retirement
system may allow eligibility to continue in the same retirement
I n accordance with the Jeanne Clery Disclosure of Campus Security
Policy and Campus Crime Statistics Act, El Camino College has
published Annual Security Reports and all required statistical
data, which can be found on the Police Department webpage at
www.elcamino.edu/about/depts/police/cleryact/index.aspx . These
publications include Clery crime statistics for the previous three
years relevant to El Camino College classes and activities, in
addition to institutional policies concerning campus safety and
security. The information is also available in printed form in the
lobby of the Police Department and in select locations on campus.
Upon request, the Campus Police Department can provide or mail out
copies of this publication. Contact them at 310-660-3100.
El Camino College is an Equal Opportunity Employer
The El Camino Community College District is committed to providing
an educational and employment environment in which no person is
subjected to discrimination on the basis of actual or perceived
race, color, ancestry, national origin, religion, creed, age (over
40), disability (mental or physical), sex, gender (including
pregnancy and childbirth), sexual orientation, gender identity,
gender expression, medical condition, genetic information, marital
status, military and veteran status, or retaliation; or on any
other basis as required by state and federal law