Human Resources Secretary

Description/Job Summary

The Human Resources Secretary coordinates office services and provides support for the human resources team in an administrative capacity. The position supports the development of regular and ad-hoc reports and may perform duties of a sensitive and confidential nature. The position also provides direct secretarial support such as appointments, correspondence, data compilation and filing. The Human Resources Secretary is also responsible to provide customer-oriented quality service to the students, faculty, staff, applicants, and guests of Baltimore City Community College, displaying exceptional organization, professionalism, excellent communication skills, and attention to detail.

Responsibilities/Duties

• Greets visitors, answers phones, and responds to inquiries or directs callers and guests to appropriate staff.
• Interacts with applicants that may contact the Human Resources department with questions.
• Navigates applicant tracking system; posts positions; forwards resumes to hiring managers; closes filled positions.
• Schedules interviews as necessary via Zoom or other similar platform.
• Takes minutes at the Departmental HR Meetings.
• Produces information by transcribing, formatting, inputting, editing, retrieving, copying, and transmitting text, data, and graphics.
• Organizes work by reading and routing correspondence.
• Manages department schedule by maintaining calendars for select department personnel and arranging meetings, conferences, teleconferences, and travel.
• Maintains confidentiality in all elements of work performed.
• Maintains office supplies inventory by checking stock to determine inventory level; anticipating needed supplies; placing and expediting orders for supplies; and verifying receipt of supplies.
• Keeps equipment operational by following manufacturer instructions and established procedures. Secures information by completing database backups.
• Provides historical reference by utilizing filing and retrieval systems.
• Maintains technical knowledge by attending educational workshops and reading secretarial publications.
• Produce presentations as needed to achieve departmental goals (e.g. Word, PowerPoint, Excel, etc.) Ensures quality, accuracy, and completeness of work activities and products;
• Plans activities in advance to insure that all assignments are completed in a timely and quality manner; Checks, and rechecks work for mistakes before distribution;
• Performs routine or repetitious tasks with care and attention;
• Other related duties as assigned.

Required Qualifications

• Associate’s Degree
• Four (4) years of related administrative assistant or customer service experience required
• Must be computer literate – MS Office Suite, Zoom
• Excellent verbal and written communication skills
• Sound organizational skills and abilities
• Must be able to multi-task in a fast paced environment of changing priorities and goals