Williams College is pleased to announce the opening for a Director
of Technical Services. As the Director of Technical Services you
are responsible for strategic reporting for the Office of College
Relations (OCR) software systems, for the integration between
software/database systems, and for working closely with end users
to provide enhancements and select new software. In this hands-on
technical role, you will be responsible for delivering reports and
integrations through programming, project management, mentorship,
code review sessions, task delegation, and providing technical
direction to multiple software developers including two direct
You will play an important role in the migration from the existing
fundraising database of record to the selection and implementation
of a new, more modern product, ensuring that reporting and
integrations with other OCR tools are updated to work with the new
system. This includes working with the vendors to ensure that the
SQL Server reporting data warehouse is upgraded and continues to
provide first-rate reports to the OCR teams. You will also work
with the AVP of Advancement Operations to develop a transparent and
detailed roadmap for existing and future priorities in order to
best serve the Office of College Relations information needs today
and into the future.
Williams is committed to enriching its educational experience and
its culture through the diversity of its faculty and staff. Our
expectation is that the successful candidate will excel at working
in a community that is broadly diverse with regard to race,
ethnicity, socioeconomic status, gender, nationality, sexual
orientation, religion, and other dimensions of identity.
- Bachelor’s Degree required, Master’s Degree preferred.
- At least 5 years of highly technical experience, with
progressively increasing responsibility including at least 2 years
in a management role
- Mastery of programming languages such as SQL (Oracle or SQL
Server) and SSRS in order to produce detailed reports and
- Demonstrated experience with fundraising databases such as
Advance, Raiser’s Edge, and others which capture biographic,
prospect, and donation data for non-profits.
- Demonstrated project management experience including working
with end users to define requirements, writing specifications to
produce code, and performing programming, testing, and
documentation to bring solutions into production for end users.
Demonstrated ability to organize and direct projects to completion
in a demanding environment.
- Demonstrated experience with tools such as Tableau, PowerBI, or
R in developing data visualizations and dashboards to support
non-profit or higher-education environments is a plus.
- Supervisory experience of professional staff; ability to
motivate, train, and support team members.
- Ability to work effectively within a diverse community and
demonstrated understanding of how issues of diversity, equity and
inclusion impact decisions around systems set up.
- Excellent oral and interpersonal skills, including diplomacy
required to work effectively with colleagues across the
- Demonstrated ability to prioritize work, and manage multiple,
diverse and competing priorities while meeting deadlines.
Application review will begin on November 2, 2021, and will
continue until the position is filled. Pay ranges from $90,000 to
105,000, commensurate with experience. Job band 2-C. Please visit
https://staff-careers.williams.edu/ to apply.
Conditions of Employment
Employment at Williams is contingent on the verification of
background information submitted by the applicant, including the
completion of a criminal record check, and education when
Equal Employment Opportunity
Beyond meeting fully its legal obligations for non-discrimination,
Williams College is committed to building a diverse and inclusive
community where members from all backgrounds can live, learn and
thrive. As part of this commitment, we will ensure that persons
with disabilities are provided reasonable accommodations. If
reasonable accommodation is needed to participate in the job
application or interview process please feel free to contact us via
phone at (413) 597-2681 or email at email@example.com.