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Assistant Director 2 of Student Success Technology & Data Analytics, University Advising Center

Job Details



Job Description:

The Assistant Director, Student Success Technology and Data Analytics, will support University and Division goals to increase myriad indicators of student success and well-being by optimizing student support technologies and data analytics for strategic, proactive outreach and reporting. This position will provide dedicated expertise to support applicable technology systems (including automating processes for efficiency) and to collect and report numerous indices of student success (such as retention, academic performance, graduation, experiential education participation, and post-graduate placement). This position will have a strong impact on student success at Rowan through numerous collaborative projects, with focus on improving equity in outcomes for students across demographic groups and academic areas.

Reports to: Director, University Advising Services (within the Division of Student Affairs)

Responsibilities:

  • Support all data analytics needs and technology platforms used in the Division of Student Affairs (University Advising Services, Office of Career Advancement, Disability Resources, Military Services, Office of Health Professions, various academic support services, student-related academic policies, and related areas)
  • Liaise between the Division of Student Affairs and Information Resources & Technology (IRT)/Analytics, Systems & Applications (ASA); Registrar; Financial Aid; Bursar; Diversity, Equity, and Inclusion; Strategic Enrollment Management; and other relevant University partners on needs related to data analytics and reporting
  • Collaborate closely with the Coordinator of University Retention Systems and other staff within the Division to establish and accomplish goals
  • Lead assessment and plan for expanded use of student success-related technology platforms and data sources (including but not limited to Starfish, Degree Works, Self-Service/Native Banner, Cognos, Tableau Dashboards, Slate, Symplicity, FOCUS-2, AIMS) by staff and students; provide training to optimize use of these platforms and data sources
  • Provide leadership for projects to increase accuracy and efficiency via automation/workflows such as for student engagement in experiential education, freshman schedule creation, student change of major, first-destination survey (post-graduate), and other emergent needs
    • Generate reports regularly to monitor student academic progress, indicators of student engagement and well-being, retention, and graduation rates with focus on addressing equity gaps identified through disaggregated data analyses
    • Collaborate with Student Affairs managers to gather, analyze, and disseminate assessment data for continuous improvement, including designing and using metrics for student success, student utilization of and quality of services, and staff efficacy, and participate in decision-making process for these areas
    • Generate reports on student enrollment analytics to support academic leadership (Dean’s offices, Department Heads/Chairs) to ensure sufficient course sections and to understand shifts in student enrollment patterns
    • Contribute to data democratization and a culture of data-informed practice and decision making within the Division and related offices
  • Other duties as assigned


Qualifications:

  • Bachelor’s degree required, Master’s preferred
  • Three (3) years of professional related experience required; higher education experience preferred
  • Knowledge of information technology systems and reporting tools; experience with platforms such as Starfish, Degree Works, Tableau, Cognos, Banner preferred
  • Proficiency in assessment procedures and best practices
  • Demonstrated ability to collect, manage, analyze, and interpret a broad range of data and information
  • Ability to successfully prioritize and facilitate multiple projects and deadlines independently
  • Successful experience building collaborative partnerships within a wide variety of campus constituencies
  • Understanding of student success indicators and issues of equity gaps based on factors such as race, ethnicity, first-generation status, socioeconomic status, disability status, and more
  • Excellent written and verbal communication skills, including of technical content to technical and non-technical audiences
  • Strong consultative and advisory skills
  • Ability to work independently and as part of a larger team
  • Creative problem-solving skills


Rowan University celebrates diversity and is committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to age, ethnicity, race, religion, sex, gender identity or expression, genetic information, marital status, national origin, (dis)ability status, military status, and other NJ protected classes. Rowan University does not discriminate on the basis of sex in its educational programs and activities, including employment as required by Title IX. Rowan is committed to providing access, equal opportunity, and reasonable accommodation for individuals with (dis)abilities. To request reasonable accommodation, contact Christy Mroz, Administrative Assistant, OEE@rowan.edu , 856-256-5494. Rowan strongly encourages applicants from underrepresented groups to apply.

Candidates must be legally authorized to work in the US, and the university will not sponsor an applicant for a work visa for this position.

Company

Rowan University

Since its founding in 1923, Rowan University has evolved from a teacher preparation college to a public research institution ranked among the top 100 in the nation by U.S. News & World Report. Today, Rowan University offers bachelor through doctoral degrees and professional certificates in person and online to 22,000 students through its main campus in Glassboro, N.J., its medical school campuses in Camden, Stratford, and Sewell, and on the campuses of partner community colleges. 

Rowan focuses on practical research at the intersection of engineering, medicine, science, and business while ensuring excellence in undergraduate education. The University has earned national recognition for innovation; commitme

Rowan University will become a new model for higher education by being inclusiveagile, and responsive, offering diverse scholarly and creative educational experiences, pathways, environments, and services to meet the needs of all students; maintaining agility by strategically delivering organizational capacity across the institution; and responding to emerging demands and opportunities regionally and nationally.nt to high-quality, affordable education; and the development of public-private partnerships. A Carnegie-classified R2 (high research activity) institution, Rowan is the nation’s third fastest-growing public research university, as reported by The Chronicle of Higher Education. 

As a leading employer in southern New Jersey with over 3,500 employees, Rowan offers comprehensive and competitive employment. 

A dynamic institution in the midst of unprecedented growth, Rowan offers faculty small classes, strong academic programs and ample research and leadership opportunities.

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