IT PROFESSIONAL II

Job no: 243011-US
Work type: Onsite, Staff-Full Time
Department: SMPH/PSYCHIATRY/PSYCHIATRY
Location: Madison
Categories: IT Multifunctional Services



Job Summary:

Provides multidisciplinary information technology (IT) services to support routine to moderately complex IT functionality according to work unit or program's business goals and objectives.

Work as a member of an information systems team within the Department of Psychiatry, providing computer, programming, and network support to clinical and research faculty, staff, and students.

The School of Medicine and Public Health has a deep and profound commitment to diversity both as an end in itself but, also as a valuable means for eliminating health disparities. As such, we strongly encourage applications from candidates who foster and promote the values of diversity and inclusion.

(30%) Answers routine to moderately complex questions and provides information, creates documentation, and trains end users regarding hardware, software, applications, and technology access

(30%) Installs, maintains, and troubleshoots hardware, configurations, multimedia, and software applications for various environments and business needs

(20%) Researches potential technology purchases and makes recommendations to leadership according to work unit business needs and requests

(20%) Manages department helpdesk, including hiring, training, and managing student helpers

About the Job:

IT Professional II (IT081)

Institutional Statement on Diversity:

Diversity is a source of strength, creativity, and innovation for UW-Madison. We value the contributions of each person and respect the profound ways their identity, culture, background, experience, status, abilities, and opinion enrich the university community. We commit ourselves to the pursuit of excellence in teaching, research, outreach, and diversity as inextricably linked goals.

The University of Wisconsin-Madison fulfills its public mission by creating a welcoming and inclusive community for people from every background - people who as students, faculty, and staff serve Wisconsin and the world.

For more information on diversity and inclusion on campus, please visit: Diversity and Inclusion

Education:

Required
Bachelor's Degree
Preferably in information technology, computer sciences, or related field, or in an unrelated field with relevant work experience in information technology.

Qualifications:

-Two years of experience in software and hardware support/troubleshooting required.
-Excellent written and verbal communication skills required.
-A strong sense of initiative and an ability work independently with minimal supervision required.

-Two years of experience configuring Windows, MacOS, Linux, and iOS systems preferred.
-Two years of experience administering Windows Active Directory, System Center Configuration Manager, Mobile Device Management, and VMware ESXi environments preferred.
-Two years of experience working with command line interfaces such as macOS Terminal or Windows PowerShell preferred.
-Two years of experience working with basic networking concepts, such as LAN switches, routers, wireless access points, DHCP, DNS, IPv4 preferred.
-Two years of experience working with website concepts preferred, especially installing SSL certificates and working with a LAMP stack.
-Two years of management experience preferred.

Department(s):

A538900-MEDICAL SCHOOL/PSYCHIATRY/PSYCHIATRY

Work Type:

Full Time: 100%

This position requires work be performed in-person, onsite, at a designated campus work location.

Work Schedule:

Work schedule will be determined upon hire.

Appointment Type, Duration:

Ongoing/Renewable

Salary:

Negotiable
HOURLY

Instructions to Applicants:

To apply for this position, please click on the "" button. Please upload a resume and cover letter as a part of the application process. Please ensure that the resume and cover letter address how you meet the minimum/preferred qualifications for the position.

This application will also require submission of three professional references, including your current or most recent supervisor. References will not be contacted without advance notice.

Contact:

Kabao Chang
kchang52@wisc.edu
608-263-6062
Relay Access (WTRS): 7-1-1 (out-of-state: TTY: 800.947.3529, STS: 800.833.7637) and above Phone number (See RELAY_SERVICE for further information. )





Official Title:

IT Professional II(IT081)

Employment Class:

University Staff-Ongoing

Job Number:

243011-US

The University of Wisconsin is an Equal Opportunity and Affirmative Action Employer. We promote excellence through diversity and encourage all qualified individuals to apply.

If you need to request an accommodation because of a disability, you can find information about how to make a request at the following website: https://employeedisabilities.wisc.edu/disability-accommodation-information-for-applicants/

Employment will require a criminal background check. It will also require you and your references to answer questions regarding sexual violence and sexual harassment.

The University of Wisconsin System will not reveal the identities of applicants who request confidentiality in writing, except that the identity of the successful candidate will be released. See Wis. Stat. sec. 19.36(7).

The Annual Security and Fire Safety Report contains current campus safety and disciplinary policies, crime statistics for the previous 3 calendar years, and on-campus student housing fire safety policies and fire statistics for the previous 3 calendar years. UW-Madison will provide a paper copy upon request; please contact the University of Wisconsin Police Department .

Applications Open: Oct 12 2021 Central Daylight Time
Applications Close: Oct 26 2021 11:55 PM Central Daylight Time