FINANCIAL AID ADVISOR (Student Services Professional II)

Recruitment Details

Recruitment Number VA1503 Posting Period
10/05/21-10/19/21 On Campus Only Promotional Opportunity No Working Title FINANCIAL AID ADVISOR (Student Services Professional II) Class Title STUDENT SERVICES PROFESSIONAL II Level/Range/Grade 1 Salary Range (From $ to $) $4,304 - $6,120 per month / $51,648 - $73,440 annually (New employees should anticipate being hired at the beginning of the salary range) Department Financial Aid & Scholarship Office Number of Positions 1 FLSA Code Exempt Status Regular: Permanent (after one-year probationary period) Full-time/part-time (if part-time, indicate time base) Full-time Pay Plan 12/12 CBU/MOU R04 - APC - Academic Support Quick Link https://jobs.csuchico.edu/postings/6827
Hours Per Day 8 hours during the school year / 10 hours during the summer Days Per Week 5 days during the school year / 4 days during the summer Shift Day
Primary Duties
Financial Aid Advisors perform moderately complex student services professional work under general supervision. Using an integrated student service model, the incumbent will independently counsel and advise a widely diverse population on multifaceted federal, state, and institutional financial aid student-related matters. Responsibilities include overall coordination and compliance of assigned programs, supervision and training of student paraprofessionals, financial aid package analysis, policy and procedure review, and representing the department on committees, at meetings and events, and in program related support.

For a full description of job duties, please visit: https://csuchico.box.com/v/VA1503-Position-Description

MANDATORY VACCINATIONS :
As of September 30, 2021, the CSU requires all faculty, staff, and students who are accessing campus facilities to be immunized against COVID -19 or have received a medical or religious exemption. Selected candidates should be prepared to comply with this requirement. The systemwide policy can be found at https://calstate.policystat.com/policy/9779821/latest/ . Questions can be sent to: humanresources@csuchico.edu (staff and management positions) or academicpersonnel@csuchico.edu (faculty positions). Knowledge, Skills and Abilities
KNOWLEDGE :
Incumbent must possess:
Working knowledge of:

• The principles, practices and activities of the program to which assigned, as well as the policies, procedures and practices of Financial Aid, including an understanding of Academic Advising.
• The methods and problems of organization and program management.
• Research, interview and observation techniques for the purpose of recording, classifying, and interpreting factual information.
• The principles of individual and group behavior.
• Individual counseling techniques.

General knowledge of:

• CSU, Chico organizational procedures and activities or the ability to rapidly acquire such knowledge.

Fluent in the use of standard office equipment (computers, copiers, phones) and standard office software packages such as, Microsoft Office (Word, Excel, and Outlook).

SKILLS :
Incumbent must possess:

• Judgment to recommend solutions to problems and changes in program procedures.
• Technical expertise to recommend change in program procedures; act as a spokespersons for the program in their area of expertise; and resolve problems within their area of assignment.
• Basic interviewing and counseling techniques.
• Planning skills.

ABILITIES :
Incumbent must have the ability to:

• Rapidly acquire a general knowledge of the overall operation, functions and programs of the campus.
• Establish and maintain cooperative working relationships with faculty, CSU administrators, student organizations, private and public agencies and others in committee work, and student advising and community contacts.
• Interpret and apply program rules and regulations.
• Collect, compile, analyze and evaluate data and make verbal or written presentations based on data.
• Reason logically, draw valid conclusions and make appropriate recommendations.
• Present clear and concise information orally and in written reports.
• Participate in and contribute to group meetings, conferences and interviews.
• Use initiative and resourcefulness in planning work assignments and in implementing long-range program improvements.
• Obtain factual and interpretative information through interviews.
• Advise students individually and in groups on routine matters where required.
• Recognize multi-cultural, multi-sexed and multi-aged value systems and work accordingly.
• Make decisions and carry through with actions having implications with regard to other program or service areas.
• Perform assigned duties.

Required Education and/or Experience
EDUCATION
Equivalent to graduation from a four-year college or university in one of the behavioral sciences, public or business administration, or a job-related field.

AND

EXPERIENCE
Two years of full-time professional experience in one of the student services program areas or in a related field; experience should give evidence of competence and indicate the potential for further growth.

A Master’s degree in a job-related field may be substituted for one year of the professional experience. Additional specialized experience which demonstrates the applicant has successfully applied the knowledge and abilities of a Student Services professional may also be substituted for required education on a year-for year basis. Additional Requirements for this Position
N/A Recruitment Preferences
Preference may be given to applicants with the following as they may be considered specialized skills:

• Experience working in a college financial aid department.
• Demonstrated recent, relevant, student advising experience.

Special Requirements

• California State University, Chico, in accordance with CSU policy, requires that the successful candidate complete a background check (including a criminal records check, sexual offender registry check, and/or fingerprinting) prior to assuming this position. Failure to satisfactorily complete or pass the background check may impact the job offer or continued employment of current CSU employees who apply for posted positions identified as sensitive. This position is considered a sensitive position based on CSU guidelines. Incumbent is responsible for the safety and security of Level 1 data, sometimes also referred to as Level 1 protected data. This is confidential information that is in most cases protected by statutes, regulations, or other legal mandates.

PHYSICAL REQUIREMENTS :
This position involves frequent to constant interaction with students, parents, guests, faculty and staff, and the ability to use standard office equipment and work at a computer, for extended periods of time. Requires occasional travel and presentations in large group, and individual settings. Work locations may include even and uneven walking surfaces, stairs, and temperature changes. The incumbent will be required to work some evenings and weekends. Must be able to carry materials to/from meeting sites, and may on occasion conduct campus tours. Lifting is limited to lightweight objects (10 pounds or less).

WORK ENVIRONMENT :
The office is a typical office environment with standard office equipment. This is a fast-paced environment requiring a flexible schedule. Early morning, evening or weekend hours may be required, as needed to complete work projects or reports. Some events may be held outdoors and involve exposure to temperatures, humidity or precipitation. Benefits
This position qualifies for benefits including tuition fee waiver (if eligible). Benefit Information
CSU, Chico offers a number of benefits to its employees (e.g., sick leave, vacation, health insurance). Eligibility for standard CSU benefits is based on an appointment of half-time or more for a period exceeding six months. Employees appointed less than half-time or less than six months are not eligible for standard CSU benefits but do receive prorated sick leave and vacation.

Eligibility for Affordable Care Act ( ACA ) benefits is based on an appointment of at least three-quarter time, hired to work a minimum of 130 hours per month over the course of the appointment or works an average of 130 hours or more per month during the measurement period. The ACA guidelines provide for health coverage or FlexCash only. ACA does not provide dental or vision plan coverage. About the University and Community
California State University ( CSU ), Chico is a comprehensive and residential public University, holding Hispanic-Serving Institution ( HSI ) designation and operating as part of the 23-campus CSU system. The University enrolls over 17,000 students from diverse cultural, ethnic, and socioeconomic backgrounds, with over half identifying as first-generation college students. Graduate and undergraduate programs boast high-quality research experiences, exceptional faculty mentoring, and civic and global engagement opportunities. The campus motto, “Today Decides Tomorrow,” is brought to life by inclusive pedagogy, experiential learning, and co-curricular programming. The Chico Experience prepares students to be critical thinkers, engaged citizens, and inspired stewards of environmental, social, and economic resources. Together, they will become leaders solving the challenges of the 21st century.

The campus is located in Northern California, 90 minutes from the state capital, Sacramento, and a three-hour drive from San Francisco Bay Area. A safe residential community, Chico offers year-round natural beauty, outdoor leisure activities, and a thriving arts, music, and events scene. We acknowledge and are mindful that CSU, Chico stands on lands that were originally occupied by the first people of this area, the Mechoopda, and we recognize their distinctive spiritual relationship with this land and the waters that run through campus.

CSU, Chico is committed to recruiting outstanding candidates who reflect the diverse, intercultural, and intersectional identities of our student body. The ideal candidate will embrace our values predicated on the primacy of student success and the elimination of achievement gaps, have demonstrated experience working with diverse populations, and will contribute to policies, programs, and activities that support an inclusive, accessible, and equitable learning and working environment.

The University is an Equal Opportunity Employer and does not discriminate against persons on the basis of race, religion, color, ancestry, age, disability, genetic information, gender, gender identity, gender expression, marital status, medical condition, National origin, sex, sexual orientation, covered veteran status, or any other protected status.
Open Date (posting open date) 10/05/2021 Close Date (posting close date) 10/19/2021 Open Until Filled No Supplemental Questions

Required fields are indicated with an asterisk (*).

1. * How do you see the role of financial aid in American higher education?
   
   (Open Ended Question)
   
   
2. * Describe your knowledge and experience with federal and state financial aid programs and regulations, including award verification guidelines, need analysis, processes, and timelines.
   
   (Open Ended Question)
   
   
3. * Please describe how your experience and education relate to the primary duties of this position with attention to: Advising students and parents, evaluating financial aid eligibility, and supervising and leading others.
   
   (Open Ended Question)
   
   
4. * Describe your experience and level of expertise using computers and office software (e.g., PeopleSoft, Campus Logic, Microsoft Word, Excel, PowerPoint, Outlook, etc.).
   
   (Open Ended Question)
   
   

Applicant Documents
Required Documents

1. Résumé
2. Cover Letter

Optional Documents

1. Optional Applicant Documents