Assistant Director of the Office of Education Abroad

Assistant Director of the Office of Education Abroad

Position Category: Staff (Exempt)
FLSA: Exempt
FTE: 1
Location: Thousand Oaks

University Background:
The mission of California Lutheran University is to educate leaders for a global society who are strong in character and judgment, confident in their identity and vocation, and committed to service and justice. Founded in 1959 in beautiful Ventura County, the university has an enrollment of about 4,000 undergraduate and graduate students who come from across the nation and around the world from a diversity of backgrounds, cultures and faiths. As a federally recognized Hispanic-Serving Institution, Cal Lutheran is looking for candidates with a dedication to and success in working in diverse communities. The university is committed to an inclusive learning and work environment that values individual differences and respects each person’s dignity.

Basic Function:
Reporting to Director of the Office of Education Abroad, the Assistant Director of the Office of Education Abroad is responsible for the operational implementation of off-campus, intercultural curricular programming as part of the university's comprehensive internationalization initiative. The Assistant Director will oversee student advising, lead recruitment efforts, support the Director with office operations, and incorporate a social justice framework into all aspects of their work.

Representative Duties:

• In consultation with the Office of Education Abroad (OEA) Director, implement and critically assess a comprehensive approach for education abroad programming that directly aligns education abroad programming with the university’s mission. E
• Design and manage holistic, student-centered advising practices for the Office and serve as lead advisor to all students interested in education abroad programs. E
• Support students throughout all aspects of their education abroad experience, including recruitment, advising, course selection, application review, preparation, guided reflection, transcript processing, and alumni support. E
• Oversee the development and implementation of co-curricular programming and events, including education abroad fairs, pre-departure orientations, and re-entry programs. E
• Design, implement, and lead communications and outreach for the Office of Education Abroad, including but not limited to the study abroad email account, website, information sessions, classroom presentations, and social media accounts. E
• In consultation with the Center for Global Engagement staff, implement and assess strategic marketing of the Office of Education Abroad brand. E
• Facilitate the Global Ambassadors program through the selection, training, and supervision of student returnees to assist with recruitment and co-curricular programming. E
• Provide lead oversight of OEA data management systems, generating reports and analytics as needed. E
• Maintain ethical and transparent fiscal responsibility of assigned financial tasks, including invoice processing, budget review, and scholarship disbursement. E
• Collaborate with faculty and partner providers to design, map, and implement curricular and co-curricular, high- impact education abroad experiences, such as affiliate programs, international internships, research projects, domestic options, virtual programs, and service-learning/alternative break programs. E
• Under the direction of the OEA Director, assist with the implementation of risk, health, and safety measures, including general and specific emergency plans, the Cal Lutheran Travel Registry, emergency procedure faculty and staff training, and direct management of complex international emergencies. E
• Support the OEA Director with design and implementation of short-term faculty-led programs. E
• Implement approaches to monitor and further enhance student access and student education abroad programs. E
• Support the OEA Director with the assessment of student learning outcomes using qualitative and quantitative measures. E
• Identify strategies to strengthen underrepresented students’ participation in education abroad offerings. E
• Represent Cal Lutheran at relevant professional conferences or associations and serve on university and national committees, as appropriate. E
• Collaborate on initiatives to advance internationalization, including through partnerships with other campus units and Center for Global Engagement units: the Office of International Students & Scholars and Office of International Admission. E
• Supervise graduate interns, as feasible.
• Perform other duties as assigned or requested.

E=Essential duties

Knowledge Of:

• Best practices and standards related to the field of international education
• University mission, goals and objectives
• Rules, regulations, policies and procedures an office of education abroad
• University-sponsored study abroad programs and options
• Health, safety and risk management issues abroad
• Study abroad program development and budget monitoring
• Technology systems specific to study abroad and international programs, such as ViaTRM and Terra Dotta
• Experience with graphic design/marketing material development with preference for successful branding campaign experience
• Interpersonal and communication skills (oral and writing) and the ability to work in cooperative ways with diverse populations of faculty, students, staff, parents, and international partners
• Diversity, equity, and inclusion model practices in study abroad
• Highly developed organizational and leadership skills
• Effective advising and intercultural communication techniques \
• Basic budgeting principles
• Interpersonal and intercultural skills using tact, patience, courtesy and diplomacy
• Marketing and outreach strategies
• Database and website management
• Methods and techniques of student advising
• Principles and practices of record keeping
• Supervisory principles, practices, and methods
• Principles of service learning and experiential education
• Event planning and organization concepts

Ability To:

• Effectively handle multiple projects and tasks independently with consistent follow-through.
• Work flexible hours, including evenings and weekends.
• Use and adapt technology to streamline and improve processes, including computer competency and knowledgeable of business information systems.
• Collaborate with university colleagues in the creation, growth, support, and management of Study Abroad programs.
• Conduct assessment and measure learning outcomes.
• Support in the management of international health and safety incidents.
• Attend professional conferences and conduct some international travel as assigned.
• Multitask with frequent interruptions.
• Work effectively with diverse student populations.
• Plan and coordinate study abroad programming.
• Manage applicant files using electronic database.
• Establish and maintain cooperative and effective working relationships with others in a team setting.
• Deliver effective presentations to various-sized groups.
• Organize events for students, faculty, staff, and community that promote university- sponsored education abroad programs.
• Develop promotional materials for education abroad programs.
• Work in various communication applications such as InDesign, Canva, Photoshop, MailChimp, Flickr, Hootsuite, etc.
• Operate a computer, copier, fax, passport camera, and other equipment as assigned.

Minimum Qualifications:
Any combination equivalent to: a Master’s degree in a field directly relevant to international education with preference to international education, international/global studies, international relations, higher education administration/global emphasis, foreign language/culture, intercultural communication, or international business, and two years of successful full-time work experience in international education programs or initiatives in a college or university setting.Experience living or studying abroad.

Preferred Qualifications:
Three (3) years of successful full-time work experience in international education programs or initiatives in a college or university setting.Reading and speaking knowledge of at least one foreign language in addition to English. Commitment to and experience in expanding education abroad opportunities to under- represented students and those in STEM fields.

Licenses and Other Requirements:
None

Physical Abilities:


Working Environment:
Busy office environment with frequent interruptions; some evening and weekend hours required; some travel (domestic and international) is required.

Posting Number: Staff004412020
Number of Vacancies:
Desired Start Date:
Position End Date:
Open Date:
Close Date:
Open Until Filled: No

Application Procedure/Special Instructions:


To apply, visit https://careers.callutheran.edu/postings/8058

California Lutheran University is committed to providing equal opportunity in employment for all persons, regardless of race, religious creed, color, national origin, ancestry, physical disability, mental disability, medical condition, marital status, sex, age, sexual orientation, genetic information, gender, gender identity or expression, or any other basis protected by applicable law. No person shall be excluded from participation in, be denied the benefits of, or be subjected to discrimination in any program, activity or facility of the University on the basis of these factors in a manner consistent with applicable federal and state laws, regulations, ordinances, orders and rules, and University’s policies, procedures, and processes.

Upon request, reasonable accommodations in the application process can be provided to individuals with qualifying disabilities. Please contact the Human Resources Department for further information or to request an accommodation.

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