Associate Director for Residential Life

Associate Director for Residential Life

Classification: Management II
Department Name: Residential Life
Job Number: FP2021-737
Status: Open until filled.Open until filled.
Priority Screening Date: 08/23/2021
Recruitment Status: Open until filled.

Position Description:
The University Corporation at Monterey Bay is a non-profit institution that is related and affiliated to the California State University Monterey Bay. The Corporation is a nonprofit 501©(3) public benefit corporation that is a recognized auxiliary organization of California State University and was established in July 1994. The Corporation's mission is to further the educational purposes of the University. The University Corporation at Monterey Bay is an equal opportunity employer and committed to building a pluralistic university by hiring personnel with competencies and experience related to the regional and State population. The Corporation is committed to a standard of excellence in the services it provides and in the quality of work expected of its employees.

California State University, Monterey Bay is distinctive in serving the diverse people of California, especially the working class and historically underserved communities. The identity of the University is framed by substantive commitment to a multilingual, multicultural, intellectual community which enables students, faculty and staff to cross institutional boundaries for innovative instruction, broadly defined scholarly and creative activity, and coordinated community services.

The University Corporation at Monterey Bay is an equal opportunity employer and is committed to a standard of excellence in the services it provides and in the quality of work expected of its employees.

DEFINITION:
Under the general direction of the Director of Student Housing and Residential Life (Director), the Associate Director for Residential Life is responsible for overseeing the daily leadership and implementation of the educational and operational facets of the Residential Life program within on-campus housing. On-campus housing is located on Main Campus, with eight traditional residence halls, two suite style halls, and two apartment complexes housing over 2,572 students and East Campus with 1,064 students in an apartment community. Responsible for providing administrative and management support to the Director in support of the mission of the Department of Student Housing and Residential Life and serves as a member of the departmental senior management team. The primary areas of responsibility are professional and paraprofessional staff supervision, programs and events, community standards, staff training, care and concern for students, leadership development. In the absence of the Director, the Associate Director for Residential Life is responsible for oversight of the day-to-day operations for Student Housing and Residential Life with the Associate Director of Facilities and Planning and the Associate Director of Operations and Finance.

ESSENTIAL DUTIES AND RESPONSIBILITIES include, but are not limited to, the following:

Leadership and Supervision:
This position will provide servant leadership and role modeling to the Residential Life team and SHRL department to promote student and staff development, customer service, inclusivity, and fiscal responsibility.

• Assists in the overall administration of Student Housing and Residential Life programs and services in conjunction with the Director, Associate Director of Facilities and Planning, and Associate Director of Operations and Finance
• Directly supervises, trains, develops and evaluates two Assistant Directors for Residential Life and one Coordinator of Community Standards. Indirectly supervises six professional Residential Life Coordinators and 72 Resident Advisors. This position will also supervise, train, develop and evaluate any additional Residential Life positions created through growth and new construction.
• Develops agendas and regularly conducts meetings with Residential Life personnel.
• Facilitates the effective development of a cooperative and collaborative working relationship among professional and student staff members.
• Prepares and allocates a significant portion of the departmental budget and directs spending within assigned areas.
• Assists in the development of Student Housing and Residential Life outcomes, goals, and objectives.
• Oversees the coordination of processes and strategies for professional and paraprofessional staff recruitment and selection. Responsible for the recruitment and retention of students and professional staff reflective of the diversity of the student body.
• Oversees the design and facilitation of intentional and comprehensive training programs for professional and paraprofessional staff. Provides support for the evaluation of paraprofessional staff members.
• Assists with campus recruitment programs and other special university-wide events as needed on behalf of Student Housing and Residential Life.
• Collaborates as necessary with the Office of Student Conduct, Student Engagement and Leadership Development, First-Year Experience, Recreation, Career Development, Personal Growth and Counseling Center, C.A.R.E. Team, University Police Department, and other relevant departments.
• Prepares reports as necessary for the Director regarding department activity.
• Promotes and maintains an atmosphere of excellent internal and external customer service within the Student Housing and Residential Life program.
• Identifies issues of area or departmental concern and takes initiative to resolve or report them and assist in the identification of potential solutions.
• Serves actively on departmental and other University committees/task forces, as assigned.

Community Development and Co-Curricular Engagement: This position will work collaboratively with other SHRL staff and campus partners to facilitate a residential experience that promotes relationship building, community, a sense of belonging, and inclusion.

• Works in coordination with the Director and Senior Coordinator for Residential Academic Initiatives for the overall development and collaborative implementation of the Residential Experience Plan for the campus residential community.
• Responsible for the integration of university academic support efforts, student success initiatives, student retention efforts, and cultural diversity within the residential environment.
• Collaboratively designs and implements a strategic residential learning strategies, including but not limited to large-scale and small-scale programming, passive programming, Living-Learning Programs, and other related initiatives to promote faculty, staff, and student involvement.
• Implements co-curricular strategies, including residential curriculum, programming, etc., that are consistent with the University Vision Statement, and the Division of Student Affairs and the Department of Student Housing and Residential Life missions.
• Facilitates effective ongoing formal evaluation of programmatic efforts to insure they are meeting the goals of Student Housing and Residential Life and Student Affairs.

Behavior and Crisis Intervention: This position will serve as the functional lead for behavioral response and policy enforcement with respect to care-centered and educational approaches.

• Responsible for the oversight of the Student Housing and Residential Life community standards process, including communication about departmental expectations in reference to resolution of student violations of community standards. Serves as a resource and referral for Student Housing and Residential Life staff in advanced conduct issues with authority to sanction housing removal.
• In partnership with the Director, serves as the main crisis response manager for the department. Responds to the needs and problems of residents in a conscientious, appropriate, and timely manner.
• Resolves severe or sensitive student or parental concerns and makes a report of resolution, as appropriate, to the Director of Student Housing and Residential Life, Dean of Students and Vice President of Student Affairs and/or President.
• Serves in the Administrator on Call rotation.
• Intervenes and assists in the resolution of staff and student concerns and emergencies, which may disrupt the normal routine of the residential community.
• Provides Director with timely and appropriate information as it relates to students experiencing problems and/or incidents in the residential community.

PHYSICAL WORK ENVIRONMENT:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Primary functions require sufficient physical ability and mobility to work in an office setting; to stand or sit for prolonged periods of time; to occasionally stoop, bend, kneel, crouch, reach, and twist; to lift, carry, push, and/or pull light to moderate amounts of weight; to operate office equipment requiring repetitive hand movement and fine coordination including use of a computer keyboard; to verbally communicate to exchange information; and to occasionally travel to other offices or locations to attend meetings or to pick up or deliver materials. Travel within and out of the state may be required for recruitment and presentations.

This position requires working on campus with students, staff and faculty. The health and safety of our students, faculty, and staff remain our highest priority. In the fall, students, faculty, staff, and the community can expect that masks will be encouraged and that the appropriate degree of social distancing will be in place in all areas based on evolving guidance. Additionally, all students, faculty, and staff are encouraged to be vaccinated before coming to campus. Corporation employees will be required to provide their vaccination status through an online portal.

Knowledge, Skills and Abilities:
Working knowledge of the student development theory and practices, as well as procedures, management and activities of an on-campus housing program. Ability and skill to supervise the work of multiple direct reports and effectively recommend personnel actions. Must possess strong problem solving and conflict resolution skills. Ability to train and evaluate the productivity and performance of employees and analyze situations and take corrective action. Ability to carry out a variety of professionally complex assignments without detailed instructions. Ability to analyze complex situations accurately and adopt effective courses of action. Must have the ability to sensibly manage emergencies and respond diplomatically and effectively to complaints, including those of a sensitive nature. Ability to interpret and apply program rules and regulations. Ability to advise students individually and in groups on routine matters and complex matters. Ability to establish and maintain cooperative working relationships with faculty, CSU administrators, student organizations, and others in committee work. Must possess excellent written and oral communication skills.

Minimum Qualifications:
A Master’s Degree in Student Personnel, Student Affairs, or a related field including experience with counseling techniques, interviewing and conflict resolution AND at minimum four years of progressively responsible post-graduate professional student services work experience managing and coordinating a Student Housing and Residential Life program experience OR equivalent combination of education and experience demonstrating that the applicant has acquired and successfully applied the knowledge and abilities shown above.

Specialized Skills:


Preferred Qualifications:
Experience supervising live-in professionals and will have contributed substantially to the development and management of a residential life program. Highly desirable: Demonstrated understanding of and commitment to the CSUMB Vision Statement and the core values of partnership, innovation, sustainability, community, diversity, service, vision and excellence. Experience working with a diverse and multicultural population and performing community service.

Special Conditions of Employment:
The person holding this position is considered a “mandated reporter” under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment.
A background check (including a criminal records check) must be completed satisfactorily before any candidate can be offered a position with the University Corporation. Failure to satisfactorily complete the background check may affect the application status of applicants or continued employment of current University Corporation employees who apply for the position.
The University Corporation at Monterey Bay is an Affirmative Action/Equal Opportunity Employer. We consider qualified applicants for employment without regard to race, religion, color, national origin, ancestry, age, sex, gender, gender identity, gender expression, sexual orientation, genetic information, medical condition, disability, marital status, or protected veteran status. All employees must be eligible for employment in the U.S. This position is required to maintain confidentiality as outlined in the Department of Education’s Family Educational Rights and Privacy Act (FERPA) and California’s Educational Code Chapter 13 regarding sensitive student issues.
Please note: University Corporation employment is separate and distinct from CSU Monterey Bay or State of California employment. University Corporation employees are not employees of either CSUMB or of the state of California.
All employees must be eligible for employment in the U.S.
University Corporation at Monterey Bay positions are “at-will” employment.
The CSU will require faculty, staff, and students who are accessing campus facilities to be immunized against COVID-19 or have a qualified exemption. This requirement will be effective at the beginning of the Fall 2021 term. The systemwide policy is currently under development. Selected candidates should be prepared to comply with this requirement. Questions can be sent to: hr_corporation@csumb.edu.

Compensation and Benefits:
The hiring salary for this position is $74,000 to $80,000 commensurate with education and experience. This is an exempt position and as such is not eligible for the overtime provisions of the Fair Labor Standards Act. Benefits include medical, dental, vision and life insurance benefits, contributory retirement plan, TSA (403b), 13 paid holidays per year and other benefits.

University Corporation at Monterey Bay positions are “at-will” employment. Please note: University
Corporation employment is separate and distinct from CSU Monterey Bay or State of California employment. University Corporation employees are not employees of either CSUMB or of the state of California.

The University Corporation at Monterey Bay also provides access to affordable campus housing:
https://csumb.edu/corporation/employee-housing

Although CSUMB is located in a high-cost housing area, Schoonover Park rental homes are affordably priced. Monthly rent rates include cable television, garbage service, and sewer. Convenient floorplans, attractive interior appointments, and numerous community amenities make Schoonover Park Rental Homes an exceptional value. Schoonover Park is near the main campus, yet a tranquil world away. The community lies nestled in the secluded beauty of rolling coastal hills three miles east of campus. Living in one of the most desirable areas of California,
you will enjoy the natural splendor and cultural abundance of the Monterey Peninsula. Quality of life begins with your home in Schoonover Park, and extends through every aspect of your California coastal lifestyle.

How to Apply:
To apply, visit https://csumb.peopleadmin.com/postings/6564

A completed online application and resume must be received by the University Corporation Human Resources by 5:00 p.m. on the priority screen date listed above to be guaranteed a review. Application submissions received after the application screening date will be reviewed at the discretion of the Corporation.
For assistance or if you require an accommodation, please call (831) 582-3389, or TTD (800) 735 2929. For computer/online access you may visit the Tanimura & Antle Family Memorial Library (map) or our Student Service Center - first floor ( map). For additional campus information visit CSUMB.edu. For information regarding the University Corporation visit https://csumb.edu/corporation/.
The University Corporation is not a sponsoring agency for any positions.
The Corporation hires only individuals lawfully authorized to work in the United States and is an E-Verify employer. In compliance with state and federal crime awareness and campus security legislation, including The Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act, California Education Code section 67380, and the Higher Education Opportunity Act (HEOA), the Cal State University, Monterey Bay Annual Security and Fire Safety Report is available at https://csumb.edu/clery.
CSUMB is a smoke and tobacco-free campus.
AFFIRMATIVE ACTION/EQUAL OPPORTUNITY EMPLOYER: The Corporation is an Equal Opportunity Affirmative Action employer seeking to recruit and support a broadly diverse community of faculty and staff. We value and celebrate diversity in all its forms and strive to foster an inclusive culture built on respect that affirms inter-group relations and builds cohesion. We consider qualified applicants for employment for their anticipated contributions and without regard to race, color, religion, national origin, age, gender, gender identity or expression, sexual orientation, genetic information, medical condition, pregnancy, marital status, veteran status, or disability.



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