Program and Relationship Manager

Northeastern University
Massachusetts, United States
Salary Not specified
Posted date
Oct 1, 2021

View more

Position Type
Faculty Positions, Business & Management, Management
Employment Level
Employment Type
Full Time

Program and Relationship Manager

About Northeastern:
Founded in 1898, Northeastern is a global research university and the recognized leader in experience-driven lifelong learning. Our world-renowned experiential approach empowers our students, faculty, alumni, and partners to create impact far beyond the confines of discipline, degree, and campus.

Our locations—in Boston; Charlotte, North Carolina; London; Portland, Maine; San Francisco; Seattle; Silicon Valley; Toronto; Vancouver; and the Massachusetts communities of Burlington and Nahant—are nodes in our growing global university system. Through this network, we expand opportunities for flexible, student-centered learning and collaborative, solutions-focused research.

Northeastern's comprehensive array of undergraduate and graduate programs— in a variety of on-campus and online formats—lead to degrees through the doctorate in nine colleges and schools. Among these, we offer more than 195 multi-discipline majors and degrees designed to prepare students for purposeful lives and careers.

About the Opportunity:
Direct and support implementation of large, complex projects that often require multiple resources and functional integration to coordinate activities of the team and ensure customer satisfaction. Manage digital programs within the EDGE team's portfolio to deliver on Northeastern's values around experiential learning.

  • Demonstrated understanding of Project Management processes, strategies and methods.

  • Must have strong people skills and be able to influence project contributors across departments and organizations without having a direct oversight role.

  • Experience working in a highly collaborative environment and promoting a teamwork mentality.

  • High level of initiative and drive with a strong sense of urgency and accountability.

  • Ability to work independently, but also as a team member when the situation warrants.

  • Strong organizational, leadership, operations, and time management skills

  • Ability to solve problems, analyze learner survey and performance data and synthesize and summarize information.

  • Demonstrated strong business writing, internet research and project management/report writing skills.

  • Builds positive relationships across departments, and shows a commitment to collegiality, mutual respect, supportiveness and inclusiveness. Is comfortable working in cross-functional teams and understands how to manage various stakeholders. Acts in a fair, flexible, honest and ethical manner at all times.

  • Values and demonstrates consistently excellent communication skills. Is able to communicate and present to multiple levels of audiences including leadership, external partners, and students.

  • Consistently looks for a better way to do things in order to create organizational efficiency and effectiveness. Acts as a good steward of the university's resources.

  • Knowledge and skills required are normally obtained through a Bachelor's Degree plus 5 to 7 years of related project and/or operations management experience. Master's Degree preferred.

    Salary Grade:

    Additional Information:
    Northeastern University is an equal opportunity employer, seeking to recruit and support a broadly diverse community of faculty and staff. Northeastern values and celebrates diversity in all its forms and strives to foster an inclusive culture built on respect that affirms inter-group relations and builds cohesion.

    All qualified applicants are encouraged to apply and will receive consideration for employment without regard to race, religion, color, national origin, age, sex, sexual orientation, disability status, or any other characteristic protected by applicable law.

    To learn more about Northeastern University's commitment and support of diversity and inclusion, please see

    To apply, visit


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