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Retention Coordinator

Employer
University of Central Oklahoma
Location
Oklahoma, United States
Salary
Salary Not Specified
Date posted
Oct 1, 2021

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Position Type
Administrative, Business & Administrative Affairs, Community Relations & Institutional Outreach, Student Affairs, Academic Advising & Academic Support Services, Admissions, Enrollment, Retention & Registrar, Disabled Student Services, Minority & Multicultural Affairs
Employment Type
Full Time
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Job Details



Position Overview:

  • Collaborates with university faculty, staff, and administrators to design, develop, and implement new programs and adapt existing programs/courses/support services to increase the number of students at all class levels that stay or return to the university each year, complete their degree and graduate.
  • Identify areas of needed change that would increase student retention in a continuous improvement environment.
  • Collect and organize information on what causes students to leave and to develop policy recommendations on solutions, alternative systems and procedures that will increase retention.
  • Serve as a clearinghouse for information on developing a customer service culture in higher education.
  • Performs needs assessment, planning, data collection and analysis in order to make continual improvement to on-going retention programs.
  • Educates faculty, staff, students, and the community on retention philosophy, tools, and issues by publishing articles in campus publications.
  • Design and implement evaluation and follow-up studies to determine the effectiveness, performance, and future needs of programs.
  • Keep abreast of national trends in retention.
  • Serves on standing advisory and ad hoc committees of the university and community as required.


Department Specific Essential Job Functions:

  • Assists with campus retention and graduation efforts.
  • Meet with students on a regular basis to track their academic success.
  • Counsels students regarding academic endeavors.
  • Completes degree checks for individual students and student groups as needed.
  • Acts as a resource person for academic information and decision making strategies.
  • Collects, organizes, and enters data to address issues relating to persistence.
  • Monitors and tracks all student records to ensure persistence in enrollment, good academic standing, and appropriate progress toward graduation.
  • Meets with students to advise and provide retention services.
  • Maintains SSS website and electronic documents.
  • Converts manual records to a computerized based information system.
  • Assists Project Director in planning and implementation of workshops and activities.
  • Manages personal data in accordance with federal human protections certifications requirements.
  • Performs other related duties as assigned.


Qualifications

Qualifications/Experience Required:

  • Requires a bachelor's degree in field plus 3+ years of relevant experience in the chosen field or 7+ years of equivalent work experience that provides knowledge of and exposure to fundamental theories, principles, and concepts.
  • Requires the application of expertise in a chosen field to achieve results.


Qualifications/Experience Preferred:

  • Bachelor's degree.
  • Experience in a higher education setting.
  • Familiarity with Learning Communities.


Knowledge/Skills/Abilities

  • Demonstrated ability to work well with diverse student populations.
  • Ability to work well with peers, supervisor, faculty, staff and students.
  • Excellent oral and written communication, interpersonal, human relations, public relations, and organizational skills.
  • Excellent mechanical, computing, and networking skills.
  • Computer proficiency preferably in Microsoft Office.
  • Ability to work independently, handle multiple tasks simultaneously, and interact professionally with all segments of the University community.
  • Ability to organize and coordinate personnel associated with the project.
  • Ability to maintain confidentiality. Must be detail-oriented.


Physical Demands:

  • Reasonable accommodations (in accordance with ADA requirements) may be made, upon request, to enable individuals with disabilities to perform essential functions.

Company

University of Central Oklahoma.

With strong connections throughout the Oklahoma City metro, the University of Central Oklahoma is dedicated to developing in students the confidence to succeed through transformative learning experiences. Central prides itself as a smart investment for success, preparing future leaders in an opportunity-rich environment, with access to more than 200 student organizations and the internship, employment, entertainment and cultural offerings of the rapidly growing Oklahoma City metropolitan area. Founded in 1890 and accredited by the Higher Learning Commission of the North Central Association of Colleges and Schools, Central connects its nearly 14,000 students to unmatched value found in 118 undergraduate areas of study and 83 graduate programs from its main campus in Edmond and facilities throughout the metro area.

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