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University of Wisconsin-Madison
Wisconsin, United States
Salary Not Specified
Posted date
Sep 30, 2021

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Position Type
Administrative, Academic Affairs, Librarians & Library Administration, Business & Administrative Affairs, Business & Administrative Support, Community Relations & Institutional Outreach
Salary Band
Not specified
Employment Type
Full Time
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Job no: 242213-US
Work type: Staff-Full Time
Location: Madison
Categories: Library, Museum, Arts, Office & Administrative Support

Position Summary:

This position provides advanced support work in the Public Services department of
Memorial Library and is responsible for the general management of the library during
night and weekend hours. This position oversees the security and general functioning of
the library, responding to security and emergency situations and managing circulation
services, and exercising good judgement in the application of policies and procedures.

This position also provides information services (chat, email, phone), assists in the
planning and implementation of operational policies and procedures and trains,
schedules and oversees student hourly employees. This position requires a high
degree of organization, ability to multi-task, ability to work independently on multiple
projects, and a focus on details. This individual must work effectively as a team member
and be comfortable with some task ambiguity, as work demands fluctuate.

Position Duties:

List of Duties

Institutional Statement on Diversity:

Diversity is a source of strength, creativity, and innovation for UW-Madison. We value the contributions of each person and respect the profound ways their identity, culture, background, experience, status, abilities, and opinion enrich the university community. We commit ourselves to the pursuit of excellence in teaching, research, outreach, and diversity as inextricably linked goals.

The University of Wisconsin-Madison fulfills its public mission by creating a welcoming and inclusive community for people from every background - people who as students, faculty, and staff serve Wisconsin and the world.

For more information on diversity and inclusion on campus, please visit: Diversity and Inclusion

Degree and Area of Specialization:

No Degree Required

Minimum Years and Type of Relevant Work Experience:

Physical Requirements:
- Ability to occasionally lift 50 pounds
- Ability to work on a computer for 6+ hours
- Ability to move around a large building with or without an accommodation

Required Skills:
- Ability to demonstrate strong customer service skills
- Strong written and verbal communication skills, as well as knowledge of basic computer skills (including knowledge of word processing and spreadsheet applications)

Preferred Skills:
-Experience working in a library setting
- Experience with or knowledge of circulation functions (checkout, return,
recall, hold, etc)
- Experience overseeing or directing the work of staff
- Experience in planning, developing, and application of policies and
- Ability to work independently and with a team
- Ability to be flexible, pay close attention to detail and respond well to
multiple competing demands
- Ability to analyze problems and suggest solutions

Additional Information:

Knowledge and Skills:
1. Ability to establish and maintain effective lead worker relationships with other
2. Ability to represent the library to the public in a positive, helpful manner.
3. Ability to reorganize workload of the department to meet changed
4. Ability to handle security problems with diplomacy and emergencies in a safe
and efficient manner.
5. Ability to learn Circulation policy and procedure, including building access and
borrowing privileges, and an understanding of when exceptions are appropriate.
6. Ability to learn the record structure for monographs and serials (bibliographic
records, volume holdings, order record, etc).
7. Knowledge of circulation functions (checkout, return, recall, hold, etc).
8. Ability to learn record creation functions (item records, etc.)
9. Ability to learn call number systems used by the library (Library of Congress,
10. Ability to learn general library services and locations.
11. Ability to abide by departmental procedures in event of medical and building
emergencies, equipment failures, criminal activity.
12. Knowledge of computer application (Word, Excel, Office 365, etc.).
13. Ability to communicate effectively in written as well as oral form.
14. Good public service skills in dealing with both our internal and external



Work Schedule:

Nights and Weekends

Appointment Type, Duration:



Minimum $16.50 HOURLY
Depending on Qualifications

Instructions to Applicants:

Resume and Cover Letter are required. References will be collected from finalists prior to the finalist interview stage.


Nate Ebert
Relay Access (WTRS): 7-1-1 (out-of-state: TTY: 800.947.3529, STS: 800.833.7637) and above Phone number (See RELAY_SERVICE for further information. )

Official Title:


Employment Class:

University Staff-Ongoing

Job Number:


The University of Wisconsin is an Equal Opportunity and Affirmative Action Employer. We promote excellence through diversity and encourage all qualified individuals to apply.

If you need to request an accommodation because of a disability, you can find information about how to make a request at the following website:

The University of Wisconsin-Madison is engaged in a Title and Total Compensation (TTC) Project to redesign job titles and compensation structures. As a result of the TTC project, official job titles on current job postings may change. Job duties and responsibilities will remain the same. For more information please visit: .

Employment will require a criminal background check. It will also require you and your references to answer questions regarding sexual violence and sexual harassment.

The University of Wisconsin System will not reveal the identities of applicants who request confidentiality in writing, except that the identity of the successful candidate will be released. See Wis. Stat. sec. 19.36(7).

The Annual Security and Fire Safety Report contains current campus safety and disciplinary policies, crime statistics for the previous 3 calendar years, and on-campus student housing fire safety policies and fire statistics for the previous 3 calendar years. UW-Madison will provide a paper copy upon request; please contact the University of Wisconsin Police Department .

Applications Open: Sep 30 2021 Central Daylight Time
Applications Close: Oct 25 2021 11:55 PM Central Daylight Time

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