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Administrative Assistant - Office of Student Living

Syracuse University
New York, United States
Salary Not Specified
Posted date
Sep 28, 2021

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Position Type
Administrative, Academic Affairs, Academic Administration, Business & Administrative Affairs, Business & Administrative Support, Student Affairs, Other Student Affairs, Student Activities & Services, Executive, Executive Directors
Employment Level
Employment Type
Full Time
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Posting Details

Job # 037536 Department Code 00000 Department Office of Student Living Job Title Administrative Assistant - Office of Student Living Location Syracuse, NY Pay Range Commensurate with experience Staff Level S3 FLSA Status Non-exempt Hours
Standard University business hours

8:30am – 5:00pm (academic year)
8:00am – 4:30pm (summer)

Hours may vary based on operational needs. Job Type Full-time Campus Syracuse, NY Unionized Position Code Not Applicable Job Description
This position will provide administrative support to the Senior Director, Student Living and the Director of Residence Life. Provides support for various department functions including committees, student conduct, and crisis response. The administrative assistant serves as a resource for the students, staff, and the public and is responsible for maintaining close working relationships with a variety of offices and academic departments of the University. This is a twelve-month position. Qualifications
Educational Requirements:
Associate’s Degree Required

Experience Requirements (minimum):
  • 2-4 years administrative experience working in an office environment.
  • Knowledge and understanding of standard office practices and procedures.
  • Customer service or managerial experience communicating with internal and external stakeholders, in person and/or on the telephone.
  • Understanding of cultural differences, and an ability to work with a large, diverse team.
  • Demonstrated organizational skills, ability to handle multiple requests in a fast-paced environment.
  • Demonstrated interpersonal skills, diplomacy, tact, discretion, confidentiality.
  • Proficiency in Microsoft Office, including Teams.
  • Experience in setting priorities and goals; effectively manages work.
  • Demonstrated ability to communicate effectively, verbal, non-verbal, and written.
Job Specific Qualifications
  • Proficient in Microsoft Word Office, Excel, Access, Adobe, PowerPoint, e-mail, and other computer programs required.
  • Knowledge of PeopleSoft preferred.
  • Strong organizational, interpersonal, and attention to detail skills is a must.
  • Ability to handle sensitive and confidential information is required.
  • Demonstrated ability to prioritize and deal with multiple demands.
  • Ability to conduct basic on-line research and benchmarking.
  • Administrative Support for Sr. Director, Student Living and Director of Residence Life
    • Manage calendars for Sr. Director and Director
    • Schedule meetings, assists with agendas and meeting materials, reserves rooms, coordinates catering, triages phone calls, assists with travel (limited), etc. for the Sr. Director and Director
    • Collate and distribute reports and memos, prepare communications, write and edit documents, create and maintain filing systems (electronic and / or hardcopy)
    • Coordinate weekly and/or monthly updates (residential education activities, assessment metrics, package / mail metrics, etc.) for the sr. director / director.
    • Read, research, and route correspondence for the Sr. Director / Director. Collects and analyzes information to draft and respond to correspondence.
    • Reviews all end-of-year reports to pull relevant assessment data.
    • Works with the Sr. Director to prepare the annual report.
    • Completes special projects for the Sr. Director / Director.
    • Prepare and maintain files of confidential nature.
  • Departmental Process Support
    • Coordinate administrative process for conduct and departmental standard violations using the University’s conduct software.
    • Maintain accurate judicial and departmental standard violations records and databases.
    • Works as a liaison for the Office of Residence Life & the Office of Students Rights & Responsibilities
    • Submit monthly judicial and departmental standard reports to the Director of Residence Life.
    • Prepare the on-call report on a weekly basis.
    • Provides correspondence from the OSL for students involved in crisis response processes.
    • Coordinates administrative aspects of fall and spring building tours with the Office of Admissions and residential building staff.
    • Coordinates internal brown-bag learning and development activities for administrative staff.
  • Other Duties as Assigned / Professional Development
    • Serves on and provides administrative support to one of the Office of Student Living foundational committees (Assessment & Strategic Planning, RA Training, Leadership, etc.) as needed. Serves on other Office of Student Living, divisional, or university committees as assigned.
    • Cover phones, email, and the front entrance desk on an as needed basis.
    • Evening / weekend hours are infrequent, but possible at critical times.
    • Other duties as assigned.
    • Participate in the formal and informal evaluation process.
    • Participate in formal and informal training.
    • Attends a minimum of two diversity, equity, and/or inclusion development sessions / year.
    • Participate in campus opening / Syracuse Welcome. Volunteers for various departmental, divisional, and campus initiatives when needed / as interested / as approved.
    • Adhere to Association of College and University Housing Officers-International ( ACUHO -I) and American College Personnel Association ( ACPA ) ethical standards.
Physical Requirements
* Tools/Equipment
* Application Instructions
In addition to completing an online application, please attach a resume and cover letter. About Syracuse University
Syracuse University is a private, international research university with distinctive academics, diversely unique offerings and an undeniable spirit. Located in the geographic heart of New York State, with a global footprint, and nearly 150 years of history, Syracuse University offers a quintessential college experience.

The scope of Syracuse University is a testament to its strengths: a pioneering history dating back to 1870; a choice of more than 200 majors and 100 minors offered through 13 schools and colleges; nearly 15,000 undergraduates and 5,000 graduate students; more than a quarter of a million alumni in 160 countries; and a student population from all 50 U.S. states and 123 countries. For more information, please visit About the Syracuse area
Syracuse is a medium-sized city situated in the geographic center of New York State approximately 250 miles northwest of New York City. The metro-area population totals approximately 500,000. The area offers a low cost of living and provides many social, cultural, and recreational options, including parks, museums, festivals, professional regional theater, and premier shopping venues. Syracuse and Central New York present a wide range of seasonal recreation and attractions ranging from water skiing and snow skiing, hiking in the Adirondacks, touring the historic sites, visiting wineries along the Finger Lakes, and biking on trails along the Erie Canal. EEOC
Syracuse University is an equal-opportunity, affirmative-action institution. The University prohibits discrimination and harassment based on race, color, creed, religion, sex, gender, national origin, citizenship, ethnicity, marital status, age, disability, sexual orientation, gender identity and gender expression, veteran status, or any other status protected by applicable law to the extent prohibited by law. This nondiscrimination policy covers admissions, employment, and access to and treatment in University programs, services, and activities. Commitment to Supporting and Hiring Veterans
Syracuse University has a long history of engaging veterans and the military-connected community through its educational programs, community outreach, and employment programs. After World War II, Syracuse University welcomed more than 10,000 returning veterans to our campus, and those veterans literally transformed Syracuse University into the national research institution it is today. The University’s contemporary commitment to veterans builds on this historical legacy, and extends to both class-leading initiatives focused on making an SU degree accessible and affordable to the post-9/11 generation of veterans, and also programs designed to position Syracuse University as the employer of choice for military veterans, members of the Guard and Reserve, and military family members. Commitment to a Diverse and Inclusive Campus Community
Syracuse University maintains an inclusive learning environment in which students, faculty, administrators, staff, curriculum, social activities, governance, and all other aspects of campus life reflect a diverse, multi-cultural, and international worldview. The University community recognizes and values the many similarities and differences among individuals and groups. At Syracuse, we are committed to preparing students to understand, live among, appreciate, and work in an inherently diverse country and world made up of people with different ethnic and racial backgrounds, military backgrounds, religious beliefs, socio-economic status, cultural traditions, abilities, sexual orientations and gender identities. To do so, we commit ourselves to promoting a community that celebrates and models the principles of diversity and inclusivity. Quick Link Job Posting Date 09/28/2021 Application Deadline Full Consideration By Job Category Staff Message to Applicants
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