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Part-Time Student Services Assistant

Employer
Montgomery County Community College
Location
Pennsylvania, United States
Salary
Competitive Salary
Posted date
Oct 1, 2021

View more

Position Type
Administrative, Student Affairs, Admissions, Enrollment, Retention & Registrar
Employment Level
Administrative
Employment Type
Part Time
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Part-Time Student Services Assistant

Blue Bell, PA

 

Montgomery County Community College invites applications for the Part-Time Student Services Assistant position.  The Student Services Assistant will provide support to both new and returning students at the College as part of the College’s mission of access, retention, and completion, with responsibility for ensuring a high level of customer service through support of the Enrollment Services Processing Team.  This includes in-person and back office duties. Service touchpoints will include the use of the following methods: in person; phone; email; text; online; chat, Starfish; Blackboard, and other Self-Service systems to support student success

 

Hours: 25 hour per week. During Peak times, may work up to 29 hours.  Hours are Monday through Thursday, 2:00pm to 7:00pm, Friday 12:00pm to 5:00pm, and Saturdays as needed.

 

*This position has college-wide responsibilities and requires travel between all campuses and off-site locations. The primary office location will be the Blue Bell campus.

The selected candidate will work on campus a minimum of two (2) days per week.  As the College re-opens the campuses, the selected candidate will transition to 100% on-campus work.

 

ESSENTIAL KNOWLEDGE & SKILLS:

Education/Training/Work Experience:

  • High School diploma or GED required with 3 years work related experience required OR
  • Associate’s degree may be preferred with 1 to 2 years work related experience required
  • Proficiency in computer skills required
  • Excellent communication, both written and oral required

 

Specialized Knowledge & Skills:

  • Specialized training in specific software or process may be required
  • Customer service skills
  • Problem-solving skills
  • Ability to take initiative and work with minimal supervision

 

Additional Information Required:

  • Ability to multitask
  • Attention to detail
  • Ability to maintain confidentiality
  • Ability to prioritize workload
  • Ability to use some discretion and judgment
  • Ability to work within a team-oriented setting

 

Montgomery County Community College offers a comprehensive curriculum of more than 100 degree and certificate programs, a Virtual Campus, a Culinary Arts Institute, a Municipal Police Academy, and specialized workforce development programs, all of which leverage the College’s nationally ranked use of innovative technology. An Achieving the Dream (AtD) Leader College of Distinction, the institution is positioned at the vanguard of national efforts to increase completion, improve learning outcomes, and remove barriers to access for more than 19,000 students annually. The College is also recognized regionally and nationally for its sustainability leadership, work with military veterans, and community service and service learning opportunities. Montgomery County Community College has been named as one of the top 60 employers for 2019 in Pennsylvania by Forbes and as one of the Most Promising Places to Work in Community Colleges in the nation for four consecutive years by the National Institute for Staff and Organizational Development (NISOD) for its commitment to diversity through inclusive learning and work environments, student and staff recruitment and retention practices, and meaningful community service and engagement opportunities. Visit mc3.edu or join us on Twitter @mccc.

 

Apply online: For the complete job description and to apply for this position, please visit https://www.mc3.edu/employment-opportunities Closing date for applications is 10/10/2021.

 

About Montgomery County Community College

For more than 55 years, Montgomery County Community College has grown with the community to meet the evolving educational needs of Montgomery County. The College’s comprehensive curriculum includes more than 100 associate degree and certificate programs, as well as customized workforce training and certifications. Students enjoy the flexibility of learning at the College’s thriving campuses in Blue Bell and Pottstown, at the Culinary Arts Institute in Lansdale, and online through a robust Virtual Campus.

 

As an Achieving the Dream Leader College of Distinction, the institution is positioned at the vanguard of national efforts to remove barriers to access, improve learning outcomes, and increase completion for all students. The College also is recognized regionally and nationally for its sustainability leadership, work with military veterans, community service and service learning opportunities, and use of classroom technology. For the fourth consecutive year, MCCC has been named one of the Most Promising Places to Work in Community Colleges in the nation by the National Institute for Staff and Organizational Development for its commitment to diversity through inclusive learning and work environments, student and staff recruitment and retention practices, and meaningful community service and engagement opportunities. For more information, visit https://www.mc3.edu.

 

Montgomery County Community College (MCCC) has a strong institutional commitment to diversity and is dedicated to excellence through diversity in education and employment. MCCC, an EEO Employer, provides equal employment and educational opportunities to all who are qualified. In keeping with the College’s diversity initiative, MCCC seeks and welcomes applications from diverse candidates, those who have had multicultural experience, and those who can demonstrate a commitment to diversity.

 

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