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Administrative Support Associate I/II - Admin

Auburn University
Alabama, United States
Salary Not Specified
Posted date
Sep 30, 2021

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Position Type
Administrative, Academic Affairs, Academic Administration, International Programs, Other Academic Affairs, Business & Administrative Affairs, Business & Administrative Support
Employment Level
Salary Band
Not specified
Employment Type
Full Time
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Position Details

Requisition Number


Home Org Name

International Programs

Division Name

Provost and VP Academic Affair

Position Title

Administrative Support Associate I/II - Admin

Job Class Code


Appointment Status


Part-time FTE

Limited Term


Limited Term Length

Job Summary

The Office of International Programs is seeking candidates for the position of Administrative Support Associate – Admin. The individual in this position reports to the Director of International Student & Scholar Services and is responsible for a variety of administrative and clerical support duties for the International Programs professional staff.

This individual will be the first point of contact for all units within the Office of International Programs and serve as the office receptionist/assistant. The incumbent will be responsible for
greeting all visitors in a positive, enthusiastic, and approachable manner.

Essential Functions

Duties include, but not limited to: assisting international students and scholars with immigration inquiries, mailing of immigration documents, distributing incoming paperwork to appropriate team members, answering a multi-line telephone, routing visitors to the appropriate unit, and assisting immigration team members with various student-related functions. Must have the ability to learn and understand basic federal immigration regulations.

The ideal candidate will have the ability to work under supervision, in a team and independently; strong organizational skills; ability to multitask, manage frequent interruptions, perform additional assigned tasks on short notice with few errors and initiative to recognize the needs of the office and offer support where appropriate.

Education Level

High school diploma or equivalent

Field of Study

Years of Experience


Area of Experience

Experience in clerical and administrative support services.

Requirements for Additional Job Levels

Level II requires 4 years of experience in clerical and administrative support services.

Education Level

Field of Study

Years of Experience

When a candidate has the required education, but lacks the required experience, they may normally apply additional appropriate education toward the experience requirement, at a rate of one (1) year relevant education per year of required experience.

Area of Experience

Requirements for Additional Job Levels

Minimum Skills and Abilities

The ability to effectively communicate; excellent interpersonal skills; attention to detail; ability to patiently interact with clientele and strong customer service skills. A commitment to an inclusive and diverse campus environment is essential.

Minimum Technology Skills

Minimum License and Certifications

Desired Qualifications

Proficiency in computer applications and advanced critical thinking skills. Solid knowledge of various database and software programs; Bachelor’s degree preferred.

Salary Grade


Salary Range

$20,300 - $37,200

Job Category

Office/Administrative Support

Working Hours if Non-Traditional


City position is located in:


State position is located:


List any hazardous conditions or physical demands required by this position


Posting Date


Closing Date


EEO Statement

Auburn University is committed to an inclusive and diverse campus environment. Women, underrepresented groups, individuals with disabilities and veterans are encouraged to apply.

AUBURN UNIVERSITY IS AN AFFIRMATIVE ACTION / EQUAL OPPORTUNITY EMPLOYER . It is our policy to provide equal employment opportunities for all individuals without regard to race, sex, religion, color, national origin, age, disability, protected veteran status, genetic information, sexual orientation, gender identity, or any other classification protected by applicable law.

Special Instructions to Applicants

Quick Link for Internal Postings
Documents Needed to Apply
Required Documents
  1. Resume
  2. Cover Letter
Optional Documents
  1. Letter of Recommendation
Supplemental Questions

Required fields are indicated with an asterisk (*).

  1. * Please provide how you first became aware of this opportunity. Your response helps us determine how we can more effectively reach our candidates.

    (Open Ended Question)

  2. * Do you have a high school diploma or equivalent?
    • Yes
    • No
  3. * Do you have 2 years of experience in clerical and administrative support services OR a degree to use in lieu of years of experience?
    • Yes
    • No

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