Periodontics Residency Coordinator, Periodontics, 57678

Hiring Department

Advanced Periodontics, UMKC School of Dentistry

Job Description

The Periodontics department at the UMKC Dental School is seeking an experienced, customer-service focused Residency Coordinator / Office Support Assistant to join their busy clinic. Located at the front desk of the Clinic, this individual must be able to successfully work with frequent interruptions, while meeting deadlines and producing high-quality work. Successful applicants will have a basic understanding of the importance of patient care. Duties include but are not limited to:

• Answer departmental phone calls, after-hours messages and emails – including referrals from within the dental school and from private practice health care professionals; route information to appropriate person(s) in a timely manner and answer routine office inquiries using own knowledge of office policies and procedures.
• Provide direction to dental assistants to ensure clinical setups are completed prior to patient arrival.
• Maintain dynamic and fluid faculty and resident calendars and properly and promptly update and communicate changes to the calendar.
• Draft correspondence, reports and other materials as requested. Proofread documents, manuals, reports, referrals and consults for completeness and accuracy before forwarding. Provide final copies for review and signature.
• Sort departmental mail and information for faculty, staff and residents. Receive and ship packages for the department.
• Inventory, maintain, and orders supplies and equipment from outside vendors or university departments – including high dollar and sensitive items such as dental implants, biological materials, emergency medical equipment / supplies and controlled / scheduled drugs and narcotics.
• Select and schedule meeting facilities, equipment, and meals for meetings, ensuring all necessary arrangements are made within the department and with / for individuals outside of the UMKC system.
• Provide assistance for ongoing or special projects, including research involving patients. Other duties as assigned by supervisor.
• Develop and maintain professional relationships with the faculty, staff, residents, patients, and colleagues in all units and departments within the dental school and the UM system.
• Possess excellent communication and organizational skills.
• Be committed to elite customer service. The Advanced Education in Periodontics Residency Clinic is extremely busy, with constant and continual public contact, including many patients who are seen on an ongoing basis. The individual must make a resilient, professional first impression, and establish strong, positive rapport with patients, referring health care professionals and anyone else in contact with the department.

Minimum Qualifications

• High school diploma or equivalent and
• At least 5 years of experience from which comparable knowledge and skills can be acquired is necessary

Preferred Qualifications

• Previous administrative experience in a patient setting is preferred
• Advanced Outlook Calendaring and Excel Skills are preferred

Full Time/Part Time

Full time, 100% benefit-eligible, staff position.

Salary

$13.27 to $17.50 per hour, commensurate with experience

Application Deadline

Review of applications will begin immediately!

Application Instructions

Applicants must combine all application materials (cover letter, resume, and list of five references with contact information) into one PDF or Microsoft Word document and upload as a resume attachment.

Limit document name to 50 characters. Maximum size limit is 11MB. Do not include special characters (e.g., /, &, %, etc.).

If you are experiencing technical problems, please call (800) 488-5288.

Comments

A completed COVID-19 vaccination series is required unless exempted for medical or religious reason.

Equal Employment Opportunity

Equal Opportunity is and shall be provided for all employees and applicants for employment on the basis of their demonstrated ability and competence without unlawful discrimination on the basis of their race, color, national origin, ancestry, religion, sex, pregnancy, sexual orientation, gender identity, gender expression, age, disability, protected veteran status, or any other status protected by applicable state or federal law. This policy shall not be interpreted in such a manner as to violate the legal rights of religious organizations or the recruiting rights of military organizations associated with the Armed Forces or the Department of Homeland Security of the United States of America. For more information, call the Vice Chancellor - Human Resources at 816-235-1621.

Reasonable accommodations may be made to enable individuals with disabilities to perform the duties and functions of this job. If you believe you may have difficulty performing any of the duties or functions of this job, please contact the Office of Affirmative Action at (816) 235-1323.

EEO IS THE LAW

To read more about Equal Employment Opportunity (EEO) please use the following links:

• EEO is the Law English Version
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UMKC Statement on Diversity

UMKC values diversity as central to its mission as an urban-serving research university and as a driver of excellence in teaching and learning. UMKC embraces a broad spectrum of diversities, including race, ethnicity, culture, nationality, gender, age, sexual orientation, disability, linguistic ability, learning style, religion, socioeconomic and veteran status, life experiences, educational level and family structure. For more information on our diversity mission, visit the Office of Diversity and Inclusion website: http://info.umkc.edu/diversity/

UMKC is the largest comprehensive, fully accredited university in the Kansas City area. Our students come from all 50 states and over 85 countries, enriching our community with diverse perspectives. With more than 125 academic areas, our students have a lot of opportunities to explore on their way to discovering and creating their perfect career. We are at the heart of a thriving urban area where the city’s life and energy influence everything that happens here. We are Kansas City’s university and we can’t wait for you to join us! Find out more about UMKC in the About UMKC section of our website.

Details about UMKC’s community and the benefits of being an employee can be found on our careers page.