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Director of Financial Aid

Whitman College
Washington, United States
Salary Not specified
Posted date
Sep 30, 2021

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Position Type
Administrative, Student Affairs, Financial Aid
Employment Level
Employment Type
Full Time
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Director of Financial Aid
Whitman College

Walla Walla, WA

Founded in 1882, Whitman College is a selective private, independent, co-educational, nonsectarian residential liberal arts college located in Walla Walla, Washington. Whitman's approximate 1,500 students come from 45 states and 38 countries. Whitman College provides a rigorous liberal arts education of the highest quality to passionate and engaged students from diverse backgrounds. Whitman students develop their intellectual and creative capacities in a supportive scholarly community that prioritizes student learning within and beyond the classrooms.


Reporting to the interim vice president for admission and financial aid, the director will be responsible for the overall management and administration of all student financial aid, as well as the operation of the Financial Aid Office. The director of financial aid is a strategic partner in meeting the college's admission and retention goals, leading staff, and partnering with colleagues across the college. The director is responsible for the awarding and disbursement of the annual financial aid expenditures, a comprehensive aid budget of approximately $40 million. Supervising a staff of three who provide service for financial aid applicants, the director will hire, train, and provide professional development opportunities and mentoring to all financial aid staff members.

The director must be a relentless advocate for Whitman College students, a strategic enrollment management thinker and contributor, an expert in administering federal, state, and institutional financial aid programs, and an innovator who is motivated to bring new approaches, technologies, and communications tactics to the financial aid realm. Specifically, the director will be expected to:
  • analyze and interpret federal and state legislation relative to financial aid functions and oversee the implementation of new regulatory requirements;
  • ensure that all federally mandated requirements are performed as stipulated;
  • provide individual, student-centered counseling services to students and families;
  • monitor processing activities and implement corrective action when needed;
  • lead and collaborate with campus partners in the college's diversity, equity and inclusion work, with a focus on DEI-related financial aid initiatives;
  • contribute to the development of both need and merit-based financial aid awarding and packaging policies alongside the admission, communication, and financial aid leadership team and the college's enrollment analytics partner, with an eye toward using advanced predictive analytics to leverage financial aid for the college's enrollment management and access goals;
  • adjudicate on professional judgment and additional aid appeal requests;
  • collaborate with colleagues across campus to ensure student retention in cases where financial needs may be a barrier;
  • collaborate with colleagues across the college to encourage fair and equitable administration of and access to work-study job opportunities for students;
  • contribute to the development of financial aid consumer publications and web material; and
  • create an office culture that values innovation, collaboration, accountability, as well as data informed decision making.

A bachelor's degree, a minimum of five years of professional experience in a financial aid office, and experience managing institutional based scholarship programs are required; master's degree preferred. In addition, expert knowledge of general financial aid systems, procedures, and federal and state financial aid regulations, as well as knowledge of management skills and counseling techniques, will be expected of the director. Sophisticated understanding and demonstrated experience with financial aid leveraging modeling, strong data/analytical skills, and expert utilization of data and current industry technology in support of the division's goals and responsibilities will be expected of the director. Excellent interpersonal and management skills and exceptional written, face-to-face, and presentation skills will also be required.

Review of applications will begin October 25, 2021 and will continue until the position is filled. To apply for this position please click on the Apply button, complete the brief application process, and upload your resume and position-specific cover letter. Nominations for this position may be emailed to Anne-Marie Kenney at Applicants needing reasonable accommodation to participate in the application process should contact Spelman Johnson at 413-529-2895.

    Visit the Whitman College website at

    Whitman College is building a diverse academic community of highly qualified students, faculty, and staff. Diversity is fundamentally important to the character and mission of Whitman College. Diversity enriches our community and enhances intellectual and personal growth.

    The College provides equal employment opportunities to all employees and applicants for employment without regard to race, color, sex, gender, religion, age, marital status, national origin, disability, veteran's status, sexual orientation, gender identity, or any other basis prohibited by applicable federal, state, or local laws.

    This policy does not permit or require the lowering of bona fide job requirements or qualification standards to give preference to any employee or applicant for employment. The College will take positive measures in accordance with prevailing law to increase the diversity of the applicant pool. This may include identifying referral services specializing in candidates who may contribute to the diversity of the College, requesting voluntary and anonymous data on candidate searches and asking candidates to address (either verbally or in writing) the importance of diversity and the contributions they can make to the core value of diversity at Whitman College.

    For full application instructions and position description, visit

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