Access Services Specialist
Administrative/Office Support, Library
Library Technician 3
Appointment Type and Duration:
$17.14-$25.84 per hour
Review of Applications Begins
Position closes October 18, 2021.
Special Instructions to Applicants
Along with your online application, please upload a resume, cover
letter, and responses to the following supplemental
1. Please provide examples of how you have used library-specific
computer applications (e.g., integrated library systems,
institutional repositories, content management systems) in current
or previous work experiences. Please include names of the
applications, how you used them, and levels of proficiency.
2. Please describe examples of current or previous work experiences
where you worked independently in a busy public service environment
without a supervisor readily available.
About the University:
The University of Oregon is one of only two Pacific Northwest
members of the Association of American Universities and holds the
distinction of a “very high research activity” ranking in the
Carnegie Classification of Institutions of Higher Education. The UO
enrolls more than 20,000 undergraduate and 3,600 graduate students
representing all 50 states and nearly 100 countries.
The University of Oregon is guided by a diversity framework that
involves a commitment to diversity, equity, and inclusion for all
students, faculty, staff, alumni, and community members. The UO's
295-acre campus features state-of-the art facilities in an
arboretum-like setting within the traditional homelands of the
The UO is located in Eugene, a vibrant city of 167,000 with a wide
range of cultural and culinary offerings, symphony, opera, jazz,
and theatrical venues; a pleasant year-round climate; and a
community engaged in environmental and social concerns. The campus
is within easy driving distance of the Pacific Coast, the Cascade
Mountains, and Portland.
About the Libraries:
The University of Oregon Libraries are an essential partner in the
University's educational, research, and public service mission.
With five locations on the Eugene campus, and branches at UO
Portland and at the Oregon Institute of Marine Biology, the
Libraries offer many flexible, service- and technology-rich
environments for our users' research and learning needs. The UO
Libraries are committed to supporting and enhancing the diversity
of the university community, providing a culturally inclusive
environment where diversity of thought and expression is valued and
respected, and disrupting systemic inequalities. With a focus on
equity in service, we strive to create a powerful learning
community, a welcoming space where faculty, students, and patrons
of all ages and cultural and ethnic backgrounds can access the
information necessary to achieve their personal and professional
goals. Our mission is to actively support the student learning
experience, enable the creation and stewardship of knowledge, and
contribute to advancements in teaching, research, scholarship, and
public service. We value intellectual freedom, user-centered
service, evidence-based approaches, transparency, innovation,
teamwork, diversity, and integrity.
The University of Oregon Libraries is the only Association of
Research Libraries (ARL) member in Oregon. The library is a member
of the Orbis Cascade Alliance, SPARC, Center for Research
Libraries, DuraSpace, the Council on Library and Information
Resources, Coalition for Networked Information, EDUCAUSE, and other
About Research, Instruction, and Access Services:
Research, Instruction, and Access Services (RIAS) is responsible
for an array of services and programs to meet the research,
teaching, and learning needs of the University of Oregon community.
RIAS encompasses six major areas: Research and Instructional
Services, Data Services, Undergraduate Engagement, E-learning and
OER, Access Services, and five of the Branch Libraries (Design
Library, the Portland Library and Learning Commons, Price Science
Commons & Research Library (PSC), the Mathematics Library, and
the Loyd and Dorothy Rippey Library at the Oregon Institute of
Marine Biology (OIMB)). The mission of RIAS is to enhance student
success and support, and extend faculty research and teaching by
facilitating access to information resources and building
collections, implementing innovative engagement activities,
providing online and face-to-face information and data literacy
programming, and promoting affordable course materials by offering
initiatives and programs to support the adoption of Open
Educational Resources (OER).
The purpose of this Access Services Specialist Library Technician 3
(LT3) position is to oversee Knight Library's facilities and
operations during evenings and through closing on Fridays and
Saturdays, and opening on Sundays during the academic terms. The
person in this position provides public service at the Knight
Library Checkout & Reserves Desk; communicates with patrons and
colleagues from within and outside the work unit via e-mail,
telephone, and in-person; and assists departmental management in
the training and oversight of LT1 and LT2 staff and student
assistants. The position also oversees circulating technology,
video collection, and viewing equipment in Knight Library;
maintains internal and public-facing departmental webpages,
including Knight Library's calendars and open hours; and performs
various specialized tasks that require a high level of non-routine
decision making, judgment, expertise, and independence.
- Bachelor's degree plus two (2) years of library experience
within the last five (5) years; OR,
- Four (4) years of library experience within the last five (5)
- AND, advanced proficiency in multiple library-specific computer
applications, (e.g., integrated library systems, database
applications, institutional repository; content management
- Ability to consistently provide and demonstrate professional
and user-focused customer service.
- Ability to sustain professional relationships with colleagues
and business partners.
- Ability to communicate effectively in writing and
- Ability to effectively manage a large workload and meet
- Ability to work independently and practice sound judgment and
business acumen without a supervisor readily available.
- Ability to work as a member of a team.
- Proficiency in basic office computing applications (e.g., Word,
- Ability to adapt to rapid change and ambiguity.
- Ability to troubleshoot technological, procedural, and other
types of problems.
- Ability to remain current in, interpret, determine compliance
with, and enforce policies, procedures, guidelines, and
- Ability to work within and foster a diverse work
- Experience working independently in a busy public service
environment without a supervisor readily available.
- Experience supervising, overseeing, or leading the work of
colleagues or volunteers.
- Advanced experience utilizing and troubleshooting laptops
and/or AV technology.
- Experience working in a branch library system and/or library
FLSA Exempt: No
All offers of employment are contingent upon successful
completion of a background inquiry.
This is a classified position represented by the SEIU Local 503,
Oregon Public Employees Union.
The University of Oregon is proud to offer a robust benefits
package to eligible employees, including health insurance,
retirement plans and paid time off. For more information about
benefits, visit http://hr.uoregon.edu/careers/about-benefits.
The University of Oregon is an equal opportunity, affirmative
action institution committed to cultural diversity and compliance
with the ADA. The University encourages all qualified individuals
to apply, and does not discriminate on the basis of any protected
status, including veteran and disability status. The University is
committed to providing reasonable accommodations to applicants and
employees with disabilities. To request an accommodation in
connection with the application process, please contact us at
email@example.com or 541-346-5112.
UO prohibits discrimination on the basis of race, color, sex,
national or ethnic origin, age, religion, marital status,
disability, veteran status, sexual orientation, gender identity,
and gender expression in all programs, activities and employment
practices as required by Title IX, other applicable laws, and
policies. Retaliation is prohibited by UO policy. Questions may be
referred to the Title IX Coordinator, Office of Civil Rights
Compliance, or to the Office for Civil Rights. Contact information,
related policies, and complaint procedures are listed on the
In compliance with federal law, the University of Oregon prepares
an annual report on campus security and fire safety programs and
services. The Annual Campus Security and Fire Safety Report is
available online at http://police.uoregon.edu/annual-report.
To apply, visit https://careers.uoregon.edu/en-us/job/528269/access-services-specialist