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Enrollment CRM Specialist

Stonehill College
Massachusetts, United States
Salary Not specified
Posted date
Sep 30, 2021

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Position Type
Administrative, Student Affairs, Admissions, Enrollment, Retention & Registrar
Employment Level
Salary Band
Not specified
Employment Type
Full Time
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Founded by the Congregation of Holy Cross in 1948, Stonehill is a private Catholic college located just 22 miles from downtown Boston on a beautiful 384-acre campus in Easton, Massachusetts. With a student-to-faculty ratio of 13:1, the College engages its 2,400+ students in 80+ rigorous academic programs in the liberal arts, sciences, and pre-professional fields.   

Faithful to the Holy Cross tradition in education, Stonehill College is committed to developing the moral, spiritual, intellectual, physical, and social competencies of its students and seeks to build and sustain a campus community that embraces diversity and inclusion in its teaching, learning, living, and working. Stonehill values the diversity of persons, opinions, and cultural and religious perspectives. In fulfillment of its motto, Lux et Spes (“Light and Hope”), the College cultivates in its students the competence to think, act, and lead with courage towards creating a more just and compassionate world.

Under the guidance of the Associate Dean for Admission Information Systems, the Enrollment CRM Specialist will assist with the utilization of Technolutions Slate.

Essential Duties & Responsibilities

The functions of Slate include our application review system, web forms, event registration mechanisms, email campaigns, prospective student portals, and related communications, as well as database rules, triggers, queries, reports, and more.

  • The Enrollment CRM Specialist will support the College’s student recruitment and retention efforts by:
  • Scheduling email campaigns and ad hoc email deployments
  • Generating mailing lists
  • Maintaining CRM database rules and triggers
  • Maintaining CRM database queries and reports
  • Maintaining CRM import templates to accommodate data from third-party sources
  • Monitoring data exchanges between internal systems
  • Assisting in the creation and maintenance of business processes and workflows
  • Assisting in the creation of system documentation and training materials
  • Participating in other information system projects as assigned

Education & Experience

A Bachelor’s Degree is required along with 1-year related experience, or equivalency. 

Interested applicants should submit online a cover letter and resume via the URL link:

Applicants who will enrich the diversity of the campus community are strongly encouraged to apply. Stonehill College is an equal opportunity employer committed to diversity.

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