Howard Community College (HCC) is an exciting place to work,
learn, and grow! HCC has been awarded the distinction as a "Great
College to Work for" since 2009 from The Chronicle of Higher
Howard Community College values diversity among its faculty,
staff and student population. We are an innovative institution that
is committed to responding to the ever-changing needs and interests
of a diverse and dynamic community. No matter where you want to go
in your career, you can get there from here!
The Admissions and Advising Team is seeking an Information
Specialist, Nursing and Allied Health. This position works closely
with the assistant director of admissions (nursing and allied
health) to assist with the development and implementation of all
aspects of on and off campus outreach initiatives and the admission
and enrollment of nursing and allied health prospective students,
including LPN to RN Pathway, Licensed Practical Nursing, Registered
Nurse (Accelerated RN, Traditional RN, Paramedic to RN and Military
to RN), Cardiovascular Technology, Emergency Medical
Technician/Paramedic, Dental Hygiene, Diagnostic Medical
Sonography, Physical Therapist Assistant, and Radiological
- Represents the college at selected events for prospective
- In collaboration with the Test Center, coordinates admissions
testing for prospective nursing students.
- Oversees the annual development and maintenance of all
supplemental applications and forms as well as communication tracks
for prospective students, applicants and accepted students.
- Manages all supplemental applications to the nursing and allied
health programs from inquiry through to enrollment.
- Manages and maintains all applicant and accepted student
information and status changes for all of the nursing and allied
- Develops statistical and data reports through the student
management system for all ad hoc reporting needs for each of the
nursing and allied health programs.
- Maintains the nursing and allied health unit's calendar.
- Assists with the development and maintenance of the nursing and
allied health admissions and advising web pages.
- Maintains student information confidentiality and records
compliant with laws and policies.
- Creatively resolves routine challenges related to areas of
- Responsible for routine individual and mass mailings and
broadcast emails related to nursing and allied health
- Responsible for triaging and corresponding to prospective and
current nursing and allied health students' inquiries received
through the allied health email and voicemail accounts.
- Serves as liaison for the nursing and allied health team and
Administrative Information Systems (AIS).
- Maintains extensive contact with the health sciences division
staff, clinical coordinators and the chairs of the nursing and
allied health programs.
- Serves students seeking initial enrollment information,
including information about admission, placement testing, advising,
transcript evaluation, course waivers, registration, financial aid,
bill payment, student services and other enrollment related
information requested in person, by email, web inquiry, in person,
correspondence, or by phone.
- Verifies enrollment related credentials and places or removes
enrollment restrictions as appropriate.
- Issues course waivers within specified parameters.
- Supervises the information specialists in the absence of the
office manager (including evening operations).
- Assists with and is cross trained in other information
specialist functions as needed.
- Associates degree with three years' experience required.
Bachelor's degree or equivalent educational or employment
- Excellent computer skills required, including proficiency with
MS Office, customer relations management system (CRM), Windows,
other databases, and the internet required.
- Excellent communication, organization, and interpersonal skills
required, including willingness and ability to speak to
- Outstanding customer service skills and the ability to manage
multiple tasks simultaneously required.
- Ability to acquire, maintain, and update substantial
information regarding college policies and procedures.
- Work with a broad range of people. Ability to manage changing
priorities in a fast paced environment required. Prior experience
with special populations, particularly students from diverse
backgrounds, strongly preferred.
- Problem-solving and independent thinking required. Ability to
maintain strict confidentiality.
- Regular attendance is a requirement of this job.
- Performs all duties while considering the impact of any actions
on the college's sustainability initiatives in the areas of
environmental stewardship, social responsibility, and economic
Hours Per Week: 37.5
Work Schedule: 8:30 a.m. - 5:00 p.m. with adjustment made for one
evening per week. Some evenings and weekends required during peak
Compensation: $22.45/hr ($43,948 yearly) plus excellent medical
& dental insurance, tuition reimbursement and paid leave
FLSA Status: Non-Exempt
Close Date: October 5, 2021
Best Consideration: October 5, 2021
*Pre-employment criminal background investigation is a condition
As a participating member of the Maryland Retirement and Pension
System, HCC offers two retirement options: The Pension, which
requires a 7% employee contribution and The ORP, a 403(b) with a
7.25% employer contribution only. Employees in positions that do
not require a bachelor's degree must participate in The Pension.
Employees that possess a bachelor's degree and hold professional
positions that require a bachelor's degree may choose to
participate in either The Pension or The ORP.
Howard Community College (HCC) is an Equal Employment
Opportunity & Affirmative Action employer & values
diversity within its faculty, staff & student population. All
qualified applicants will receive consideration for employment
without regard to race, color, religion, sex, national origin, age,
gender, sexual orientation, gender identity, genetic information,
disability or protected veteran status.
HCC understands that persons with specific disabilities may need
assistance with the job application process and/or with the
interview process. For confidential assistance with the job
application process, please contact the Office of Human Resources
HCC is interested in all qualified applicants who are eligible to
work in the United States. However, HCC will generally not sponsor
applicants for work visas. Due to our telework policy, only
employees living in states contiguous to Maryland are eligible for
telework and include Virginia, West Virginia, Washington DC,
Pennsylvania. Candidates must live in the commutable area or
willing to relocate at their own expense if offered the position
because HCC does not offer relocation benefits.
The following are required documents:
- Completed Application
- Cover Letter