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Information Specialist, Nursing and Allied Health

Howard Community College
Maryland, United States
Salary Not specified
Posted date
Sep 30, 2021

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Position Type
Administrative, Student Affairs, Academic Advising & Academic Support Services
Employment Level
Salary Band
Not specified
Employment Type
Full Time
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Howard Community College (HCC) is an exciting place to work, learn, and grow! HCC has been awarded the distinction as a "Great College to Work for" since 2009 from The Chronicle of Higher Education.

Howard Community College values diversity among its faculty, staff and student population. We are an innovative institution that is committed to responding to the ever-changing needs and interests of a diverse and dynamic community. No matter where you want to go in your career, you can get there from here!

The Admissions and Advising Team is seeking an Information Specialist, Nursing and Allied Health. This position works closely with the assistant director of admissions (nursing and allied health) to assist with the development and implementation of all aspects of on and off campus outreach initiatives and the admission and enrollment of nursing and allied health prospective students, including LPN to RN Pathway, Licensed Practical Nursing, Registered Nurse (Accelerated RN, Traditional RN, Paramedic to RN and Military to RN), Cardiovascular Technology, Emergency Medical Technician/Paramedic, Dental Hygiene, Diagnostic Medical Sonography, Physical Therapist Assistant, and Radiological Technology.

  • Represents the college at selected events for prospective students.
  • In collaboration with the Test Center, coordinates admissions testing for prospective nursing students.
  • Oversees the annual development and maintenance of all supplemental applications and forms as well as communication tracks for prospective students, applicants and accepted students.
  • Manages all supplemental applications to the nursing and allied health programs from inquiry through to enrollment.
  • Manages and maintains all applicant and accepted student information and status changes for all of the nursing and allied health programs.
  • Develops statistical and data reports through the student management system for all ad hoc reporting needs for each of the nursing and allied health programs.
  • Maintains the nursing and allied health unit's calendar.
  • Assists with the development and maintenance of the nursing and allied health admissions and advising web pages.
  • Maintains student information confidentiality and records compliant with laws and policies.
  • Creatively resolves routine challenges related to areas of responsibility.
  • Responsible for routine individual and mass mailings and broadcast emails related to nursing and allied health populations.
  • Responsible for triaging and corresponding to prospective and current nursing and allied health students' inquiries received through the allied health email and voicemail accounts.
  • Serves as liaison for the nursing and allied health team and Administrative Information Systems (AIS).
  • Maintains extensive contact with the health sciences division staff, clinical coordinators and the chairs of the nursing and allied health programs.
  • Serves students seeking initial enrollment information, including information about admission, placement testing, advising, transcript evaluation, course waivers, registration, financial aid, bill payment, student services and other enrollment related information requested in person, by email, web inquiry, in person, correspondence, or by phone.
  • Verifies enrollment related credentials and places or removes enrollment restrictions as appropriate.
  • Issues course waivers within specified parameters.
  • Supervises the information specialists in the absence of the office manager (including evening operations).
  • Assists with and is cross trained in other information specialist functions as needed.
  • Associates degree with three years' experience required. Bachelor's degree or equivalent educational or employment experience preferred.
  • Excellent computer skills required, including proficiency with MS Office, customer relations management system (CRM), Windows, other databases, and the internet required.
  • Excellent communication, organization, and interpersonal skills required, including willingness and ability to speak to groups.
  • Outstanding customer service skills and the ability to manage multiple tasks simultaneously required.
  • Ability to acquire, maintain, and update substantial information regarding college policies and procedures.
  • Work with a broad range of people. Ability to manage changing priorities in a fast paced environment required. Prior experience with special populations, particularly students from diverse backgrounds, strongly preferred.
  • Problem-solving and independent thinking required. Ability to maintain strict confidentiality.
  • Regular attendance is a requirement of this job.
  • Performs all duties while considering the impact of any actions on the college's sustainability initiatives in the areas of environmental stewardship, social responsibility, and economic prosperity.

Additional Information:

Hours Per Week: 37.5
Work Schedule: 8:30 a.m. - 5:00 p.m. with adjustment made for one evening per week. Some evenings and weekends required during peak periods.
Compensation: $22.45/hr ($43,948 yearly) plus excellent medical & dental insurance, tuition reimbursement and paid leave
Grade: 10
FLSA Status: Non-Exempt
Close Date: October 5, 2021
Best Consideration: October 5, 2021

*Pre-employment criminal background investigation is a condition of employment.

As a participating member of the Maryland Retirement and Pension System, HCC offers two retirement options: The Pension, which requires a 7% employee contribution and The ORP, a 403(b) with a 7.25% employer contribution only. Employees in positions that do not require a bachelor's degree must participate in The Pension. Employees that possess a bachelor's degree and hold professional positions that require a bachelor's degree may choose to participate in either The Pension or The ORP.

Howard Community College (HCC) is an Equal Employment Opportunity & Affirmative Action employer & values diversity within its faculty, staff & student population. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, gender, sexual orientation, gender identity, genetic information, disability or protected veteran status.

HCC understands that persons with specific disabilities may need assistance with the job application process and/or with the interview process. For confidential assistance with the job application process, please contact the Office of Human Resources at 443-518-1100.

Application Instructions:


HCC is interested in all qualified applicants who are eligible to work in the United States. However, HCC will generally not sponsor applicants for work visas. Due to our telework policy, only employees living in states contiguous to Maryland are eligible for telework and include Virginia, West Virginia, Washington DC, Pennsylvania. Candidates must live in the commutable area or willing to relocate at their own expense if offered the position because HCC does not offer relocation benefits.

The following are required documents:

  1. Completed Application
  2. Resume/CV
  3. Cover Letter


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