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Assistant Director of Institutional Advancement

Dean College
Massachusetts, United States
Salary Commensurate with experience
Posted date
Sep 29, 2021

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Position Type
Administrative, Business & Administrative Affairs, Development & Advancement
Employment Level
Employment Type
Full Time
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Company Description:

Dean College is a private, residential New England college grounded in a culture and tradition that all students deserve the opportunity to discover and exceed their greatest aspirations.

A personal and transformative community since 1865, Dean tirelessly inspires our students to unimagined heights through personalized support and integrated delivery of academic, co-curricular and experiential learning.

Our graduates are lifelong learners who thrive in their careers, embrace social responsibility and demonstrate leadership.

This is The Dean Difference.

Consistently recognized as a Top Regional College and a Best Value School by U.S. News & World Report and named a College of Distinction for four consecutive years, Dean serves approximately 1,200 full-time students and 300 part-time students and offers more than 50 combined bachelor's and associate degree programs and specializations, as well as a robust schedule of continuing studies and certificate programs throughout the year.

Dean College is perfectly situated in Franklin, Massachusetts, which is conveniently located between Boston and Providence, Rhode Island and is accessible to Boston by commuter rail. The Dean College/Franklin station is only a five-minute walk from campus. Approximately 90 percent of the College's student population lives on campus.

Dean provides a supportive academic environment that thrives on student engagement and exceptional teaching. The Dean Difference is exemplified through each student's commitment to their professional futures, social responsibility and leadership. Outside of the classroom, students participate in 16 athletic teams and more than 30 on-campus groups and organizations.

Ninety-six percent of our bachelor's degree students are employed or enrolled in graduate school within 12 months of graduation. Alumni are hard at work in top-ranked graduate programs and are employed by organizations such as Universal Studios, Dell Technologies, Liberty Mutual, Kraft Sports + Entertainment, the Boston Ballet, and more.

Job Description:

The Assistant Director of Institutional Advancement is responsible for a variety of complex support and management activities for annual giving and alumni relations. This position requires an individual who is highly detail oriented and can manage a dual-reporting structure. This individual must have strong interpersonal and organizational aptitude, excellent written and verbal communication skills, the ability to take initiative and work well independently as well as with others on the IA staff and campus-wide, and enjoy working in a multitasked environment. This individual will have access to and use of confidential information pertaining to donors, alumni, and students and must have a good sense of tact and confidentiality.

Job Duties

Annual Giving

  • Oversee the phonathon program;
    • Recruit, interview, and train phonathon callers. Work with callers on paperwork;
    • Oversee nights of phonathon calling (work hours 1pm - 9pm 4 days/week, 10 weeks/year);
    • Ability to learn and use phonathon software;
    • Complete phonathon post-shift process, including sending pledge reminders, processing credit card gifts, and making database updates;
  • Assist with mailing the Annual Giving anniversary, lapsed, and new donor cards;
  • Assist with planning and execution of annual Giving Day;
  • Recruit graduating students for the student philanthropy program. Work with a committee to solicit classmates prior to graduation. Maintain contacts post-graduation to solicit peers as alumni;
  • Assist with faculty/staff giving program;
  • Cultivate, solicit and steward young alumni donors;
  • Solicit raffle prizes for annual golf tournament;
  • Other duties as assigned.

Alumni Relations

  • Assist with online engagement, specifically Facebook and Instagram posts;
  • Manage behind-the-scenes protocol for all virtual events (manage Zoom and other online products);
  • Assist with the production of Dean Magazine;
  • Assist with all alumni events;
  • Other duties as assigned.

Managerial and Supervisory Responsibilities

  • Supervise student employees for phonathon and special projects.


  • Monday through Friday, 8:30 AM to 5:00 PM
  • Phonathon hours 10 weeks / year
  • Some evening and weekend work required


  • Bachelor's Degree in a related field, preferred;
  • Three or more years of experience in a not-for-profit development office and/or higher education, preferred;
  • Experience in a phonathon / call center environment, preferred;
  • Strong interpersonal and customer service skills, required;
  • Ability to be flexible and adapt to various work environments, required;
  • Strong organizational skills, required;
  • Work effectively and efficiently in both independent and team environments, required;
  • Ability to maintain confidentiality, required;
  • Strong knowledge of English grammar, spelling, and punctuations (for editing Dean Magazine), required;
  • High technological aptitude (for learning and utilizing various technologies), required;
  • Experience with Microsoft Office Suite (Outlook, Excel, Word, Teams, etc.);
  • Experience with fundraising databases such as Raiser's Edge, preferred.

Additional Information:

Dean College is an equal-opportunity, Title IX institution and pledges to recruit, select and promote diversity by providing equality of opportunity in higher education for all persons, including faculty and staff with respect to hiring, continuation, promotion, and applicants for admission, enrolled students and graduates without discrimination or segregation.

The College is interested in candidates who have the communication skills and cross-cultural abilities to maximize their effectiveness with diverse groups of colleagues, students, faculty, and community members. All employment decisions are made on a non-discriminatory basis.

Dean College does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national or ethnic origin, age, disability, protected veteran status, genetic information, or other protected classes under the law.

This nondiscrimination policy covers admissions, employment, and access to and treatment in College programs, services, and activities. A pre-employment background screen is required for all employees.

Application Instructions:

Please submit your Resume/CV, Cover Letter, all unofficial transcripts; and contact information of three references. (PLEASE NOTE: Applications that are incomplete will not be considered).

Note: After submitting your resume/CV, the subsequent page gives you instructions that enable you to upload your Cover Letter and any additional documents.

See the FAQ for using our online system.

Please contact us if you need assistance applying through this website.

Returning Applicants - Login to your Dean College Careers Account to check your completed application or upload additional documents.

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