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Collections Specialist

Employer
Georgian Court University
Location
New Jersey, United States
Salary
Salary Not Specified
Date posted
Sep 29, 2021

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Position Type
Administrative, Business & Administrative Affairs, Financial Affairs, Student Affairs, Admissions, Enrollment, Retention & Registrar, Financial Aid, Other Student Affairs, Student Activities & Services
Employment Type
Part Time
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Job Details

  • Under the direct supervision of the Director of Student Accounts, the Collections Specialist is responsible for the timely collection of delinquent accounts. This position is responsible for upholding exceptional customer service standards while adhering and complying with federal, state regulations and University policies.

    Essential Functions:
  • Provide prompt, accurate and exceptional customer service via, phone, email and in-person interactions for both students and families.
  • Demonstrate working knowledge of Financial Aid and Registration processes to further assist students and families.
  • Identify and assess delinquent student accounts on a semester basis.
  • Update student database to correctly present past due accounts as they pertain to the general ledger.
  • Counsel students on outstanding account balance with respect and integrity while creating payment arrangements.
  • Create internal collection communications that adhere to timely schedule to increase student responsiveness.
  • Place accounts with collection agencies at specified timing intervals.
  • Reconcile collection accounts with College and collection agency inventories.
  • Uphold State, Federal regulations and college policy as it pertains to collection processes.
Position Type: Part Time 20 hrs per week

Appointment Months Per Year: 12 month

Qualifications:
  • High School Diploma or GED
Knowledge, Skills and Abilities:
  • Must be a well-organized, high energy individual with excellent customer service skills.
  • Possess strong verbal and written communication skills; ability to communicate verbally and through written word to students and families while upholding exceptional customer service values.
  • An intermediate level of proficiency with Microsoft Excel and experience with other Microsoft Office applications.
  • Must be able to set priorities and work both independently and as part of a team.
  • Ability to maintain a high level of poise and professionalism under all circumstances.
  • Exercise good judgment, ability to work under pressure, and maintain a high level of confidentiality.
  • The position requires excellent attention to detail in order to maintain the highest quality standards.
**Effective October 1, 2021, proof of vaccination or submission of weekly COVID-19 tests are required for all Georgian Court employees. A copy of your CDC vaccination card should be shared with the Office of Human Resources before your first day of employment. All information will be kept confidential **

**Must be US work authorized**



Company

Georgian Court University

Georgian Court University: History, Culture and Academic Excellence

Founded and sponsored by the Sisters of Mercy of New Jersey, Georgian Court University is located in residential Lakewood, New Jersey, on a magnificent 156-acre estate formerly belonging to financier George Jay Gould. The campus is conveniently situated 60 miles from New York and Philadelphia and only 10 miles from the beautiful Jersey Shore. Bordering Lake Carasaljo, the site is a National Historic Landmark with magnificent statuary, beautiful architecture and lush gardens, making it a truly breathtaking and inspiring place to learn, study, and live. After a long history as a women's college with coeducational graduate programs and undergraduate evening programs, Georgian Court became a fully coeducational as of Fall 2013. All degree and certificate programs during the day and evening are now open to both women and men.

Open to students of all faiths, Georgian Court University provides comprehensive liberal arts education in the Roman Catholic tradition with a special concern for women. The university offers a curriculum that is broad enough to be truly liberal, yet specialized enough to provide in-depth preparation for careers or further study.

The unique Georgian Court University atmosphere is one of a small college ambiance in a technologically advanced, highly esteemed university setting. Centered around the core values of the Sisters of Mercy, the university offers an extremely safe and nurturing campus environment with individualized attention and guidance.

The Georgian Court faculty is committed to teaching and individual mentoring, with an outstanding 92% holding doctorates or terminal degrees in their field. They are dedicated and caring educators and experts in their respective industries, while demonstrating public service and a personal affinity to our core values-respect, integrity, justice, compassion, and service.

Georgian Court University offers more than 30 undergraduate degrees, 10 graduate degrees, and a variety of certificates in a wide range of areas through our three schools:

  • The School of Arts & Sciences
  • The School of Business
  • The School of Education

Benefits of a Georgian Court University education include:

  • Small classes, with a student-to-faculty ratio of 15:1
  • Personalized education-faculty members readily available for mentoring
  • All classes taught by faculty members, not graduate assistants
  • Inclusive core values of respect, integrity, justice, compassion, and service
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