DIRECTOR, INFORMATION TECHNOLOGY
The Director of Information Technology plans, directs, implements,
and manages computer systems and operations which support the needs
of each college, while following the goals and objectives to
interface District-wide. They also provide managerial support and
assistance to employees throughout the colleges using any automated
equipment, both hardware and software. Provide support for Truman’s
Innovation One: Technology, Training, & Resource Hub, which
provides access to Apple training and resources for students, and
also serves as a workspace and learning hub for Chicago’s educators
in both our K-12 and Higher Ed. institutions. Finally, they
supervise professional and clerical employees as assigned by the
- Develops, plans, implements, and manages policies, procedures,
and operations on the effective use of the college’s computer
network and systems for administrative, academic, and student
services and support needs. Establishes and maintains computer
security and accessibility for the users of the system. Consults
with users (employees and students) to determine problems, and
methods of enhancement and/or resolution. Ensures that computers
- Maintains inventory of all computer equipment at the college.
Serves as college contact for purchasing new or enhanced computer
equipment. Establishes methods for the college to follow in
servicing and ensuring computers are working.
- Plans, directs, implements and manages computer systems and
operations, and the associated budget, which support the needs of
the college while following the goals and objectives to interface
- Serves as primary contact between the college and the Office of
Information Technology to ensure district-wide standards and
policies are implemented and enforced.
- Supervises, directs, and reviews the work of assigned
professional and clerical staff to ensure that the services
provided by the office are completed. Provides staff with plans and
decisions to improve working relationships throughout the office
and throughout the District. Conducts all personnel activities for
positions as assigned by the college.
- Participates in district, office, and/or team meetings to
assist in identifying problems, discussing and testing
alternatives, and developing solutions that meet the goals of the
college and district. Implements recommendations for applications
and technical support services. Communicates special needs/concerns
of the college/District to office staff as appropriate.
- Maintains expert knowledge on information systems; users of the
college; and policies, rules, and regulations of the District.
- Develops and conducts on-going user training sessions on
automation and its associated technology as required. Meets with
users to determine and develop special training strategies to
assist them in the work processes.
- Assists in special projects as they relate to the automated
needs of the college or District.
Chicago residency is required for all full-time employees within
6 months of hire.
We are an equal opportunity and affirmative action
- Bachelor’s Degree from a regionally accredited institution and
current, relevant certification required.
- Five plus (5+) years in networking, desktop support, wireless
technology/network, academic application support in an academic
- Three (3) years of management experience in an IT
- Demonstrated commitment to diversity and multiculturalism in
one’s work experience.
- Experience preferred working within a unionized setting.
- Demonstrated ability to create a learning environment that
fosters student success.
- Demonstrated ability to develop a technologically integrated
environment that fosters innovation within a learning
- Experienced performing basic troubleshooting procedures on iOS
devices and MAC OS Computers. Demonstrated exceptional, consistent
and comprehensive knowledge of Apple technology and
Thank you for your interest in City Colleges of Chicago!